Customer Reviews for Bosch - 800 Series 36" Gas Rangetop with 4 Burners and 2 Dual Flame Burners and LP Conversion - Silver
Customer Rating
4
Lots of flame
on October 9, 2021
Posted by: Paul
Bought this based on multiple positive reviews and have to agree. This is one powerful cooktop and has some really good simmer capabilities. Would recommend to anyone.
[This review was collected as part of a promotion.] We bought all new 800 series appliances. We are very happy with the dishwasher, fridge and ovens. But it takes an engineer to get the range top burners to light . You turn the knob and have to apply pressure for up to 10 seconds while the thing sparks to have any hope of getting the burners to light. The central one in front rarely works even with that. We had the authorized repair guy out and he seemed to think that was normal. It certainly wasn't normal with our old kitchenaid. So I guess we're just out 3 grand.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, July 12, 2021
Hi Jane, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your range. We have added a link to our service locater here if you would like to have someone else take a look: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
[This review was collected as part of a promotion.] but the large far right buner was defective when the cooktop arrived and it took about two weeks to get it repaired - otherwise I love it. Got a portable two-burner skillet for pancakes and it worked great! Easy to clean and maintain.
Response from bosch-home.comBy CM, CS, July 6, 2021
Hi Fred, thanks for your review. We’re sorry to hear that you were having issues with the cooktop, but are glad to hear it is currently operating. If you have any additional questions, please contact our 24/7 customer service team at 800-944-2904.
[This review was collected as part of a promotion.] It may be a good idea to give attachments where you can place small dishes to cook. Overall a great range top
We have been using the cooktop only for 3 days now. In the night we clean it with plain water and sponge. But we started noticing rusty spots all over the stainless steel surface of the cooktop.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, February 18, 2021
Hi Chandra, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We understand our customer service team is working on this matter with you. If you have additional questions or concerns, please contact our 24/7 customer service at 800-944-2904, or you can email us at BoschCare@bshg.com with your contact information, and we'll be happy to see how we can help.
[This review was collected as part of a promotion.] We love our cooktop. Had a Thermadore previously but our Bosch is so much easier for cleanup and the burners are much more efficient. We also enjoy the variety of burners for different items we are cooking or simmering.
[This review was collected as part of a promotion.] We recently installed the Bosch rangetop. My wife and I really like the versatility of the burners. The largest burners are wider than those of our previous rangetop and the flame covers more of the bottoms of the pans allowing more even heating. Also, the burners can be adjusted to deliver a very low flame which is so important when it is necessary to simmer something like melting chocolate. Finally, the unit is built very solidly and the large metal control knobs are a definite plus.