Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.6
(1,277 Reviews)
Rating breakdown 1,277 reviews
5 Stars
950
4 Stars
198
3 Stars
58
2 Stars
27
1 Star
44
90%of customers recommend this product.
(
962 out of
1,064)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
3
Not excited but it works
on March 2, 2024
Posted by: mlc1z
from Florida
Not impressed with air fryer. The standalone models do better. Oven racks tarnished within month of purchase. Have to use control lock to avoid accidentally turning on burners. Steam clean is useless.
Burners heat up quickly as does oven preheat. Stove top cleans easily. Oven heats evenly.
Burners heat up quickly as does oven preheat. Stove top cleans easily. Oven heats evenly.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Devin, GE_Appliances, March 4, 2024
We are happy to hear that you are happy with how quickly the burners and oven preheat, how easy the stovetop is to clean, and that the oven heats evenly.
We appreciate hearing the pros and cons you have when it comes to your appliance, and we hope that the Air Fry feature grows on you over time. If you should ever have any concerns regarding the function or how to properly care for your appliance, you can access the Use & Care manual on our website at the link below:
https://products-salsify.geappliances.com/image/upload/s--9k76C2ny--/ebc8aa0bbe545c2c7d4c36933d1081eed9ef3d98.pdf?_ga=2.238293829.473764053.1709563193-1100713441.1674245189&_gl=1*3zfsf0*_ga*MTEwMDcxMzQ0MS4xNjc0MjQ1MTg5*_ga_1JLE3BZ79Y*MTcwOTU3NjYwOS45MjguMC4xNzA5NTc2NjExLjAuMC4w
It is important that you follow the recommendations for oven rack maintenance and lubrication outlined in the owner's manual. Use vegetable oil only for rack lubrication. Make sure to avoid the use of peanut oil as well as walnut oil, as they can leave a grainy red/rust look on the racks and cavity ribs. For other information on caring for your oven racks, please refer to page 22 of the owner's manual at the link above.
We appreciate hearing the pros and cons you have when it comes to your appliance, and we hope that the Air Fry feature grows on you over time. If you should ever have any concerns regarding the function or how to properly care for your appliance, you can access the Use & Care manual on our website at the link below:
https://products-salsify.geappliances.com/image/upload/s--9k76C2ny--/ebc8aa0bbe545c2c7d4c36933d1081eed9ef3d98.pdf?_ga=2.238293829.473764053.1709563193-1100713441.1674245189&_gl=1*3zfsf0*_ga*MTEwMDcxMzQ0MS4xNjc0MjQ1MTg5*_ga_1JLE3BZ79Y*MTcwOTU3NjYwOS45MjguMC4xNzA5NTc2NjExLjAuMC4w
It is important that you follow the recommendations for oven rack maintenance and lubrication outlined in the owner's manual. Use vegetable oil only for rack lubrication. Make sure to avoid the use of peanut oil as well as walnut oil, as they can leave a grainy red/rust look on the racks and cavity ribs. For other information on caring for your oven racks, please refer to page 22 of the owner's manual at the link above.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good performer with one major flaw
on June 22, 2024
Posted by: PunkyW
from RI
I would love to love this range. It cooks well and has the burner layout I was looking for. Unfortunately, the burner controls are way too sensitive and can easily be turned on accidentally. Boiling water splashed out of a pot and turned the burner off in one instance. In another, spraying stovetop cleaner on the control panel turned a burner on. I now lock the stovetop as soon as I am done using it.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, June 24, 2024
We appreciate you taking a moment to connect and share your review. We are going to pass along your comments about the control panel over to our product team to review. That way we can look for improvements we can implement going forward. Thanks again for letting us know.
Written by a customer while visiting geappliances.com
Customer Rating
1
POOR
on July 23, 2024
Posted by: JHUTCHISON
from HYSHAM, MT
WE ONLY HAD IT HOOKED UP FOR 90 DAYS AND IT WENT BAD. CAME HOME FROM WORK AND WENT TO START DINNER AND IT WOULD ACT LIKE IT GOING TO TURN ON THEN IT WOULD SHUT OF. THE OVERN LIGHT STARTED FLICKERING WHEN YOU WOULD OPEN THE DOOR. NO IMPRESSED WITH THIS MODEL
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, July 25, 2024
We expect long and reliable lives from our appliances, and it’s unanticipated to hear that your range stopped working so suddenly. We want to help. We suggest checking out the articles below for some things you can try on your own.
Surface burners working but oven not working:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16242
Surface burners not working:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19175
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Surface burners working but oven not working:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16242
Surface burners not working:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19175
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Choice for Upgraded Range
on August 4, 2024
Posted by: LD918
from GA
The range is so much better than our previous model. The stove elements heat quickly and are easily controlled with the digital touch sensors. We were concerned at first that our grandchildren could accidentally turn these on while playing in the kitchen; however, the two-step process prevents that from happening. We appreciate the number of cooking elements and the versatility of the size options on the multiple eyes. The stove preheats quickly and cooks evenly. The three racks allow for a variety of items to be cooked or heated at the same time. Even the storage drawer is an improvement with the soft-close feature. Overall, we have been very pleased with the range.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, August 19, 2024
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your range.
Written by a customer while visiting geappliances.com
Customer Rating
1
POOR DESIGN - must pay svc call to clean
on January 15, 2025
Posted by: SkiBelle
..If you regularly use your stove, at some point you will have a spill over to clean up... There is an opening all across the back of this with an open vent and a crevice that spillovers will seep into. If something spills into the vent (which is most likely to happen at some point) you have to pay for a service call to have a professional clean it. If you don't really use your oven much and want a really nice looking one, this one looks great, but for functionality, I don't recommend this at all.
~ and no I haven't spilled anything yet~ and hopefully not ever. Its brand new so I'm thinking about exchanging it.
~ and no I haven't spilled anything yet~ and hopefully not ever. Its brand new so I'm thinking about exchanging it.
Response from geappliances.comBy Adrian, GE_Appliances, January 23, 2025
We have provided some cleaning the interior of your oven on page 22 of the Owner's Manual at the link below. We are confident that this range will serve you well for many years to come. If any assistance is ever needed with this range, we're always happy to help.
https://products-salsify.geappliances.com/image/upload/s--NUBTRpAT--/xylbh8mtk9dtzlzqbc62.pdf?_ga=2.222966939.1071644856.1737388151-507723860.1707936747
https://products-salsify.geappliances.com/image/upload/s--NUBTRpAT--/xylbh8mtk9dtzlzqbc62.pdf?_ga=2.222966939.1071644856.1737388151-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
5
Electric Front Control Range
on May 20, 2020
Posted by: Anonymous
from Ft. Myers Florida
I've only had it about 6 hours.. I have cooked an egg which was fine. I'm excited to learn about the air fry thing! The oven heated up fast! And I love that there is no back neck to it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Range Ever
on June 18, 2020
Posted by: TurboCohen
from Wintergreen Resort, VA
Temp control is precise and overall quality is top notch.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great, heats fast, app is awesome
on June 19, 2020
Posted by: PaulyM
from Denver, CO
Absolutely love this oven, heats up fast and looks amazing, the app is actually useful and its easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com