Customer reviews from brother-usa.com
Brother - Standard Tack Adhesive Mat
Average customer rating
2
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
4
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
15
Customer Reviews for Brother - Standard Tack Adhesive Mat
Customer Rating
5
Durable
on October 1, 2022
Posted by: Loretta
from Albertville AL USA
[This review was collected as part of a promotion.] These mats last a long time! Love how easy they are to use!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Great Machine Won't Do Squat Because of These Mat
on March 2, 2025
Posted by: Tuxlux
Adhesive lasts for about 10 scans then it gets worse and worse. All those free cut patterns that cut velum are a flat out lie. Velum won't stay down on a standard tack mat and it won't work on a heavy tack mat. All that money for a machine and it won't work without buying a new stick mat every month. Makes everyone feel like Brother is a rip off.
Response from brother-usa.comBy Brother Customer Service, March 4, 2025
Thanks for taking the time to review your experience with the Brother CADXMATSTD12. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother CADXMATSTD12. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Disappointed by Mats
on September 24, 2021
Posted by: Sunny411
from Virginia
I agree with all the reviews. The mat does not hold adhesive factor any time. I also bought a Brother Scan sheet thinking this would at least aid in over use of my mat... The mat cannot be recognized by the cutter. UGH and it was not cheap. I also bought a 24 inch but am afraid to unwrap only to find the same issue. What good is then? Sorry but do not care for the mat issues with this cutter.
Response from brother-usa.comBy Brother, Customer Service, September 28, 2021
It is frustrating when you experience an issue with the mat. To help maintain the stickiness, please clean the mat after each use with a baby wipe. Allow it to dry and the stickiness should come back. Also, if the mat isn't being recognized, please verify that it is a compatible mat for the machine. Should you continue to experience an issue, we would love to help you further. Please contact Brother Customer Service here:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Standard Tack Mat
on September 27, 2022
Posted by: tack mat
from Sidney, Montan
[This review was collected as part of a promotion.] was great to work with. would buy again. will be telling my friends about bother Products
Written by a customer while visiting brother-usa.com
Customer Rating
5
Tacky mat
on February 7, 2023
Posted by: Carolyn
Very tacky but for a reason! Works well for what o need it for
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love to do appliqué
on December 21, 2024
Posted by: Debbie
from Virginia
This is the mat I use for all my fabric cutting. I do a lot of appliqué
Written by a customer while visiting brother-usa.com