Customer reviews from a site owned and operated by Vornado Air LLC
Vornado - Velocity 5 Whole Room Space Heater - Black
Average customer rating
3.9
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
24
4 Stars
7
3 Stars
7
2 Stars
6
1 Star
3
69%of customers recommend this product.
(
31 out of
45)
Customer Reviews for Vornado - Velocity 5 Whole Room Space Heater - Black
Customer Rating
3
Same issue with overheating and frequent on/off
on October 14, 2022
Posted by: E
from Salt Lake City
Gender:Male
We use this for supplemental heat in a smaller bedroom. It heats quickly, but as others have pointed out, it heats well beyond the set point and annoyingly cycles off/on too frequently. It would make more sense to heat to X above set point turn off and then start heating again at X(or Y) below set point, with reasonable choice of X.
No, I would not recommend this to a friend.
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
5
Climate control is better
on April 8, 2023
Posted by: Chief
from Florence ky
Gender:Male
I’ve read so many reviews on this I was afraid to buy one. I ended up getting one on a deal so I wanted to let others know vornado must have updated the climate feature. All the reviews I’ve read complained about it turning off and on every minute or 2. Well here’s how mine works, it will run on high until the temperature is reached then the fan/heat slow down, I assume it’s going to low heat at that time. It continues to run until it reaches about 3 to 4 degrees above the set temperature which in my case never happens until the furnace runs a cycle or the sun comes out and warms the room.
Basically in my case it’s keeping the room right at the set temp by getting there on high then self adjusting to low to keep the temp stable, if the temp drops below set temp it will go back to high heat. I think it’s awesome being you have a steady set temp at all times. So it never really shuts off until the room is warmed up by the furnace in my case being I have mine in a large living room/kitchen. It will achieve the set temp very quickly in my case and I’m in a 400 plus square ft area with open hallways at each end. If you were in a bedroom it would probably get to 4 degrees above your set temp then shut down I assume. I hope this helps anyone on the fence with climate control. I absolutely love it.
Basically in my case it’s keeping the room right at the set temp by getting there on high then self adjusting to low to keep the temp stable, if the temp drops below set temp it will go back to high heat. I think it’s awesome being you have a steady set temp at all times. So it never really shuts off until the room is warmed up by the furnace in my case being I have mine in a large living room/kitchen. It will achieve the set temp very quickly in my case and I’m in a 400 plus square ft area with open hallways at each end. If you were in a bedroom it would probably get to 4 degrees above your set temp then shut down I assume. I hope this helps anyone on the fence with climate control. I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
3
Good BUT
on November 29, 2020
Posted by: 1stTimeReviewer
I bought this two months ago and I like it but it does have some flaws. One, if you set your desired temp at 70 degrees it will warm it up until the room is at 75. So I set it to 65 degrees to keep the room at 70.
Two, the heater turns on and off every two minutes to keep the desired room temp. I set it for 8 hours at night but it’s just getting ridiculous how often it turns on and off on and off again just to keep the room warm.
Two, the heater turns on and off every two minutes to keep the desired room temp. I set it for 8 hours at night but it’s just getting ridiculous how often it turns on and off on and off again just to keep the room warm.
Pros it does keep the room warm just wish it displayed accurate room temps and it wasn’t turning on and off every two minutes.
No, I would not recommend this to a friend.
Response from a site owned and operated by Vornado Air LLCBy Consumer Care, November 29, 2020
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
3
Same issue as other reviewer
on December 1, 2020
Posted by: Bobb
from mineola, new york
Gender:Male
The thing keeps running even when it hits the temperature, and turns on wayy too often. if I set it at 68 degrees, the room temp shows at 72 degrees BUT ITS STILL RUNNING! why? why? I'm confused. It KEEPS on turning on every few minutes.. why can't it be more simple. If we set it to 68, it should turn off when it hits 68.. stop overcomplicating things. and the fan inside sounds kind of loose like it's not stiff/confidently staying on. I hope there's like a "firmware" update for this? Lol.. or they should make this right..
Response from a site owned and operated by Vornado Air LLCBy Consumer Care, December 2, 2020
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
5
Great heater
on December 5, 2020
Posted by: ValS
from Devils Lake, ND
Gender:Female
[This review was collected as part of a promotion.] I ordered this as we keep our house at roughly 66° during the winter. I am always cold but hate going to the thermostat to lower and raise the temperature. I have this sitting beside my chair in the living room and have turned it on several evenings when I’ve been chilled. It warms up fast and has the option of heating settings. My husband who sits across the living room from me told me he could even feel the warm air from where he was at. It definitely heats up a Area or you can just have the fan set as well. Great idea and would definitely recommend and the pricing is right.
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
5
Amazing
on December 9, 2020
Posted by: Anonymous
from Mount sterling, ky
Gender:Male
[This review was collected as part of a promotion.] I have been using this heater for quite some time now in my kitchen. This small heater takes up minimal space and work surprisingly well. This is the perfect space heater for small spaces or even working in conjunction with other heat sources.
You can adjust the setting to be very warm or just enough or anywhere in between.
The heater also ha a safety feature if someone picks it up or it falls, making it automatically turn of if that happens. It is pretty quiet and doesn't disturb the surroundings and it is light weight, making it easy to transport anywhere.
I have been loving this space heater and I highly recommend it.
You can adjust the setting to be very warm or just enough or anywhere in between.
The heater also ha a safety feature if someone picks it up or it falls, making it automatically turn of if that happens. It is pretty quiet and doesn't disturb the surroundings and it is light weight, making it easy to transport anywhere.
I have been loving this space heater and I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
2
why have a thermostat if it doesnt work set for 70 keeps running at 74
on May 11, 2022
Posted by: scottie
from Wi
Gender:Male
I bought this because of the thermostat little did I know that the thermostat doesnt work. I have my heater set at 70 but its still pushing out heat at 73. Three degrees is a lot to be off by, I expected if I set at 70 once room hit 70 it would shut off. I guess the jooks on me for trusting vornado
No, I would not recommend this to a friend.
Response from a site owned and operated by Vornado Air LLCBy Barbara, Consumer Care, May 12, 2022
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons, We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong.
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
2
Heats well. Too loud
on December 5, 2020
Posted by: Johnx
Gender:Male
I bought this to heat our bedroom while we're sleeping. Even on low setting the fan is too loud for us to sleep; we really liked the older Vornado model designs that had an almost inaudible fan on low setting. It was the greatest distinguishing feature from all of the competitors, so it's unfortunate Vornado regressed on this.
No, I would not recommend this to a friend.
Response from a site owned and operated by Vornado Air LLCBy Consumer Care, December 6, 2020
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care
Written by a customer while visiting a site owned and operated by Vornado Air LLC