Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.5
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,012
4 Stars
218
3 Stars
62
2 Stars
31
1 Star
49
90%of customers recommend this product.
(
1,019 out of
1,128)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
4
Adjusting to Control Panel in Front
on August 16, 2023
Posted by: TrudiCB
from Council Bluffs, IA
Have only had for a month so have not been able to use all of the functions. Discovered that in order to air fry, have to connect to WiFi, not sure why. I love the appearance. I liked the controls being in front in the store but now having second thoughts. Still waiting for the store to return with a piece to fill the gap between the appliance and the wall. The ability to lock the controls is good as we are constantly bumping the control panel. My one change would be to let me lock the controls while in use. When baking in oven and using stove top as well, tend to bump the controls. If lock controls, everything shuts off.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Workmanship and Quality Control
on September 18, 2023
Posted by: KathyH1949
Poor workmanship. The display panel is improperly installed and shows light in the upper left-hand corner. Also makes me wonder what else is improperly installed. Clearly a manufacturing defect. How this unit passed QC checks is questionable. Have contacted the dealer about this defect. Will update rating pending resolution of this issue.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 19, 2023
Hi,
We appreciate you leaving a review for this range. We're sorry to hear this model arrived with its display panel installed improperly. Having this happen is unexpected and we're glad you've contacted the dealer about this model. Thank you for time and please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
We appreciate you leaving a review for this range. We're sorry to hear this model arrived with its display panel installed improperly. Having this happen is unexpected and we're glad you've contacted the dealer about this model. Thank you for time and please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Stove top crapped out with only 3 uses , really ??
on September 26, 2023
Posted by: RENJ
Worked for about three uses then burners went out . Not impressed
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 27, 2023
Good morning,
We appreciate you taking the time to provide a review on your new GE Profile Series electric slide-in range. We are truly sorry to hear that the stove top is no longer working within 3 uses. This is certainly not normal operation, nor the quality that we expect. We're happy to provide some guidance.
If you haven't already, we recommend resetting the appliance by either unplugging it for 2-3 minutes, or by resetting the circuit breaker. If this does not resolve the issue, we recommend taking advantage of the manufacturers warranty, and schedule a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review! -Devin@GEAppliances
We appreciate you taking the time to provide a review on your new GE Profile Series electric slide-in range. We are truly sorry to hear that the stove top is no longer working within 3 uses. This is certainly not normal operation, nor the quality that we expect. We're happy to provide some guidance.
If you haven't already, we recommend resetting the appliance by either unplugging it for 2-3 minutes, or by resetting the circuit breaker. If this does not resolve the issue, we recommend taking advantage of the manufacturers warranty, and schedule a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful unit
on September 28, 2023
Posted by: KSears
from Oregon
I received my reign yesterday and I am in love with it. The blue LED features are outstanding. The range top Heats up extremely fast, and so far appears to cook evenly. I used the conventional Bay class night to do some barbecued oven chicken and it was amazing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 29, 2023
Hi,
Thanks for choosing GE Profile! It's a pleasure having you with us and we're glad you're enjoying the range. This model looks amazing in your kitchen, and we appreciate you sharing this photo.
All the best!
-Sylvia@GEAppliances
Thanks for choosing GE Profile! It's a pleasure having you with us and we're glad you're enjoying the range. This model looks amazing in your kitchen, and we appreciate you sharing this photo.
All the best!
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
0 stars
on October 23, 2023
Posted by: KRod123
from Arkansas
If I could give this range 0 stars I would. Our range is 13 months old and we are currently going 15 weeks without a range or oven. We have had 3 repairmen look at it and not be able to fix it yet. This is the repair company that GE sent us to. The first one was still under the manufacturer's warranty. It's a good thing we got the extended warranty or we would be out more money but maybe we would have a range faster.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, October 24, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your range oven is not functional.
Know that an agent will be reaching out by email to provide a better service to you. Please feel free to keep an eye out for that and get back to us when you can. Your concerns are deeply appreciated.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your range oven is not functional.
Know that an agent will be reaching out by email to provide a better service to you. Please feel free to keep an eye out for that and get back to us when you can. Your concerns are deeply appreciated.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Safety First
on November 2, 2023
Posted by: JAK23
from NJ
Bought this GE Profile Elecric range to replace existing one. It gives me a wider cooking space and looks very stylish. The front controls are at an angle and are easy to read and understand. Plus, you can lock controls so children can't accidentally turn on. Extra lower drawer storage is great for cookie trays and muffin cookware. An overall win.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on November 12, 2023
Posted by: Dixiemoon
Touch pad doesn’t work properly. Some numbers and other buttons do not respond.
Response from geappliances.comBy Adrian, GE_Appliances, November 14, 2023
Oh no! We are so sorry to hear that your control touch pad is not operating as designed. This is not normal operation, and we recommend scheduling service with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get your range back up and running as quickly as possible! - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get your range back up and running as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Best purchase in years
on November 22, 2023
Posted by: Brent47
from North Carolina
Clean lines and easy to wipe down. No knobs to clean around. Been installed since Nov 4th and still learning. So far, absolutely love this stove.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com