Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black stainless steel
Average customer rating
4.5
(1,287 Reviews)
Rating breakdown 1,287 reviews
5 Stars
953
4 Stars
202
3 Stars
60
2 Stars
27
1 Star
45
90%of customers recommend this product.
(
967 out of
1,070)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black stainless steel
Customer Rating
5
Nice touchscreen
on December 28, 2024
Posted by: Scootercm
We love this range! We love all the features especially the touch screen controls
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on February 9, 2025
Posted by: C7Lee
from Florida
The range looks very nice, but it’s the worst GE product I’ve ever owned. The control panel turns itself on and is difficult to turn off. The oven has so many hot spots that I have to turn everything around at least once during baking.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, February 11, 2025
We're sorry to hear you're not entirely satisfied with this range model. For the issue you're experiencing with the oven, we recommend reviewing the troubleshooting tips on page 27 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--NUBTRpAT--/xylbh8mtk9dtzlzqbc62.pdf) in the "My new oven doesn't cook like my old one. Is something wrong with the temperature settings?" section. If the control board is still turning on by itself, we recommend reaching out to our service team for further assistance. You can call to schedule an appointment at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great controls
on March 15, 2025
Posted by: Linda437
Love my new stove have only used it a few times
I find I need to keep controls locked as they can turn on easily
It is very modern design which I like very much
I find I need to keep controls locked as they can turn on easily
It is very modern design which I like very much
WISH AN INSTRUCTION BOOK CAME WITH IT
I am going to go line and see if I can find one
So I can use the airfryer
I am going to go line and see if I can find one
So I can use the airfryer
Written by a customer while visiting geappliances.com
Customer Rating
1
Potential safety concern with touch pad controller
on March 29, 2025
Posted by: Kkay2
from Tampa, FL
I bought this 3 months ago and cannot clean what looks like burn marks under the touch pad controller. I cannot get under the touch pad to clean it so I wonder if this is a controller hot spot since we use this burner the most. After reading about the sparking that occurred on another customer’s review, I am looking at returning the stove as soon as possible. I don’t want that to happen and worry that we have a potential safety issue for my family.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, April 1, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
ALL THE EXTRAS
on April 16, 2025
Posted by: SUEVB
from TEXAS
IT'S EXACTLY WHAT WE ORDERED. LOOKS BEAUTIFUL IN THE KITCHEN AND CAN'T WAIT TO LEARN TO USE EVERY AWESOME FEATURE. NO MORE EXTRA APPLIANCES ON THE COUNTERTOP!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Features
on April 16, 2025
Posted by: Debmm
Steam cleaning is ok but it needs more than one time to remove small bits of baking/roasting residue. I was disappointed with this feature. Installers were great. Burners are great. Capacity and use of controls are also great. It’s the steam cleaning feature which isn’t great
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this stove!
on April 21, 2025
Posted by: BSamp
from Panama City, FL
Love the many features of this stove, including the control lock function. Controls are easy to access and very responsive.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Krystal GE_Appliances, April 22, 2025
It's fantastic to see that you love your new range. This model has a ton of great features, we recommend downloading the SMARTHQ app if you have not already. This will enable even more features to make cooking easier and more enjoyable. Thank you for choosing GE Appliances for your kitchen.
Written by a customer while visiting geappliances.com
Customer Rating
1
Safety issue
on April 22, 2025
Posted by: BonnieWV
The TouchPad is way too sensitive. And it cannot be locked when the oven is on. If you happen to brush the controls, and you have a potholder you just used on the top, you could start a fire!
And why won't my dog even be in the same room when the unit is on? Dogs know things ...
And why won't my dog even be in the same room when the unit is on? Dogs know things ...
Response from geappliances.comBy Adrian, GE_Appliances, April 24, 2025
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the control panel along to our product team to review.
Written by a customer while visiting geappliances.com