Customer reviews from bosch-home.com
Bosch - 800 Series 36" Built-In Gas Cooktop with 4 Burners and 2 Dual Flame Burners - Silver
Average customer rating
3.8
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
9
4 Stars
2
3 Stars
1
2 Stars
4
1 Star
1
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for Bosch - 800 Series 36" Built-In Gas Cooktop with 4 Burners and 2 Dual Flame Burners - Silver
Customer Rating
2
Finish On Grates Doesn’t Hold Up
on April 2, 2025
Posted by: Rachel
[This review was collected as part of a promotion.] This rangetop is just okay. As others note, it is finicky about turning burners on, especially the two power burners. You have to hold the dial down just right to get it to stay lit. When you dial then down the small ring of the power burner tends to go out randomly. It is a good idea in theory but in practice those burners are a pain. The worst thing about this appliance is the cheap finishes. The knobs feel almost like plastic, and the grates look a decade old even though I have had them two years and cared for the, appropriately. The amount of places where the finish has worn off just from regular use with pots and pans is absurd for the cost of the rangetop. "Special enamel" my behind; whatever material the grates are coated in is useless and can't even withstand a pan touching it without flaking off. I called to complain and was told that it is normal for the finish to wear off and too bad! After two years? I don't think so!
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, April 3, 2025
Hi Rachel, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
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