Customer reviews from Samsung US
Samsung - Galaxy Book S 13.3" Laptop – Intel® Core™ i5-L16G7 Processor - 8GB Memory - 256GB SSD - Mercury Gray
Average customer rating
4.7 out of 5
4.7
(42 Reviews)
Open Ratings Snapshot
Rating breakdown 42 reviews
5 Stars
36
4 Stars
2
3 Stars
1
2 Stars
3
1 Star
0
57%of customers recommend this product. 
(
4 out of 7
)
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Customer Reviews for Samsung - Galaxy Book S 13.3" Laptop – Intel® Core™ i5-L16G7 Processor - 8GB Memory - 256GB SSD - Mercury Gray
Customer Rating
5 out of 5
5
INCREDIBLE
on July 23, 2020
Posted by: Kgwalcott
from Brooklyn
Gender:Female
[This review was collected as part of a promotion.] The Galaxy Book S is incredibly gorgeous! Aside from that it has high performance with a Qualcomm Snapdragon processor, 8GB memory and 256gb SSD. This laptop is meant for the mobile warrior.What sets this laptop apart from the others is the built-in LTE connectivity and long lasting battery life. The display is beautiful with thin bezels. The speakers on this laptop are also incredible. This laptop is designed around the Samsung Galaxy Ecosystem, which means that if you have a Galaxy phone, you can operate your phone from your laptop or receive notifications, without having to pick up your phone when using Samsung Flow. My typical use for this laptop is the edge web browser, watching Netflix or Hulu, using Microsoft office and listening to Spotify. I've also incorporated the Galaxy Book S as a part of my virtual work. It has all key components needed to get the job done. I am completely satisfied with this laptop.
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
upcoming contender
on July 23, 2020
Posted by: nsimmons1
from Flint
Gender:Male
[This review was collected as part of a promotion.] This little laptop has a lot of pro's and con's I think that Samsung is on the right path. lets take a look at it.
Its slim and light weight, the battery life is fairly good, although I couldn't get 25 hours of video playback it was still stellar. The screen is bright and vivid, video jump off the screen. the 8 core arm process was ok, it felt ok for most web browsing and light ms office tasks. beyond that I think that you want an intel processor. I love that it has usb c ports for charging!! The touch pad worked but was a little sensitive right out of the box.
some of the con's the keyboard has shallow key strokes which is to be expected with something so thin. I would have liked this laptop to be carrier unlocked and not Verizon specific. A Tmobile sim did work in this but there are no apps for Tmobile available for it. the laptop is sleek and smooth which makes holding it a little difficult at times. I wouldn't mind a texture of surface that has a little more grip on it.
Thoughts, I think that this is a great little tablet/laptop. I would do away with the touch screen, include a sleeve/case and a usb c hub and lower the price 200.
I really do like this as a secondary device to compliment my desktop. with the above thoughts I would highly recommend this device. I have been using it daily for work and a bluetooth mouse has really increased the usability of it.
videos to come :)
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Amazing!
on July 23, 2020
Posted by: Smssm13
from Madisonville
Gender:Female
[This review was collected as part of a promotion.] I'm a Samsung fan anyway but the Samsung Galaxy Book S is amazing! I love the weight and dimensions. The screen has wonderful clarity and the camera is very clear. I love that you can connect your Samsung devices and use it as an all in one! Samsung didn't disappoint when they made the Galaxy Book S!! The wifi connection is great and it is easy to take anywhere. Initial setup was super easy and the battery life is amazing!!!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
So powerful and so light
on July 23, 2020
Posted by: Chardkidd7
Gender:Male
[This review was collected as part of a promotion.] I'm very impressed with the Galaxy Book S. I've been putting it to the test for a few weeks and am very pleased. Plus, each time I pick it up I can't believe how light it is! This machine Super thin and yet it is extremely powerful. There are some unique features to this workhorse that make me believe I will be continuing to love this computer well into the future. First, you can easily expand the memory. There is a slot where you can place a micro sd card to get another 512GB if needed. Second, in the event you’d like to never be without internet access, you can place a sim card inside the computer. This is amazing for working on the go. Finally, the battery life is incredibly long. I’ve been using the computer all morning and it says I still have 13 hours to go. The display is excellent. I wish it had more than the two USB-C ports as I have to use one for charging and the keyboard isn't quite as responsive as I'd hoped, but these are small things. I really love this thing!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
perfect
on July 23, 2020
Posted by: Bekkaboo10
from Paw Paw
Gender:Female
[This review was collected as part of a promotion.] I am writing this review on my new Galaxy Book S and I couldn't be happier with this computer! I'm not tech savvy enough to give you all the specs but trust me this computer is fast and so easy to use. Login is super easy with fingerprint technology and navigation is simple. I have used this computer every day since receiving it and the battery life has lasted much longer than any other computer I have had. I normally have to charge after a couple of days of using, but this has lasted me a few days! So far I have been using this strictly for social media and checking my email. Since this has been working so quick and it is very user friendly I believe that I will begin using this as I work from home in the coming weeks with my work computer. I have been very impressed with the speed of this computer and the network too and believe this will last us a long time. I totally recommend this super light and sleek laptop!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Amazing fast response
on July 23, 2020
Posted by: autumn115
from Long Beach
Gender:Female
[This review was collected as part of a promotion.] This laptop ticks all of the boxes for me and my family. The response time on this laptop is better than any laptop I've ever owned. When it starts up it immediately lets you log in there's no wait time, download speeds are super fast and when playing a game there 0 lag time. The keypad has an amazing response and it feels so natural that I find myself working faster on this keyboard then the one I use at work. The body of the laptop is so thin yet so sturdy that I have no qualms would taking it on the train with me or letting my child take it with him for projects with his friends. The touch screen technology has been a life saver for my very small two-year-old because he doesn't understand how to use a keyboard but can quickly respond with his finger to any games hes playing on it. A gives you the ease of a tablet but it's a workhorse like a laptop. We've really put this laptop through the ringer not only using it for work but also using it for video games, streaming Netflix and hulu as well as letting my children use it for ABC mouse. It still looks brand new even though four different people are using it for 4 different things. The speaker is so impressive my coworker actually asked if I was streaming to a Bluetooth speaker because of how much sound in the Room . I mean this laptop is really the best one on the market, Samsung really hit it out of the park with this not only entertainment wise but with its processors. The wild card that I enjoy the most about these Samsung products is the fact that they all work with each other. I also own the refrigerator and Samsung TV and all of these devices work with each other allowing you to stream content from one screen to the next. This really allows you to have a complete integrated system in your home that everybody in your household will enjoy.
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Heavy weight features in a lightweight package
on July 23, 2020
Posted by: RinForTheWin
from San Jose
Gender:Female
[This review was collected as part of a promotion.] The Samsung Galaxy Book S is an amazing machine. I knew that it was very lightweight but I was still surprised after opening the box and feeling how light it was. It arrived partially charged, After fully charging the battery, I got to work setting it up. It started up fast. Since I was planning to use it as a replacement for a heavier laptop I use, I installed applications, my Creative Suite, and found that after a small tweak to the OS Paging, all of the programs performed very well. I found that I could use every application that I have installed with very minimal lag times or delays. It was more than efficient enough for me to carry and use on a daily basis.
I also used it for several video calls meeting (four of the major players).. The clarity of the camera was brilliant, the applications themselves performed seamlessly.
For downtime, I also installed my favorite movie app to be able to watch a digital content on the computer. The sound volume was more than adequate, the video was clear and crisp, and I enjoyed watching the programs.
The fingerprint reader make starting up and logging on a snap. I also like that the USB-C port can be used for both charging, connecting external devices and for my flash drive. This makes it much easier to charge on the fly if you are away from conventional resources.
Finally through all of this was impressive battery life. I charge the computer fully the 1st time I got ready to use that, and even with the video applications and office programs, it lasted all day. Over all it's a slim and sleek notebook that I think I'm going to get a lot out of as a replacement for my previous laptop. It’s shaping up to be an excellent acquisition.
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Lightweight powerhouse is a pleasure to hold
on July 23, 2020
Posted by: ChristopherC
from Merrill
Gender:Male
[This review was collected as part of a promotion.] The second you lay your finger on the power button/fingerprint reader of this featherweight laptop you'll be ready to handle whatever you need to accomplish. First off, it's built really well, corners are sharp but rounded just enough. It's a pleasure to hold and every time you pick it up, you're reminded how light it is. Battery life on LTE is amazing, screen resolution is 10080p to be efficient, but it so sharp that it won't leave you wanting any more. Key travel on keyboard is slightly limited, but you’ll get accustomed to it quickly. Everyone will comment on how thin it is. The icing on the cake is the super responsive 10-point touch screen. It is a true pleasure to use and is an industry leading example of a flawless ARM64 based windows machine.
Written by a customer while visiting The Insiders
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