Customer reviews from lg.com
LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Average customer rating
4.6
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
280
4 Stars
49
3 Stars
17
2 Stars
7
1 Star
8
92%of customers recommend this product.
(
277 out of
302)
Customer Reviews for LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Customer Rating
4
Like the advanced picture features
on November 20, 2022
Posted by: Anonymous
from Ft Myers , Fl
[This review was collected as part of a promotion.] All in all it has a great picture. As you know that is what people are drawn to in the stores. I have tried to duplicate the picture in the store, but to no avail. My speaker system won’t plug into the new set.Mad about that,but the picture is pretty good.
Written by a customer while visiting lg.com
Customer Rating
3
OLed tv sound bar problems
on January 2, 2023
Posted by: OLed 4K 65 inch tv
from Charlotte nc
I bought a LG OLed 65 inch a year ago and have problems with
Multiple sound bars. I’m on my second sound bar and tv disconnects after couple hours and goes to tv speakers. I updated the HDMI cable to premium and same problem. Both sound bars LG and will not stay connected. LG should update software on the OLED 65 inch 4K
Multiple sound bars. I’m on my second sound bar and tv disconnects after couple hours and goes to tv speakers. I updated the HDMI cable to premium and same problem. Both sound bars LG and will not stay connected. LG should update software on the OLED 65 inch 4K
Response from lg.comBy JaNika Wiley, Social Media, January 10, 2023
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG sound bar. This information will be shared with our research and development teams for future improvements. ^Nikki
Written by a customer while visiting lg.com
Posted by: AnthonyW2709
from Vancouver, WA.
Verified Purchase:Yes
Panel appears to be suffering from a manufacturer defect and is already failing with what appears to be a big 'splotch' (dying pixels?) in the middle of the screen
Response from lg.comBy Cazzandra Galangco, LG Social Media, February 27, 2023
We appreciate you taking the time to communicate with us about your experience with your LG TV. We're sorry to learn about the screen issue. It would be our pleasure to assist you with this. Kindly send us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be pleased to help. -Cazz
Written by a customer while visiting lg.com
Customer Rating
4
Awesome picture, needs calibrating
on February 21, 2023
Posted by: AmazedViewer
from MD
I bought this TV and straight out of the box it has a good quality picture. The true blacks are amazing, you need low light environment to appreciate it fully. The TV can be better calibrated if you go into settings, and I think this is a necessary adjustment.
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED G2
on April 29, 2023
Posted by: Randepf
from Philadelphia, PA
We had our TV installed yesterday and binge watched for 4 hours. It’s amazing the color, clarity and brightness. However, be aware we had an issue with the flush Mount bracket. It forces you to install the TV between two studs. Therefore we couldn’t install the TV centered on the wall bump out we had built for the TV. We had to use a different bracket to center it and the TV is 2” off the wall. So much for looking like a framed picture.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Response from lg.comBy Christian Jimenez, LG Social Media, May 5, 2023
Hi! We're glad to hear you're enjoying the life-like visuals in your TV! We're a company that's constantly seeking improvements in customer satisfaction. Please feel free to fill out the following feedback form: https://www.lg.com/us/support/feedback. Should you need support, don't hesitate to reach out to us! You're welcome to send us a private message on either of our social media pages (@LGUSSupport on Facebook and Twitter). ^Chris
Written by a customer while visiting lg.com
Posted by: Pinkest
from Davis, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this TV for a few weeks now and are enjoying it. Great picture and fortunately no internet connection issues as expressed in some other reviews. This is our 3rd LG OLED TV in our home. Nice to have consistency in how all our TVs function. We have it connected to an LG sound bar which could probably be a little better.
Written by a customer while visiting lg.com
Posted by: Jimph
from Chicago IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent picture ans sound so good no need for soundbar
Written by a customer while visiting lg.com
Posted by: BJMG
Verified Purchase:Yes
[This review was collected as part of a promotion.] My original plan was to buy the C3 version of the LG OLED TV but they had the two of them at the store right next to each other and you just couldn't beat the color of the G3 version. Since I was planning on wall mounting the TV and adding a sound bar this was by far the best choice. It is amazing and I am still loving this TV. It is very slim and sleek looking while on the wall and the color and clarity could not be better.
Written by a customer while visiting lg.com