Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.5
(1,387 Reviews)
Rating breakdown 1,387 reviews
5 Stars
1,022
4 Stars
221
3 Stars
63
2 Stars
31
1 Star
50
90%of customers recommend this product.
(
1,030 out of
1,140)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
5
Great and Beautiful Stainless Steel Electric Range
on October 16, 2023
Posted by: CookingMadeEasy
from Rice Lake, WI
Fabulous! I like the glass top cooking surface. I have used gas cooking surfaces in the past, but prefer the smooth minimalist appearance of a clean glass top and is near to the speed of gas heat. The glass top is easy to clean, I also like the oven. The only item I would have wanted in the oven is a totally no preheating option, this oven preheating is limited to only air frying. I will not be using the WiFi option, I have way too many user names and passwords as it remains. I put a stainless steel panel on the wall behind the range that goes up to the range hood, it looks great that way!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
It would be perfect except for one big thing.
on January 3, 2024
Posted by: Powerlinefixer
Great stove except for one thing. The largest burner (front right) does not heat evenly at all. The center element of the front right burner is MUCH hotter than the other two elements. It causes the food in the middle of the pan to burn, and it has warped our expensive MadeIn cookware.
We called GE and they sent out a technician. The tech said that's all these ranges are and replacing the element wouldn't help.
If the large triple element burner had even heat, I would give a five star rating. It would be a near perfect appliance. The oven is awesome. The touch controls are great and easy to clean. It has silent operation because it's not induction.
Response from geappliances.comBy Adrian, GE_Appliances, January 16, 2024
Greetings! Thank you for taking the time to leave us a review. We are so sorry to hear that this range hasn't fully lived up to your expectations due to the heating of the right front burner becoming too hot. This is definitely not the consumer experience that we strive for with this range. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this along to our product team to review.
We are honored that you chose GE Appliances for your home, and we hope you enjoy your beautiful new range for many years to come. Happy cooking! - Adrian@GEAppliances
We are honored that you chose GE Appliances for your home, and we hope you enjoy your beautiful new range for many years to come. Happy cooking! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Best Upgrade
on January 27, 2024
Posted by: Teddys Cafe
from Basalt Colorado
Have had the range for a week now and really enjoy it! Had an older model that was I. The house when I moved in, expect it was 15yrs+ in age. I can tell the difference in the cook top...seems quicker and more even! A huge lasagna was the 1st dish baked in the oven and it cooked evenly and my guests raved over it! Next, I used "air fry" function for hot wings...can't wait for Super Bowl! Am ready to try some baking of banana bread, am sure it will be the best ever!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Quality of GE Profile Range has gone down
on February 10, 2024
Posted by: UHHO
from Endwell, New York
Profile Range quality has gone down; range racks no longer coated and no slide out rack. Display is hard to read as it is dot matrix.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, February 14, 2024
We appreciate you taking the time to leave us a review on your new range. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the quality along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not excited but it works
on March 2, 2024
Posted by: mlc1z
from Florida
Not impressed with air fryer. The standalone models do better. Oven racks tarnished within month of purchase. Have to use control lock to avoid accidentally turning on burners. Steam clean is useless.
Burners heat up quickly as does oven preheat. Stove top cleans easily. Oven heats evenly.
Burners heat up quickly as does oven preheat. Stove top cleans easily. Oven heats evenly.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Devin, GE_Appliances, March 4, 2024
We are happy to hear that you are happy with how quickly the burners and oven preheat, how easy the stovetop is to clean, and that the oven heats evenly.
We appreciate hearing the pros and cons you have when it comes to your appliance, and we hope that the Air Fry feature grows on you over time. If you should ever have any concerns regarding the function or how to properly care for your appliance, you can access the Use & Care manual on our website at the link below:
https://products-salsify.geappliances.com/image/upload/s--9k76C2ny--/ebc8aa0bbe545c2c7d4c36933d1081eed9ef3d98.pdf?_ga=2.238293829.473764053.1709563193-1100713441.1674245189&_gl=1*3zfsf0*_ga*MTEwMDcxMzQ0MS4xNjc0MjQ1MTg5*_ga_1JLE3BZ79Y*MTcwOTU3NjYwOS45MjguMC4xNzA5NTc2NjExLjAuMC4w
It is important that you follow the recommendations for oven rack maintenance and lubrication outlined in the owner's manual. Use vegetable oil only for rack lubrication. Make sure to avoid the use of peanut oil as well as walnut oil, as they can leave a grainy red/rust look on the racks and cavity ribs. For other information on caring for your oven racks, please refer to page 22 of the owner's manual at the link above.
We appreciate hearing the pros and cons you have when it comes to your appliance, and we hope that the Air Fry feature grows on you over time. If you should ever have any concerns regarding the function or how to properly care for your appliance, you can access the Use & Care manual on our website at the link below:
https://products-salsify.geappliances.com/image/upload/s--9k76C2ny--/ebc8aa0bbe545c2c7d4c36933d1081eed9ef3d98.pdf?_ga=2.238293829.473764053.1709563193-1100713441.1674245189&_gl=1*3zfsf0*_ga*MTEwMDcxMzQ0MS4xNjc0MjQ1MTg5*_ga_1JLE3BZ79Y*MTcwOTU3NjYwOS45MjguMC4xNzA5NTc2NjExLjAuMC4w
It is important that you follow the recommendations for oven rack maintenance and lubrication outlined in the owner's manual. Use vegetable oil only for rack lubrication. Make sure to avoid the use of peanut oil as well as walnut oil, as they can leave a grainy red/rust look on the racks and cavity ribs. For other information on caring for your oven racks, please refer to page 22 of the owner's manual at the link above.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good performer with one major flaw
on June 22, 2024
Posted by: PunkyW
from RI
I would love to love this range. It cooks well and has the burner layout I was looking for. Unfortunately, the burner controls are way too sensitive and can easily be turned on accidentally. Boiling water splashed out of a pot and turned the burner off in one instance. In another, spraying stovetop cleaner on the control panel turned a burner on. I now lock the stovetop as soon as I am done using it.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, June 24, 2024
We appreciate you taking a moment to connect and share your review. We are going to pass along your comments about the control panel over to our product team to review. That way we can look for improvements we can implement going forward. Thanks again for letting us know.
Written by a customer while visiting geappliances.com
Customer Rating
1
POOR
on July 23, 2024
Posted by: JHUTCHISON
from HYSHAM, MT
WE ONLY HAD IT HOOKED UP FOR 90 DAYS AND IT WENT BAD. CAME HOME FROM WORK AND WENT TO START DINNER AND IT WOULD ACT LIKE IT GOING TO TURN ON THEN IT WOULD SHUT OF. THE OVERN LIGHT STARTED FLICKERING WHEN YOU WOULD OPEN THE DOOR. NO IMPRESSED WITH THIS MODEL
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, July 25, 2024
We expect long and reliable lives from our appliances, and it’s unanticipated to hear that your range stopped working so suddenly. We want to help. We suggest checking out the articles below for some things you can try on your own.
Surface burners working but oven not working:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16242
Surface burners not working:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19175
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Surface burners working but oven not working:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16242
Surface burners not working:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19175
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Choice for Upgraded Range
on August 4, 2024
Posted by: LD918
from GA
The range is so much better than our previous model. The stove elements heat quickly and are easily controlled with the digital touch sensors. We were concerned at first that our grandchildren could accidentally turn these on while playing in the kitchen; however, the two-step process prevents that from happening. We appreciate the number of cooking elements and the versatility of the size options on the multiple eyes. The stove preheats quickly and cooks evenly. The three racks allow for a variety of items to be cooked or heated at the same time. Even the storage drawer is an improvement with the soft-close feature. Overall, we have been very pleased with the range.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, August 19, 2024
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your range.
Written by a customer while visiting geappliances.com