Customer reviews from geappliances.com
GE Profile - 30 in. Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.5
(1,444 Reviews)
Rating breakdown 1,444 reviews
5 Stars
1,054
4 Stars
232
3 Stars
67
2 Stars
32
1 Star
59
90%of customers recommend this product.
(
1,053 out of
1,173)
Customer Reviews for GE Profile - 30 in. Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
5
Good Stove
on October 16, 2023
Posted by: kitchen1497
from Ohio
We have not used it much as of yet, but seems to work well so far.
Written by a customer while visiting geappliances.com
Customer Rating
1
not happy
on October 14, 2023
Posted by: shell2023
from FLORIDA
For the amount of money spent and i wasnt told that it doesnt come with an airfryer basket! not happy
No, I would not recommend this to a friend.
Response from geappliances.comBy Charlie@GEAppliances, October 16, 2023
Hello,
Thank you for taking the time to provide feedback on your range oven. We are sorry to know that you were expecting an air fry tray with the range oven.
We recommend using a dark surface, solid baking pan with low rimmed sides, such as a sheet pan, is recommended for use with Air Fry. The darker pan surface promotes better browning and crisping. You can purchase it anywhere from online/retail store.
We recommend reaching out to our parts department directly by calling 1-877-959-8688. We are confident that our parts team will be able to assist you
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
Thank you for taking the time to provide feedback on your range oven. We are sorry to know that you were expecting an air fry tray with the range oven.
We recommend using a dark surface, solid baking pan with low rimmed sides, such as a sheet pan, is recommended for use with Air Fry. The darker pan surface promotes better browning and crisping. You can purchase it anywhere from online/retail store.
We recommend reaching out to our parts department directly by calling 1-877-959-8688. We are confident that our parts team will be able to assist you
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Greatest Range
on October 10, 2023
Posted by: 21st century range
from Longboat Key, Florida
I love this range. It is technologically advanced, beautiful looking, and so easy to use. It was worth every Penny!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great functionality and works exactly like it shou
on October 8, 2023
Posted by: Constantlyrosey
from Kiawah island
I bought this range as a replacement for a competitive product that I had purchased 3 years ago that failed. A friend familiar with the GE products recommended that I look into the Profile series for my replacement. Now that I have it I am wondering why I didn’t buy this one in the first place. Great functionality and works exactly like it should.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Smart stove
on October 8, 2023
Posted by: AlexisT
from Florida
I love my new stove and so does the kids, lol. It’s so easy to use. No complaints at all
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
love the air fry
on October 7, 2023
Posted by: Doug 2023
from minneapolis, mn
we love this range because it's easy to use- works great -and looks great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Do not recommend
on October 5, 2023
Posted by: Monserrth
from El Paso tx
I am disappointed on this appliance
Phone app takes forever to connect to appliance and I have a great internet service
Also only one burner heats up quick so good luck if you have to cook several dishes
Because they other burners will take forever
The worst disappointed is the connection the app is horrible
It has features that you can’t even use
You buy the appliance expecting the features to work and they do not
I am big fan of GE appliances but this one did not meet my expectations.
Phone app takes forever to connect to appliance and I have a great internet service
Also only one burner heats up quick so good luck if you have to cook several dishes
Because they other burners will take forever
The worst disappointed is the connection the app is horrible
It has features that you can’t even use
You buy the appliance expecting the features to work and they do not
I am big fan of GE appliances but this one did not meet my expectations.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
4
Value
2
Response from geappliances.comBy Charlie@GEAppliances, Charlie@GEAppliances, October 5, 2023
Hello,
Thank you for taking the time to provide feedback on your range oven. We're sorry to hear that your issues connecting it with the WiFi and burners not heating up.
If your burners are not heating properly we recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19175
To connect the range oven with WiFi we recommend referring to the link below for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23936&_ga=2.57137706.1852926410.1696252001-302677575.1657120421
For further assistance please contact GE Appliances Connected Home Support Line at 1-800-220-6899.
Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEAppliances
Thank you for taking the time to provide feedback on your range oven. We're sorry to hear that your issues connecting it with the WiFi and burners not heating up.
If your burners are not heating properly we recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19175
To connect the range oven with WiFi we recommend referring to the link below for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23936&_ga=2.57137706.1852926410.1696252001-302677575.1657120421
For further assistance please contact GE Appliances Connected Home Support Line at 1-800-220-6899.
Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Not working correctly always showing hot.
on October 4, 2023
Posted by: Anonymous
I have a brand new stove that’s already defective. I’ve got a call in for it to be repaired and they’re coming next week but it’s awful that it’s brand new and already has an issue.
Response from geappliances.comBy Tierra@GEAppliances, Tierra@GEAppliances, October 4, 2023
Hello,
Thanks so much for connecting. We're so very sorry to hear that your new range is defective. This is certainly not the experience we want for you! However, we're so glad a service appointment was scheduled. We're confident that the issue will be resolved and we'll have the unit working in no time! Your comments are extremely important to us and will be considered by our product design team.
Best regards. - Tierra@GEAppliances
Thanks so much for connecting. We're so very sorry to hear that your new range is defective. This is certainly not the experience we want for you! However, we're so glad a service appointment was scheduled. We're confident that the issue will be resolved and we'll have the unit working in no time! Your comments are extremely important to us and will be considered by our product design team.
Best regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com