Customer reviews from hp.com
HP - 27" Touch-Screen All - In- One - AMD Ryzen 5 4500U - 16GB - 512GB SSD
Average customer rating
4.6 out of 5
4.6
(196 Reviews)
Open Ratings Snapshot
Rating breakdown 196 reviews
5 Stars
145
4 Stars
34
3 Stars
7
2 Stars
2
1 Star
8
95%of customers recommend this product. 
(
89 out of 94
)
Best Buy Privacy Policy
Customer Reviews for HP - 27" Touch-Screen All - In- One - AMD Ryzen 5 4500U - 16GB - 512GB SSD
Customer Rating
1 out of 5
1
Glitches
on December 20, 2020
Posted by: Anonymous
Verified Purchase:Yes
I had my IT person come set these computers up in my office. For some reason, they kept losing connectivity to the network. Also, when printing to the printer, it printed many non contributory copies of things. Very very odd. When I tried to sign out once, an abserd shaky screen popped up for a couple of seconds. Also, computers make this low revving noise which is a little annoying. I will contact HP tomorrow to see if I can return them.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Computer Even Greater Value
on January 31, 2021
Posted by: Scott127
from Atlanta Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] So I bought one of these for my high school age daughter and really was impressed with it and being a bit jealous I bought one for myself too. I have used it for about three months or so and just could not be more happy with it. Speed and reliability top notch. Screen quality great too. Set up is super easy and it was delivered extremely quickly. This is now the third HP in the family and all are going strong. Additionally I use HPs in my law office and have been impressed with those as well. Formerly I was a big apple supporter but this new all in one beats my old Mac hands down. Whether you do work from home, or just use it for streaming movies and music I think you will find this computer up to the task.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Very fast machine
on May 29, 2020
Posted by: Steve S in Cali
from Sacramento
Verified Purchase:Yes
The PC is fast, fast, fast! Very pleased with the performance and features. One Thought, AMD processors have been a little noisy in the past. AMD has made significant improvements in reducing the humming. This machine is quiet.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Full circle with this desktop
on March 20, 2021
Posted by: alohafalls
from Marietta
Verified Purchase:Yes
[This review was collected as part of a promotion.] My first computer was a very large Gateway desktop from which I graduated to a laptop and now with this all-in-one, my aging eyes are very happy. The whole selection process was a pleasure and only exceeded by the easy set -up and tutorial. The system gives one the impression they have a 4K TV set-up. The recommended PC Mover transfer software was very effective and once I overcame the obstacle of poor directions their phone support was top notch. I highly recommend the HP product line of laptops and now the all-in-one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Has everything I was looking for
on February 4, 2021
Posted by: Wlmartin3
from Lakeland, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this a few weeks now and I am very happy with it. I was tired of working on a laptop and wanted a bigger screen, a real keyboard and mouse. This is very fast to start-up which is important to me. I hated waiting and waiting for my laptop to start-up. Camera, microphone, speakers and volume all work well. It was also a great value.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
My New HP
on February 8, 2021
Posted by: Anonymous
from FairField Glade, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered my HP on line and was pleasantly surprised how easy and how fast the whole process was. The computer was shipped next day and I received it 2 day from order date (which was ordered on a Sunday). The carton was well constructed and the computer was easy to set up. it must have taken me all of 10 minutes to have it up and running.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Meets all our Expectations
on August 20, 2021
Posted by: GradStudent2021
Verified Purchase:Yes
Have been using this desktop at our house for a month and greatly appreciate it! I mainly use Apple products, but I have found the HP system easy to follow. Features like touchscreen, camera, basic apps, Microsoft Office suite all function great and allow my husband and I to accomplish the work we need to.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Easy to set up.
on May 26, 2020
Posted by: Kelly WI
from Waukesha Wisconsin
Verified Purchase:Yes
I bought this computer almost a month ago and found the set up to be relatively easy. I did have some trouble with the transfer of my files from my old computer but realized that the system defaults to Microsoft’s OneDrive with is very limited (5gb) storage unless you purchase more. After some configuration I resolved that but my product key for office was lost between the delivery of the computer and the early email delivery of the product key. HP support helped me resolve that issue and I have been up and running since with no problems. I really like the large monitor, the speed is very fast and “mobility” of the all-in-one computer.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Showing 1-8 of 100 results 
1 2 3 4 5 ... 13 >>