Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.2
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
81
4 Stars
41
3 Stars
14
2 Stars
9
1 Star
8
Customer Reviews for Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
5
Perfect Fridge
on November 2, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] We needed a new fridge and choose Frigidaire.
Excellent choice, very happy with the purchase,looks great and all the adjustable shelves on the inside make it so easy to store everything.
Adjustable temp control in the freezer and inside the fridge makes that very eco friendly.
Large storage bins on the bottom, plenty of room.
Excellent choice, very happy with the purchase,looks great and all the adjustable shelves on the inside make it so easy to store everything.
Adjustable temp control in the freezer and inside the fridge makes that very eco friendly.
Large storage bins on the bottom, plenty of room.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Runs to much
on June 23, 2021
Posted by: unhappy 10
I have had my refrigerator 2 weeks. It is beautiful to look at. However it runs sometimes as much as 30 minutes in an hour. Even when it hasn't had the door opened it runs. I can't get anyone to tell me how this saves energy.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very disappointed
on August 20, 2020
Posted by: Frustrated Disappointed
[This review was collected as part of a promotion.] If I could take it back , I would. I've had good luck with Frigidaire products in the past however this is a major disappointment. Limited spacing of shelving is a real problem.no matter which way I arrange them, they just don't work out well. I attempted to reverse the doors and can't figure out how it's done after reading directions several times as well as watching u tube videos, I believe I have the wrong parts. This appliance also makes the strangest noises. It does keep the food cold, that's the only good thing I can say about this model.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, September 17, 2020
Hello, Valued Frigidaire Customer. I’m sorry to hear about the concerns with your refrigerator. We appreciate this valuable feedback to continuously improve as we make every effort to ensure our consumers have the best experience. Your new high-efficiency refrigerator may make unfamiliar sounds, and these usually mean the appliance is operating as designed. You can visit https://youtu.be/eD7imT3w4bw to view a short video that explains these sounds. If you ever need any assistance, don’t hesitate to join us via Live Chat on our website or at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great space, lacking on features
on October 27, 2020
Posted by: Logan F
[This review was collected as part of a promotion.] My husband and I got this fridge about a month ago and, although incredibly spacious inside (and certainly an upgrade from our old fridge) there are some features that I wish were considered/ included.
There are no bins included for the second or first shelf - this is a common feature in a lot of fridges for deli meat/ cheese/ egg storage. More so, it doesn't seem like bins of this nature are available to purchase for this fridge, so I have to go through 3rd party retailers. Same issue with the storage shelving on the door, it comes with x-amount of door shelving but there are no opportunities to purchase more to utilize all the space provided.
What this means is that you have a huge fridge with a lot of space, but the space isn't actually realistically usable because you'd have to stack most of your food to replace what an additional bin/ door shelf would have done. Overall good fridge, just disappointed that I can't even purchase these kind of additions to make it MORE usable.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Good looking
on July 18, 2020
Posted by: Mama Cow
[This review was collected as part of a promotion.] Really disappointed with the space, shelf brackets seem to be in the wrong place, quart jars don't fit, crisper drawers are small, 3 small door shelves (should there be 4?), 2 full length ones. Freezer is very large, wish I could make freezer into refrigerator temperature, as I have 2 freezers. I wanted a full refrigerator, but no one seems to make them? It is a SMALL refrigerator.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 3, 2020
Hello, Mama Cow!
Thanks for taking the time to provide your feedback. I’ll be sure to pass on your concerns to our design and engineering teams, in hopes we can better serve your needs in the future! We do manufacture single door refrigerators and I have included a link to the available models.
https://www.frigidaire.com/Kitchen-Appliances/Refrigerators/Single-Door-Refrigerator/
Bianca
Thanks for taking the time to provide your feedback. I’ll be sure to pass on your concerns to our design and engineering teams, in hopes we can better serve your needs in the future! We do manufacture single door refrigerators and I have included a link to the available models.
https://www.frigidaire.com/Kitchen-Appliances/Refrigerators/Single-Door-Refrigerator/
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Simple Fridge
on August 20, 2020
Posted by: Hsu603
[This review was collected as part of a promotion.] This fridge does not come with ice maker nor filtered water; however good capacity for a 2nd storage fridge for the house
Response from frigidaire.comBy Hailea, Online Outreach Specialist, September 14, 2020
Hello, Hsu603. Thanks for leaving your feedback and welcome to the Frigidaire family. I’m thrilled to hear you are enjoying the spacious design of this model! Some models have the option to add an ice maker to the freezer and an in-line filter to the water line. If you have any questions about our different models or your current refrigerator, don’t hesitate to join us via Live Chat on our website or at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! - Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5
efficient
on August 20, 2020
Posted by: Wendy8
[This review was collected as part of a promotion.] I bought this a few months ago. It's a very nice refrigerator. It runs well. It keeps fruit and vegetables very fresh. I was without power for 5 days and the majority of the fruit was just fine. I had cherries in the produce drawer for 2 months and they were fine. I'm glad I was blessed to have this.
Written by a customer while visiting frigidaire.com
Customer Rating
3
No handles - sleek look...but watch the fingerprints
on August 20, 2020
Posted by: KMH26
[This review was collected as part of a promotion.] Good for size and ability to fit in an old kitchen (with lower cabinets). Limited written instructions received, I need to correct the tension on doors - which tend to pop open if the other is closed rapidly and won't close completely if nudged too softly. Good part is that my electrical bill didn't increase with the addition of this refrigerator.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, September 14, 2020
Hello, KMH26. We are glad to hear you are enjoying the size of your new refrigerator! Due to the air pressure inside the refrigerator, if one door is closed to hard, the air may force another door open. An easy tip is to have the refrigerator installed with a ¼ tilt back, so the doors automatically swing closed! If you see any smudges on the outside, its easy to clean with just a soft cloth and soapy water! If you need any assistance or have any questions, don’t hesitate to join us via Live Chat on our website or at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! - Hailea
Written by a customer while visiting frigidaire.com