Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black stainless steel
Average customer rating
4.6
(1,305 Reviews)
Rating breakdown 1,305 reviews
5 Stars
967
4 Stars
206
3 Stars
60
2 Stars
27
1 Star
45
90%of customers recommend this product.
(
978 out of
1,081)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black stainless steel
Customer Rating
2
Love the temperature probe for the oven
on August 14, 2023
Posted by: PNWAmelia
from Eugene
A bit leery to give more stars than 2. Just got the stove 2 days ago. I did notice some pitting in the glass cooktop. Just in a few spots. Used it yesterday for the first time and the burner is already scratched and you can see a circle where the pot was. I used the cleaner and a glass cooktop scrubber. It is not burned on food. I liked the way the burners performed but had an older model and the glass cooktop is still perfect. Tried to add pics but was not able to.
Features
5
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 15, 2023
Hi,
We're glad you're enjoying the oven's temperature probe. Seeing scratches or marks on the range's cooktop can be concerning, and we want to help with that. You can find tips on cleaning these blemishes in the following article:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Thanks for leaving a review and please call us at 1-800-626-2005 with any questions. We're always happy to help.
-Sylvia@GEA
We're glad you're enjoying the oven's temperature probe. Seeing scratches or marks on the range's cooktop can be concerning, and we want to help with that. You can find tips on cleaning these blemishes in the following article:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Thanks for leaving a review and please call us at 1-800-626-2005 with any questions. We're always happy to help.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on October 20, 2024
Posted by: Bambi19
I had a GE convection oven for 20+ years and it was a great oven. So when getting a new oven, I decided to stick with GE. But this oven is not the same quality. Very disappointed. Although it has great features, there is no self clean, only steam clean. Steam clean does not work as well as self clean. If you get any baked on grease it does not come off. So you have to manually clean the oven and racks. My oven wasn't that dirty either. I had only used oven itself maybe a dozen times. So this feature needs to be used immediately after you notice any residue inside the oven, once it's baked on its will not come off with steam clean because the temp is not high like in self clean to burn it off. This could be stated in manual to use it frequently or as soon as you notice any residue for best results. My old GE convection with class cooktop had self clean and it cleaned it perfectly every time. I do not understand why GE would make an oven at this level with no self clean.
Response from geappliances.comBy Jonathon, GE_Appliances, October 22, 2024
We are going to pass your comments about the steam cleaning over to our product team to review. We're always looking for ways we can improve our appliances. Thank you again for sharing.
Written by a customer while visiting geappliances.com
Customer Rating
4
Top Marred After First Use!
on October 21, 2023
Posted by: CoachDoc
from Hancock MD
We finally had our remodeled kitchen to the point on being able to use the new oven/stove. After making dinner, it was noticed that the two eyes used were marred from the cookware! I did not slide these pots around other than the slight movement that likely occurred when stirring the food within. The other pot didn’t even get stirred or moved as it was simply boiled water for pasta. Very disappointed that this occurred the very first time it was used. Very frustrating to have a brand new beautiful kitchen and this top end range to now have it look like this after one use.
Plan to use the oven tonight, so hoping that works well.
Plan to use the oven tonight, so hoping that works well.
I would recommend this to a friend!
Features
5
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks great. Impossible to keep clean!
on March 8, 2021
Posted by: Tree75
from Fleming Island FL.
I love the features and functionality of this stove. But it is the worst appliance I have ever owned when it comes to keeping it looking clean. Everything is a glossy reflective surface. Every fingerprint or sneeze particle shows up on this stove, and then smears when you clean it. I wouldt recommend it.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
4
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, March 16, 2021
Thank you for sharing your experience with this range! This is an excellent model and we're glad you are enjoying the features. We understand your concern about the cleanliness and are happy to help.
We have some excellent tips and suggestions for keeping the glasstop clean here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
We also have some recommendations for the stainless steel portion as well: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
We hope this helps. Keep in touch!
We have some excellent tips and suggestions for keeping the glasstop clean here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
We also have some recommendations for the stainless steel portion as well: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
We hope this helps. Keep in touch!
Written by a customer while visiting geappliances.com
Customer Rating
1
Run away range
on March 4, 2023
Posted by: worried about burn
from Colorado
The burners like to turn them selves on and then eh control pad is not responsive, so we have to unplug the unit to get it to turn off.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 7, 2023
Hello- We appreciate you taking the time to send us your review and being a valued GEA customer. We are sorry that your electric range unit hasnt been working properly for you. We can understand how frustratng that can be. We would suggest if you are still having concerns to give our service line a call and having a technician come out to diagnose the issue. We will list the number below for you. We are confident they will be able to get your unit working properly for you so that you may enjoy using it for many years! We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality.
on September 23, 2024
Posted by: Broncman
from Florida
Controls randomly come on without touching. We have to lock out to make sure that burners don’t start on their own.
We’ve had this range for only three years and now the large burner does not work at all
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, September 24, 2024
We're sorry to hear that your burner stopped working. We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
TERRIBLE DESIGN
on December 19, 2024
Posted by: Nani D
from Levelland TX
The range cooks just fine BUT the design is terrible. I'm 5 ft tall. The controls are on the top of the oven & I apparently lean over them. As I cook, I'm constantly turning burners and the oven off & on or the temp up & down. If you are short I DO NOT recommend this range. I've messed up an entire dinner by accidentally turning the oven off. There is a control lock but when it's engaged everything turns off. Also, the back burner has already quit working after 3 weeks.
Features
1
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, January 7, 2025
We appreciate your purchase and understand how upsetting it can be when a new appliance doesn't meet your expectations. It is great to hear your oven is cooking well and we hope the more you use it the easier it will be for you. If there is an issue with your back burner, please take advantage of your warranty and reach out to Bodewell Service if you haven't already. They can be reached by calling 1-833-426-3393.
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Range
on October 10, 2020
Posted by: Redhead Friend
from Rowlett, TX
Great name brand. Slide in feature not for me. I kept hitting the buttons on the front with my stomach while cooking. Trading in for a freestanding, controls in the back.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
2
Written by a customer while visiting geappliances.com