Customer reviews from geappliances.com
GE Profile - 30 in. Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.5
(1,442 Reviews)
Rating breakdown 1,442 reviews
5 Stars
1,052
4 Stars
232
3 Stars
67
2 Stars
32
1 Star
59
90%of customers recommend this product.
(
1,053 out of
1,173)
Customer Reviews for GE Profile - 30 in. Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
5
Sleek design
on August 18, 2023
Posted by: Daisymom23
from Barton Vermont
I have had my range for about a month and really enjoying using the different feature. Glass top cleans up much better than other ranges I have had. I like the air fry feature-and the wi- if connection to my phone! The variable heat and pan sizes on the cooktop is really easy to adjust for efficient cooking. I may purchase this for another home I have I like it that much!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 22, 2023
Hello,
We really appreciate you taking the time to reach out to us about your new range. We're so glad that you have been enjoying how easy it is to clean and operate.
We really love the convenience offered by the SmartHQ app, and the air fry feature lets you create countless crispy culinary creations without the need to preheat. We truly appreciate you making GE Appliances a part of your home and we’re sure you’ll get many years of excellent use from this outstanding oven.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day!
-Charlie@GEA
We really appreciate you taking the time to reach out to us about your new range. We're so glad that you have been enjoying how easy it is to clean and operate.
We really love the convenience offered by the SmartHQ app, and the air fry feature lets you create countless crispy culinary creations without the need to preheat. We truly appreciate you making GE Appliances a part of your home and we’re sure you’ll get many years of excellent use from this outstanding oven.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day!
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Love Hate Relationship
on August 18, 2023
Posted by: DanF1010
from FL
We like the looks and function of the stove, its a big change from our previous stove. It's easy to operate and well thought out. The part we do not like is the cooking top itself. It works great, and I guess it's saving us energy because we can select the heating diameter. That said, we have to always clean and remove scratches and spots. If we get anything (a drop of water) it leaves a spot. Most of the time it will not just wipe off when cleaning. We need to use a sponge and baking soda then carefully scrub that area. Good news is, it cleans up. NEVER, NEVER slid a pan or pot, (looks like scratched glass) it will take longer to clean. They even tell you what pots and pans to use on it because GE knows this surface cannot take any abrasion or a drop of water. GE engineers forgot about form, fit and function when choosing the top.
Yes, we do use newer pots and pans (Le Creuset) however we are not throwing out all of our cookware because of this stove.
Yes, we do use newer pots and pans (Le Creuset) however we are not throwing out all of our cookware because of this stove.
The above text is just my personal opinion and is to the best of my knowledge, true.
DanF
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 18, 2023
Hi there,
We really do appreciate your review and honest feedback. Your knowledge of this is extremely helpful.
We recommend referring to the link below for some helpful tips on maintaining the cooktop:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
We’re confident that you’ll be able to enjoy your appliance for years to come and feel free to reach out anytime if you need any additional assistance.
-Charlie@GEA
We really do appreciate your review and honest feedback. Your knowledge of this is extremely helpful.
We recommend referring to the link below for some helpful tips on maintaining the cooktop:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
We’re confident that you’ll be able to enjoy your appliance for years to come and feel free to reach out anytime if you need any additional assistance.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
We love the oven
on August 17, 2023
Posted by: George1411sw
from Fort Lauderdale, FL
Looks very nice. We like the controls lock function
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Adjusting to Control Panel in Front
on August 16, 2023
Posted by: TrudiCB
from Council Bluffs, IA
Have only had for a month so have not been able to use all of the functions. Discovered that in order to air fry, have to connect to WiFi, not sure why. I love the appearance. I liked the controls being in front in the store but now having second thoughts. Still waiting for the store to return with a piece to fill the gap between the appliance and the wall. The ability to lock the controls is good as we are constantly bumping the control panel. My one change would be to let me lock the controls while in use. When baking in oven and using stove top as well, tend to bump the controls. If lock controls, everything shuts off.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 16, 2023
Posted by: Sha37
Great stove love the look and really like the control lock to keep accidental turn on.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Love the temperature probe for the oven
on August 14, 2023
Posted by: PNWAmelia
from Eugene
A bit leery to give more stars than 2. Just got the stove 2 days ago. I did notice some pitting in the glass cooktop. Just in a few spots. Used it yesterday for the first time and the burner is already scratched and you can see a circle where the pot was. I used the cleaner and a glass cooktop scrubber. It is not burned on food. I liked the way the burners performed but had an older model and the glass cooktop is still perfect. Tried to add pics but was not able to.
Features
5
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 15, 2023
Hi,
We're glad you're enjoying the oven's temperature probe. Seeing scratches or marks on the range's cooktop can be concerning, and we want to help with that. You can find tips on cleaning these blemishes in the following article:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Thanks for leaving a review and please call us at 1-800-626-2005 with any questions. We're always happy to help.
-Sylvia@GEA
We're glad you're enjoying the oven's temperature probe. Seeing scratches or marks on the range's cooktop can be concerning, and we want to help with that. You can find tips on cleaning these blemishes in the following article:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Thanks for leaving a review and please call us at 1-800-626-2005 with any questions. We're always happy to help.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
No longer a faithful GE Profile customer.
on August 14, 2023
Posted by: MickeyMiles
What a disappointment, especially at this price! I've had a GE Profile stove for the past 22 years and have NEVER had a single problem with it. Yes, back then, they had turn knobs, with heating elements, and self-cleaning ovens. This one DOES NOT bring water to a boil, is difficult to clean the stovetop, does not have self-cleaning oven, no physical manual for reference, air-fryer won't work unless its hooked up to wi-fi (seriously? just absurd!) -- very inconvenient, and the buttons on the top front of the unit are VERY annoying. Having to hold a button for 3 seconds to lock your controls is also a ridiculous feature! Give me a good old fashioned ON/OFF "turn-knob" with a burner that will heat until the water boils. The digital TIME indicator has numbers that are too close together and difficult to read. I can't stand this stove/oven!
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 17, 2023
Greetings! We appreciate you taking the time to leave us a review. We are extremely sorry to hear that this range has not lived up to your expectations when it comes to the features and heating elements. This is in no way the consumer experience that we strive for, and we are deeply apologetic about your experience. We will be sure to share this feedback with our product design teams so they can make the necessary improvements. We do however recommend scheduling service with one of our certified technicians to get your cooktop diagnosed, as this range should be able to quickly boil water.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we hope to gain your trust back with our appliances. - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we hope to gain your trust back with our appliances. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great, beautiful looking appliance!
on August 13, 2023
Posted by: Jkksj22
Love my new stove. Easy to use and with small grandchildren the ability to lock the controls is such a great safety feature.We purchased all GE Profile appliances and are very happy with all of them.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 18, 2023
Hi,
Thanks for leaving a review. Being able to lock the controls is wonderful and we're glad this feature could help keep your grandchildren safe. We appreciate your loyalty to GE Appliances and hope you have an amazing day!
-Sylvia@GEA
Thanks for leaving a review. Being able to lock the controls is wonderful and we're glad this feature could help keep your grandchildren safe. We appreciate your loyalty to GE Appliances and hope you have an amazing day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com