Customer reviews from geappliances.com
GE Profile - 30 in. Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.5
(1,444 Reviews)
Rating breakdown 1,444 reviews
5 Stars
1,054
4 Stars
232
3 Stars
67
2 Stars
32
1 Star
59
90%of customers recommend this product.
(
1,053 out of
1,173)
Customer Reviews for GE Profile - 30 in. Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
1
No longer a faithful GE Profile customer.
on August 14, 2023
Posted by: MickeyMiles
What a disappointment, especially at this price! I've had a GE Profile stove for the past 22 years and have NEVER had a single problem with it. Yes, back then, they had turn knobs, with heating elements, and self-cleaning ovens. This one DOES NOT bring water to a boil, is difficult to clean the stovetop, does not have self-cleaning oven, no physical manual for reference, air-fryer won't work unless its hooked up to wi-fi (seriously? just absurd!) -- very inconvenient, and the buttons on the top front of the unit are VERY annoying. Having to hold a button for 3 seconds to lock your controls is also a ridiculous feature! Give me a good old fashioned ON/OFF "turn-knob" with a burner that will heat until the water boils. The digital TIME indicator has numbers that are too close together and difficult to read. I can't stand this stove/oven!
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 17, 2023
Greetings! We appreciate you taking the time to leave us a review. We are extremely sorry to hear that this range has not lived up to your expectations when it comes to the features and heating elements. This is in no way the consumer experience that we strive for, and we are deeply apologetic about your experience. We will be sure to share this feedback with our product design teams so they can make the necessary improvements. We do however recommend scheduling service with one of our certified technicians to get your cooktop diagnosed, as this range should be able to quickly boil water.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we hope to gain your trust back with our appliances. - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we hope to gain your trust back with our appliances. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great, beautiful looking appliance!
on August 13, 2023
Posted by: Jkksj22
Love my new stove. Easy to use and with small grandchildren the ability to lock the controls is such a great safety feature.We purchased all GE Profile appliances and are very happy with all of them.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 18, 2023
Hi,
Thanks for leaving a review. Being able to lock the controls is wonderful and we're glad this feature could help keep your grandchildren safe. We appreciate your loyalty to GE Appliances and hope you have an amazing day!
-Sylvia@GEA
Thanks for leaving a review. Being able to lock the controls is wonderful and we're glad this feature could help keep your grandchildren safe. We appreciate your loyalty to GE Appliances and hope you have an amazing day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good unit
on August 12, 2023
Posted by: Taj69
from Punta Gorda, FL
Fast setup and intuitive controls. Setup Wi-Fi without manual.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing
on August 10, 2023
Posted by: Becky774
from Clinton ME
I love my new range it’s amazing love that it has the air fryer features in it and that it has wifi as well. It’s easy to use and I just love it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Range..Power Boil is a Disappointment
on August 10, 2023
Posted by: bar1068
from Maryland
We replaced our 19 year old Whirlpool range with this GE Profile range. Overall we like the looks, features and functions of this range. However one feature we are disappointed in is the 11 inch burners "Power Boil" function. As we make pasta regularly, we had been frustrated with how long it took to get water to a proper boil to cook pasta on our old range. We've read the details and specs, and expected to see faster boil times using the same pots we've been using with the Power Boil function. Unfortunately, that has not been the case, water is taking the same time to get to a proper boil. When we first discovered this, we talked about returning the range to where we purchased it, but the retailers 15% restock fee halted that.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of features
on August 10, 2023
Posted by: Frandel
It seems great. I wish the manual was available. I'm elderly & it would be a big help to have it on the counter while I'm learning. GE is no longer offering.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GE PSS93YPFA NICE UPGRADES
on August 7, 2023
Posted by: KAT5280
from Colorado
Had older GE Profile/ New model cooks food evenly. Love all the controls. Love steam cleaning feature. Love "lock controls" feature. Easy to clean.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the knob free controls. So easy to use.
on August 6, 2023
Posted by: Smap
from Virginia
This a wonderful range, my food comes out perfect baked and cooked.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com