Customer reviews from geappliances.com
GE Profile - 30 in. Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.5
(1,442 Reviews)
Rating breakdown 1,442 reviews
5 Stars
1,052
4 Stars
232
3 Stars
67
2 Stars
32
1 Star
59
90%of customers recommend this product.
(
1,053 out of
1,173)
Customer Reviews for GE Profile - 30 in. Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
5
Great festures and get technical
on September 29, 2023
Posted by: Carole Corner
from Canton MA
The range is a little difficult for me bc I only used a regular oven. Now this one is convection and air fry. I am a bit concerned on how to use it
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
The Range is SMARTER than me’
on September 28, 2023
Posted by: Golfgirl73
from Monroe, GA
I adore my new GE range! The no preheat air fryer is a time saver. I’m getting the hang of it. I only melted a plastic bowl by accident. I was so thrilled with the oven because the disaster was easy to clean. All is wel,l and I’m learning as I go. Shoot! The oven is so SMART it’s teaching me!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Features okay have not been able to use them all.
on September 28, 2023
Posted by: simpleman 2
from Florida
Problems with using all the features. Requires 2.4 internet hookup we are 5.0 so have to get our internet provider involved. We have not been able to use Air Fryer or Frozen features because of the WiFi hookup problem.
Features
3
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Tierra@GEAppliances, GE Appliances, September 28, 2023
Hello there,
Thanks so much for taking the time to connect. We're so very sorry to hear you're not able to use all of the features yet due to internet issues. Your comments are extremely important and will be considered by our product design team. We sincerely hope that it all works out with your internet provider. Please keep us posted!
Have a wonderful day. - Tierra@GEAppliances
Thanks so much for taking the time to connect. We're so very sorry to hear you're not able to use all of the features yet due to internet issues. Your comments are extremely important and will be considered by our product design team. We sincerely hope that it all works out with your internet provider. Please keep us posted!
Have a wonderful day. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful unit
on September 28, 2023
Posted by: KSears
from Oregon
I received my reign yesterday and I am in love with it. The blue LED features are outstanding. The range top Heats up extremely fast, and so far appears to cook evenly. I used the conventional Bay class night to do some barbecued oven chicken and it was amazing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 29, 2023
Hi,
Thanks for choosing GE Profile! It's a pleasure having you with us and we're glad you're enjoying the range. This model looks amazing in your kitchen, and we appreciate you sharing this photo.
All the best!
-Sylvia@GEAppliances
Thanks for choosing GE Profile! It's a pleasure having you with us and we're glad you're enjoying the range. This model looks amazing in your kitchen, and we appreciate you sharing this photo.
All the best!
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Highly recommend
on September 27, 2023
Posted by: 55MJ
from Richmond, Virginia
Beautiful design. Easy to use. Easy to maintain. Enjoying the added features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Stove top crapped out with only 3 uses , really ??
on September 26, 2023
Posted by: RENJ
Worked for about three uses then burners went out . Not impressed
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 27, 2023
Good morning,
We appreciate you taking the time to provide a review on your new GE Profile Series electric slide-in range. We are truly sorry to hear that the stove top is no longer working within 3 uses. This is certainly not normal operation, nor the quality that we expect. We're happy to provide some guidance.
If you haven't already, we recommend resetting the appliance by either unplugging it for 2-3 minutes, or by resetting the circuit breaker. If this does not resolve the issue, we recommend taking advantage of the manufacturers warranty, and schedule a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review! -Devin@GEAppliances
We appreciate you taking the time to provide a review on your new GE Profile Series electric slide-in range. We are truly sorry to hear that the stove top is no longer working within 3 uses. This is certainly not normal operation, nor the quality that we expect. We're happy to provide some guidance.
If you haven't already, we recommend resetting the appliance by either unplugging it for 2-3 minutes, or by resetting the circuit breaker. If this does not resolve the issue, we recommend taking advantage of the manufacturers warranty, and schedule a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features /
on September 26, 2023
Posted by: Margie Novoa
from Miami, FL
Excellent appliance & Fast cooking. Matches perfect with GE Microwave. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Beware
on September 26, 2023
Posted by: John H B
from Cochecton, New York
Would never have bought this range because of the following. First, you can not use aluminum foil broiler pans because the oven will shut off do to the broiler overheating. Never had an issue with prior ranges. The GE service rep said that this is normal and should only use non-shinny broiler pans. Second the steam cleaning feature is worthless. It does NOT clean the oven. You have to use elbow grease to get it clean. Again, beware of this range, I would not recommend it.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 27, 2023
Hello there,
Thanks so much for taking the time to share how things are going with your range, though we're very sorry to hear you're not fully pleased with the unit. Your feedback is greatly appreciated and will be considered by our product design team.
When it comes to the steam clean, spillage of marinades, fruit juices, tomato sauces and basting liquids containing acids may cause discoloration and should be wiped up immediately. Let hot surfaces cool off, then clean and rinse.
Your satisfaction is our top priority and by sharing your experience, it helps us to better understand how to serve your appliance needs. Thank you again. Best wishes. - Tierra@GEAppliances
Thanks so much for taking the time to share how things are going with your range, though we're very sorry to hear you're not fully pleased with the unit. Your feedback is greatly appreciated and will be considered by our product design team.
When it comes to the steam clean, spillage of marinades, fruit juices, tomato sauces and basting liquids containing acids may cause discoloration and should be wiped up immediately. Let hot surfaces cool off, then clean and rinse.
Your satisfaction is our top priority and by sharing your experience, it helps us to better understand how to serve your appliance needs. Thank you again. Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com