Customer reviews from bosch-home.com
Bosch - 800 Series 36" Built-In Gas Rangetop with 4 Burners and 2 Dual Flame Burners - Silver
Average customer rating
3.9
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
10
4 Stars
2
3 Stars
1
2 Stars
4
1 Star
1
67%of customers recommend this product.
(
10 out of
15)
Customer Reviews for Bosch - 800 Series 36" Built-In Gas Rangetop with 4 Burners and 2 Dual Flame Burners - Silver
Customer Rating
1
Very disappointing
on July 10, 2021
Posted by: Jane
[This review was collected as part of a promotion.] We bought all new 800 series appliances. We are very happy with the dishwasher, fridge and ovens. But it takes an engineer to get the range top burners to light . You turn the knob and have to apply pressure for up to 10 seconds while the thing sparks to have any hope of getting the burners to light. The central one in front rarely works even with that. We had the authorized repair guy out and he seemed to think that was normal. It certainly wasn't normal with our old kitchenaid. So I guess we're just out 3 grand.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, July 12, 2021
Hi Jane, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your range. We have added a link to our service locater here if you would like to have someone else take a look: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Very flexible cooking
on October 7, 2020
Posted by: Kurt
[This review was collected as part of a promotion.] We recently installed the Bosch rangetop. My wife and I really like the versatility of the burners. The largest burners are wider than those of our previous rangetop and the flame covers more of the bottoms of the pans allowing more even heating. Also, the burners can be adjusted to deliver a very low flame which is so important when it is necessary to simmer something like melting chocolate. Finally, the unit is built very solidly and the large metal control knobs are a definite plus.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Cooktop over the top
on January 23, 2021
Posted by: Amateur Chef
[This review was collected as part of a promotion.] We love our cooktop. Had a Thermadore previously but our Bosch is so much easier for cleanup and the burners are much more efficient. We also enjoy the variety of burners for different items we are cooking or simmering.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Would have given it a four or five
on July 5, 2021
Posted by: Fred
[This review was collected as part of a promotion.] but the large far right buner was defective when the cooktop arrived and it took about two weeks to get it repaired - otherwise I love it. Got a portable two-burner skillet for pancakes and it worked great! Easy to clean and maintain.
Response from bosch-home.comBy CM, CS, July 6, 2021
Hi Fred, thanks for your review. We’re sorry to hear that you were having issues with the cooktop, but are glad to hear it is currently operating. If you have any additional questions, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great stove and has a great appearance visually
on June 3, 2021
Posted by: Chatur
[This review was collected as part of a promotion.] It may be a good idea to give attachments where you can place small dishes to cook.
Overall a great range top
Overall a great range top
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Rusty spots apprearing all over the surface
on February 17, 2021
Posted by: Chandra
We have been using the cooktop only for 3 days now. In the night we clean it with plain water and sponge. But we started noticing rusty spots all over the stainless steel surface of the cooktop.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, February 18, 2021
Hi Chandra, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We understand our customer service team is working on this matter with you. If you have additional questions or concerns, please contact our 24/7 customer service at 800-944-2904, or you can email us at BoschCare@bshg.com with your contact information, and we'll be happy to see how we can help.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Finish On Grates Doesn’t Hold Up
on April 2, 2025
Posted by: Rachel
[This review was collected as part of a promotion.] This rangetop is just okay. As others note, it is finicky about turning burners on, especially the two power burners. You have to hold the dial down just right to get it to stay lit. When you dial then down the small ring of the power burner tends to go out randomly. It is a good idea in theory but in practice those burners are a pain. The worst thing about this appliance is the cheap finishes. The knobs feel almost like plastic, and the grates look a decade old even though I have had them two years and cared for the, appropriately. The amount of places where the finish has worn off just from regular use with pots and pans is absurd for the cost of the rangetop. "Special enamel" my behind; whatever material the grates are coated in is useless and can't even withstand a pan touching it without flaking off. I called to complain and was told that it is normal for the finish to wear off and too bad! After two years? I don't think so!
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, April 3, 2025
Hi Rachel, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Wonderful
on August 15, 2021
Posted by: RoMi
[This review was collected as part of a promotion.] Gas rangetop is a welcome addition to the family
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com