Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.2
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
81
4 Stars
41
3 Stars
14
2 Stars
9
1 Star
8
Customer Reviews for Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
4
Great Fridge but Dented
on March 6, 2021
Posted by: Okay in Willard
[This review was collected as part of a promotion.] We bought this 3 weeks ago and love it all but the dented door. Still waiting for the replacement door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on March 14, 2021
Posted by: Michelle48fan
[This review was collected as part of a promotion.] Our fridge went to the appliance grave yard. So we did some shopping and found this little gem. Fits our space perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stainless finish
on March 16, 2021
Posted by: RonBarb
[This review was collected as part of a promotion.] Happy with the performance and great looks of this refrigerator. Love the no handle doors.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice all around.
on March 24, 2021
Posted by: Jmlf
[This review was collected as part of a promotion.] I was looking for a fridge for a 2-person household. This seemed to be just the right size. I like that you are able to change sides to open the doors.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not a prize
on March 26, 2021
Posted by: Just caring
I purchased my Frigidaire last fall and it moans and groans like an old man. My guests have a good laugh when they visit. I have accepted the "aches" it seems to have.... perhaps from the compressor and have sadly had no reply from the manufacturer or the seller. I do not recommend this product.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 1, 2021
Hello!
Thanks for sharing your experience! Sorry to hear you're having some trouble with the noises your refrigerator makes. It is normal to hear some hums, clicks, or liquid sounds during operation, and they indicate that your refrigerator is working properly! The following video should help you identify normal operating sounds: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/Top-Mount-Refrigerator-Noises/. If you have any questions or if you begin to notice any functional issues, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for sharing your experience! Sorry to hear you're having some trouble with the noises your refrigerator makes. It is normal to hear some hums, clicks, or liquid sounds during operation, and they indicate that your refrigerator is working properly! The following video should help you identify normal operating sounds: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/Top-Mount-Refrigerator-Noises/. If you have any questions or if you begin to notice any functional issues, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on April 7, 2021
Posted by: Beckman10
[This review was collected as part of a promotion.] I am satisfied with my choice of this refrigerator
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not cold enough
on April 21, 2021
Posted by: JBeez
[This review was collected as part of a promotion.] I love the look of my new garage refrigerator and have always liked Frigidaire’s quality. With this specific model i have have not been satisfied with the temperature. I have adjusted the freezer temperature to the coldest setting and I’ve cream is still soft.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, April 28, 2021
It’s great to hear you love the design of your new refrigerator, JBeez. We’d like to learn more and see if you are having issues with other food items not freezing. Often ice cream will have a soft freeze due to the ingredients. You may try placing the ice cream towards the back and center to see if this helps. However, please reach out to us via chat here if your freezer is not reaching the set temperature. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
2
The compressor is annoying
on April 28, 2021
Posted by: Owner52
[This review was collected as part of a promotion.] Sounds like a strangling donkey in the distance. No joke. I would not buy the unit again.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, May 7, 2021
Thanks for you feedback, Owner52. We always want to know when one of out owners need help. Your refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Check out the video link to view common sounds: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/Top-Mount-Refrigerator-Noises/. You may also reference page 18 in your Use & Care manual which provides more details to understanding the sounds you may hear. If this is not helpful, please feel free to chat with us online here or via phone at 800-374-4432 M-F 8:30am – 8:00pm EST. ~Corletta
Written by a customer while visiting frigidaire.com