Customer reviews from lg.com
LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Average customer rating
4.6
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
280
4 Stars
49
3 Stars
17
2 Stars
7
1 Star
8
92%of customers recommend this product.
(
277 out of
302)
Customer Reviews for LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Posted by: CTPA FL
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV as a major upgrade when remodeling a wall in family room. Recessed into ledger stone accent wall. It looks amazing, the picture is incredible! The blacks are black and HDR looks fantastic especially with UHD 4K movies. Very happy with purchase.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Spiggy
from Los Angeles, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second OLED. Best in class hands down. Excellent for tv, movies and gaming. I’ve had my other OLED for 4 years now, and everyone in my household games heavily. I have had 0 burn in issues with that set and had 0 hesitation to buy this GX when it came time for another tv. The GX is a beautiful, completely thin OLED that appears almost edgeless on the wall. And with the included wall mount it sits flush. The built in ui and smart features are intuitive and pleasant to look at, and the included motion remote is great. Worth every penny.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mrskdw
from Las Vegas, NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] This TV is way overpriced. It isnt worth the extra money
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 5, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: the1bob
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] The TV sits in a room with large windows letting in a lot of light. The picture is still great and clear. I had an LG that was just a few years old (a 65 inch TV) and this newer version is much better. We are very pleased with the product.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous1123
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice and reliable TV. Looks great on the wall. Unfortunately had an accident where the screen was damaged during my move, but was able to get that replaced.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jerry23
from Idaho Falls ID
Verified Purchase:Yes
[This review was collected as part of a promotion.] This TV has exceeded all expectations!
The wall mount is easy to install and truly makes it flush, the picture quality is impeccable for any users needs, and my overall experience leaves me with no regrets AT ALL. I have it in a bright room and never have issues with brightness. I game at night and during the day and never have any issues. The sound is great and plenty loud even without a sound bar. It passed any of the issues you can find about this TV on the web. The beautiful design and gallery mode satisfies my wants for an extra large TV and my wife's needs for a pretty space in our living room. It's the perfect in-between! I investigated a lot of reviews for months before buying and can't be more pleased.
#1 TV OF ALL TIME!
Thanks LG!
The wall mount is easy to install and truly makes it flush, the picture quality is impeccable for any users needs, and my overall experience leaves me with no regrets AT ALL. I have it in a bright room and never have issues with brightness. I game at night and during the day and never have any issues. The sound is great and plenty loud even without a sound bar. It passed any of the issues you can find about this TV on the web. The beautiful design and gallery mode satisfies my wants for an extra large TV and my wife's needs for a pretty space in our living room. It's the perfect in-between! I investigated a lot of reviews for months before buying and can't be more pleased.
#1 TV OF ALL TIME!
Thanks LG!
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Warranty Repair
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased overall with the picture quality and features, but did experience a problem with the need for the actual OLED display panel requiring replacement because of an E/1 error code and a vertical line of green pixels being permanently displayed on the screen. The panel will be replaced under the manufacturer's warranty as it occurred within 4 months of of the purchase date. I believe I will invest in an extended warranty to protect myself from future breakdowns. Overall, I am pleased with the set but do have concerns about it's longevity.
I would recommend this to a friend!
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 29, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jayred
from Wyandotte, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had special ordered my 77.5 OLED GX in early December and it was finally delivered at the end of January (7 weeks later). Since I'm always working I've probably watched this specific TV about 15 times in the last 5 months. About 3 weeks ago it stopped turning on. A week later a local LG certified repair company came out to repair it. Come to find out that the entire screen and the connecting power module needs to be replaced. So it's been 3 weeks now and my TV is still not fixed nor has the replacement part be delivered.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com