Customer reviews from lg.com
LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Average customer rating
4.6
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
280
4 Stars
49
3 Stars
17
2 Stars
7
1 Star
8
92%of customers recommend this product.
(
277 out of
302)
Customer Reviews for LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Posted by: fred ahles
from Weston Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have not had a new TV in 8 years and this one OLED is markedly improved over the Samsung 55 inch i had before. Picture in 1080P is much clearer and 4K is amazing!
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Had to Return TV
on January 20, 2021
Posted by: Mick58
from Lancaster, Pa
We had this tv for about one month and returned it. The picture was great and the sound was ok. Unfortunately we could not get rid of a “lip sync” issue where the audio and video was occasionally out sync. We tried everything the LG tech. said to do but no fix. We bought another brand and so far no issue.
Pros: Style/Design, Features/Settings
Quality
3
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, February 4, 2021
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG TVs, please visit https://www.lg.com/us/tv. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: ClarkCabin
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] My Samsung 4K TV purchased in 2017 was getting very dim. I decided to change brands and go Premium with OLED TV.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: suppo165
from Jacksonville Beach
Verified Purchase:Yes
[This review was collected as part of a promotion.] Newver have I gotten so many compliments on a TV before! The picture really is stunning, sound..eh, not so much...but when you buy a TV like this, you really need to invest in a sound bar as well. I was a little disappointed that my chosen TV provider's APP (FUBO) does not work with the proprietary smart hub/OS, so I must continue to use an apple TV. That's a little clunky for such a beautifully packaged product. Also, the built in "Alexa" functionality is nice to have, but if you decide to turn it off, it keeps asking you if you want to enable it every time you speak to another Alexa device. Seems like it would have gotten the hint when I disabled it...stop interrupting my TV shows to ask me if I am sure! All-in-all, very happy with the beautiful form factor and amazing picture quality...I can live with the annoyances.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Beautiful picture until it unit just died
on January 19, 2021
Posted by: Mark Artis
from Brooklyn NY
[This review was collected as part of a promotion.] Loved the TV for the first 6 months (purchased Jul-2020) until the "Main Board" died and now waiting for in home repair which will take 3 weeks. Obviously not a quality component build.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 3, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Nate6114
from Rochester, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I did not know what I was missing. Very happy with this Display. Get this TV and experience 4K/UHD with Dolby Vision and HDR10 that is superior to other 4K displays.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Natetrout
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] A special tv. It’s been years since I’ve had a tv that is a marked improvement in picture quality over other comparable displays.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dr Chill
from South FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] What else can I say other than this is a fantastic TV that sits flat against the wall. Easy to install.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com