Customer reviews from lenovo.com
Lenovo - ThinkPad X390 13.3" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Average customer rating
4.4
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
44
4 Stars
18
3 Stars
1
2 Stars
0
1 Star
6
91%of customers recommend this product.
(
43 out of
47)
Customer Reviews for Lenovo - ThinkPad X390 13.3" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Posted by: Anonymous
from Toronto, ON
Verified Purchase:Yes
Solid Build! Compact and easy to use. Screen quality could be made better. Not very stylish.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Not even a month of use and two repairs already
on September 9, 2020
Posted by: TechCowboy
from Albany, PE
Purchased the unit for business and before it even finished installing Windows the first time, the SSD died.
Now the audio on the unit has stopped working and needs to be sent in for repairs, which they warn will require wiping the drive. Spent a crazy amount of time on a brand new lemon.
Now the audio on the unit has stopped working and needs to be sent in for repairs, which they warn will require wiping the drive. Spent a crazy amount of time on a brand new lemon.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 10, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience.
Also, for audio concerns, please utilize this link https://support.lenovo.com/us/en/solutions/ht504841.
Very Respectfully,
Adrian_Lenovo
Also, for audio concerns, please utilize this link https://support.lenovo.com/us/en/solutions/ht504841.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from montreal
Verified Purchase:Yes
Small compact durable laptop suitable for students
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Calgary, AB
Verified Purchase:Yes
I’ve been running a MacBook Pro for 10 years and have used work PCs along the way. This is the laptop I didn’t know I’ve been waiting for. It’s seriously fast.
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Toronto
Verified Purchase:Yes
I bought this laptop for my son who has just started Universtiy studies and needed a light but very powerful device. The laptop arrived on time and was easy to setup and get going. Very well finished as I've come to expect with Lenovo. Great overall experience. So far he's loving it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
This is my second ThinkPad. My first lasted 10 years and really only requires replacing as he can't handle today's software (windows 10, etc). I have no doubt this one will have similar longevity!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Edmonton, AB
Verified Purchase:Yes
When computer running some heavy task it sounds like "ci---". Is this a issue?
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Toronto, ON
Verified Purchase:Yes
Easy, intuitive to use, seems to function well. Occasionally freezes up the tiniest bit, so I'm a bit nervous about how it will function a year or two in, but it also came with an affordable warranty and accidental damage protection.
Written by a customer while visiting lenovo.com