Customer reviews from Garmin
Garmin - Instinct Solar Smartwatch 45mm Fiber-Reinforced Polymer - Flame Red
Average customer rating
4.1
(732 Reviews)
Rating breakdown 732 reviews
5 Stars
449
4 Stars
122
3 Stars
50
2 Stars
42
1 Star
69
Customer Reviews for Garmin - Instinct Solar Smartwatch 45mm Fiber-Reinforced Polymer - Flame Red
Customer Rating
2
Great watch. Terrible integration with Garmin app
on June 10, 2025
Posted by: DFW-jta
This is my second Instinct watch. First one, and this one until about two months ago, never had problems staying connected to the Garmin Connect app. Now I've had to re-pair the watch with the app on the phone about five times in two weeks. Not sure what they changed in the firmware or the app, but Garmin broke something with their update. I love this watch, but if it can't stay connected to the app due to software "improvements" then this will be my last Garmin product.
Written by a customer while visiting Garmin
Customer Rating
1
Not a big deal
on June 18, 2025
Posted by: Pet74
After two years of use, the solar charging doesn't work, the watch randomly turns off, loses Bluetooth connection. I don't recommend it. It was expensive for two years of use...
Written by a customer while visiting Garmin
Customer Rating
1
Not that good
on July 1, 2025
Posted by: Doptzap
I have it for 2 months (it wasn't new) and started to shutdown when I use it...
Written by a customer while visiting Garmin
Customer Rating
3
Lost it's mind
on September 9, 2025
Posted by: CaseyD
Been using of for two years. Yesterday it kept connecting and disconnecting. Finally forgot I have been using it for years. Ok except altimeter doors not work
Response from GarminBy Care, September 11, 2025
We appreciate the review! Garmin watches have a setting that will alert you when your watch connects or disconnects from your phone. It's normal to experience many connections/disconnections throughout the day when smartphone connection alerts are enabled. After a temporary disconnection, the device should reconnect to the phone within a minute or two of the Bluetooth signal being detected. Additional information about this can be found here: http://ms.spr.ly/6188UrPHw
You can also turn off smartphone connection alerts by holding MENU and selecting Settings > Phone > Alerts.
With regard to the altimeter, please try the suggestions outlined here: http://ms.spr.ly/6423sciWH. If you're still having trouble, Garmin Support would be happy to help and can be reached at 1-800-800-1020 Monday - Friday, 7am - 7pm Central (Closed weekends and holidays).
You can also turn off smartphone connection alerts by holding MENU and selecting Settings > Phone > Alerts.
With regard to the altimeter, please try the suggestions outlined here: http://ms.spr.ly/6423sciWH. If you're still having trouble, Garmin Support would be happy to help and can be reached at 1-800-800-1020 Monday - Friday, 7am - 7pm Central (Closed weekends and holidays).
Written by a customer while visiting Garmin