Customer reviews from lg.com
LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Average customer rating
4.6
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
280
4 Stars
49
3 Stars
17
2 Stars
7
1 Star
8
92%of customers recommend this product.
(
277 out of
302)
Customer Reviews for LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Posted by: Township tom
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I never thought any tv could improve on my old Sony XBR930d but this one does. The difference is subtle but it’s real and I’m enjoying it
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: botics
from Miami, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a huge step from a Samsung LCD that burned out after three years. Extended five year warranty - Best Buy turned down warranty coverage. Looking to buy the 55" version as well. You cannot go wrong with this model you will be very happy. Gaming? Incredible picture and resolution.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: jtml
from The Villages, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We were replacing our 5 yr old top of the line TV (another brand) and had no idea the new OLED GX tv would be overwhelming. Brightness, detail to both facial features and other items being displayed can’t compare. We originally purchased the LG for its faster processor for downloading and have not been disappointed.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ron17
from Southern California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this one month ago before Super Bowl. Had it professionally installed. Purchased the GX Soundbar too. I had a pro install so no comments on installation. I’d recommend getting a pro. They knew what they were doing. It probably would have taken us much longer.
First TV was defective. Day 2 the bottom of the screen started mirroring images and had a line. We had to take it off the wall. Find another tv. Return and rehang. Very disappointing.
We loved the picture, sound, everything! It looks amazing on the wall. However 2 weeks in and we have the GX soundbar now losing EARC randomly, which requires (after a ton of google work), unplugging power and Unplugging HDMI’s. Then you hope and pray it all reconnects.
Sounds like not too big of a deal, but I will say this TV/Mount system is not set up to be going behind the TV often. I’m almost 4 weeks in. I’ve had to do this 4 times. It’s a very expensive TV and soundbar combo and this is the first tv I’ve owned that is this buggy. Yet it is by FAR the most expensive.
Sounds like a tough review but I’m on my second TV and everyone knows “Murphy’s law”.... every time the soundbar goes out.... it is always the worst timing to take 30 minutes to get behind it. Fix it. Then push it back to the wall. Do not underestimate pulling out TV and getting it all tucked back into the perfect spot (level). I hope LG figures out a fix because we simply love the idea of this TV and design. Just for the price, I shouldn’t have to be constantly behind the thing to get it to work.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 20, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: roysmatt
from Freehold, N J
Verified Purchase:Yes
[This review was collected as part of a promotion.] crisp, clear picture from all angles. I recommend that you use the GEEK Squad for a quick and efficient install and tutorial.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cpa7
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this tv on recommendation from our son who is a techie. It has a beautiful picture and was easy to set up. The 4k is stunning. Much better than my older 4k set from Samsung. Upgrade to the 4k version of Netflix to enjoy to the fullest!
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Simply awsome
on February 16, 2021
Posted by: Ankiv
from Riga
[This review was collected as part of a promotion.] This is a fantastic TV on your wall and worth a lot of compliments. Also easy to mount on whole.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Hallandale Beach, FL
Verified Purchase:Yes
I am having a hard time connecting a 700 Soundbar. I was told that once the HDMI arc cable was connected from the TV to the sound bar it would work fine.... It has not! The TV shows HDMI 3 connected.... I been trying to get a user manual to see it should be connected without a success .,,,
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com