Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.2
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
81
4 Stars
41
3 Stars
14
2 Stars
9
1 Star
8
Customer Reviews for Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
1
Very disappointed in this appliance
on January 22, 2021
Posted by: jan109
[This review was collected as part of a promotion.] It is loud. Groans like a sick cow. Even at the coldest temperature setting, the freezer will not stay at 0 consistently. Temperature fluctuates in both compartments, freezer and frig.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, January 25, 2021
Hello, jan109!
Thank you for your feedback. We always want to know when our owners needs help, and may have some solutions for this exact issue. Ensure that the refrigerator is set to the coldest setting, as the refrigerator control will change the temperature in both compartments. Also, for good air circulation, ensure that there are no items of food are blocking the vents. If this doesn't resolve your concerns, please feel free to chat with us online at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Thank you for your feedback. We always want to know when our owners needs help, and may have some solutions for this exact issue. Ensure that the refrigerator is set to the coldest setting, as the refrigerator control will change the temperature in both compartments. Also, for good air circulation, ensure that there are no items of food are blocking the vents. If this doesn't resolve your concerns, please feel free to chat with us online at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good second fridge
on January 24, 2021
Posted by: Pmbs
[This review was collected as part of a promotion.] Bought this 3 months ago. Keep in garage as second fridge. Having problems keeping freezer temp stable probably due to garage temps. Fridge temp stays stable. Will contact Frigidaire about problem. Overall good fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good storage space, deep door shelves too.
on January 24, 2021
Posted by: Rose39
[This review was collected as part of a promotion.] We wanted a bigger refrigerator and this one works great for our space and needs.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cold and plenty of space
on January 24, 2021
Posted by: Bry964
[This review was collected as part of a promotion.] Runs great and keeps cool at low setting. Has lots of space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love it, awesome design
on February 6, 2021
Posted by: Nicole929
[This review was collected as part of a promotion.] I just got it a few weeks ago. It’s very spacious and roomy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Runs Quiet
on February 8, 2021
Posted by: DakotaDude1963
[This review was collected as part of a promotion.] This refrigerator does not have a meat drawer, but I bought it anyways because it was priced right. It runs much quieter than my last refrigerator. Everything works very nicely.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not what I expected in quality
on February 9, 2021
Posted by: Iamjohn
This new unit is loud. Sounds like a moaning cow. Warranty people said is was due to the new type of gas. Be careful before you buy a unit like this.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , February 18, 2021
Hello, Iamjohn!
We are sorry to hear that you are not pleased with the quality of your appliance. With the newer high-efficiency design you will experience sounds you were not previously familiar with, with a refrigerator purchased years ago. These sounds normally indicate the refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. Please reach back out to us if you need any further assistance.
Bianca
We are sorry to hear that you are not pleased with the quality of your appliance. With the newer high-efficiency design you will experience sounds you were not previously familiar with, with a refrigerator purchased years ago. These sounds normally indicate the refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. Please reach back out to us if you need any further assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good features!
on February 10, 2021
Posted by: Enelrad
[This review was collected as part of a promotion.] I went looking for a fridge for my new house. I wanted something with glass shelves and drawers for veggies and lunch meat and cheese. I also needed to be able to reverse the doors. I got everything I wanted with this fridge. I am very happy with it!
Written by a customer while visiting frigidaire.com