Customer reviews from hp.com
HP - 27" Touch-Screen All - In- One - AMD Ryzen 5 4500U - 16GB - 512GB SSD
Average customer rating
4.6
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
145
4 Stars
34
3 Stars
7
2 Stars
2
1 Star
8
95%of customers recommend this product.
(
89 out of
94)
Customer Reviews for HP - 27" Touch-Screen All - In- One - AMD Ryzen 5 4500U - 16GB - 512GB SSD
Posted by: Anonymous
from Wichita, KS
Verified Purchase:Yes
It died after ONE WEEK. Failure to turn ON. Sent back for replacement. C'mon HP, I expect better QC from your company!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Ferguson
from North Prairie WI
Verified Purchase:Yes
Happy not to have a tower, but getting reacclimated to windows.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Robert D
Verified Purchase:Yes
Who still configures PC's with a corded keyboard and corded mouse? Why HP does.
This is my 3rd Envy All-In-One to go with a Spectre notebook and a Pavillion notebook. My HP's have been sturdy and reliable. When my Envy-23 seemed to be slowing down, I realized that it was 9 years old! So, I expect this PC to be as sturdy and reliable as my other PC's. I'll just have to invest in a wireless keyboard and mouse.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I am very satisfied wih MyHP. I have been an HP Customer for over 25 years. Other products some times sound better but after further research my HP products win out in my mind.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: C W D
Verified Purchase:Yes
nice all in one computer but I couldn't give it a 5 star review because it came with a wired keyboard and a wired mouse. We bought this to get rid of the clutter associated with a desktop computer.
Written by a customer while visiting hp.com
Posted by: IVLeaguer
from So Cal
Verified Purchase:Yes
I love the machine, but I was NOT expecting it to automatically download Windows 11 without checking with me first, and I wasn’t ready for that !!
I would recommend this to a friend!
Features
2
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
GREAT POWER FOR A GREAT PRICE. Just a little loud
on February 25, 2021
Posted by: Anonymous
from Miami, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] great computer, great power for the price. The only thing I've noticed that I don't like is the fact that it sounds like there are a million fans inside the computer. So LOUD!
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Yassir
from California
Verified Purchase:Yes
Don’t buy it worst computer making noise all times
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Alexis, HP Care, January 26, 2021
Hi Yassir,
I'm sorry to hear that you've had a less than stellar experience thus far. I can imagine how frustrating this must be. I assume you are referring to noise coming from the fan, which is generally an overheating issue. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Computer is slow" to get help with overheating concerns.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
I'm sorry to hear that you've had a less than stellar experience thus far. I can imagine how frustrating this must be. I assume you are referring to noise coming from the fan, which is generally an overheating issue. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Computer is slow" to get help with overheating concerns.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com