Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.5
(1,280 Reviews)
Rating breakdown 1,280 reviews
5 Stars
950
4 Stars
199
3 Stars
59
2 Stars
27
1 Star
45
90%of customers recommend this product.
(
962 out of
1,065)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
3
GE Profile
on May 23, 2023
Posted by: Melanie Vitale
from Maui Hawaii
It does not bake evenly when you put in 2 trays for cookies. I thought a convection oven was supposed to bake evenly. I used the stove top for the first time yesterday and I didn't spill anything on the stove and I went to clean it with your cleaner and it still has marks on it. Very disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, May 24, 2023
Hello,
We're sorry the performance of this oven hasn't met your expectations. Having your foods bake unevenly can ruin a dish and we'd hate for this to continue happening. Please make sure the probe is unplugged and removed from the oven. It's important to make sure the oven controls are properly set as well. You can find instructions on doing this in the Cooking Modes section of your range's Use and Care manual. Here's a link:
https://products-salsify.geappliances.com/image/upload/s--9k76C2ny--/ebc8aa0bbe545c2c7d4c36933d1081eed9ef3d98.pdf?_ga=2.86945112.118487281.1684852186-575474648.1665505672
Thanks for leaving a review. We truly hope this helps.
-Sylvia@GEA
We're sorry the performance of this oven hasn't met your expectations. Having your foods bake unevenly can ruin a dish and we'd hate for this to continue happening. Please make sure the probe is unplugged and removed from the oven. It's important to make sure the oven controls are properly set as well. You can find instructions on doing this in the Cooking Modes section of your range's Use and Care manual. Here's a link:
https://products-salsify.geappliances.com/image/upload/s--9k76C2ny--/ebc8aa0bbe545c2c7d4c36933d1081eed9ef3d98.pdf?_ga=2.86945112.118487281.1684852186-575474648.1665505672
Thanks for leaving a review. We truly hope this helps.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice but hard to clean it
on June 4, 2023
Posted by: Momo08
from Gilbert AZ
I love the look of this range and how fast the burners get. It is just hard to clean off anything without trying to scrub it. I got some glass stovetop safe sponges and it put small circular scratches on it. I'm very upset. I just got this stove and it is only a month old. Other than that there are no issues.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 6, 2023
Hello! Thank you for your valuable feedback. We are ecstatic to hear that you are loving your new range and how fast the burners heat. However, we are saddened to hear that your cooktop is already scratched from cleaning.
We have provided some cleaning instructions for the exterior of this range on page 21 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--9k76C2ny--/ebc8aa0bbe545c2c7d4c36933d1081eed9ef3d98.pdf?_ga=2.164432828.266241008.1685975378-2082806389.1677780257
We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your beautiful new range for many years to come. Happy cooking! - Adrian@GEA
We have provided some cleaning instructions for the exterior of this range on page 21 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--9k76C2ny--/ebc8aa0bbe545c2c7d4c36933d1081eed9ef3d98.pdf?_ga=2.164432828.266241008.1685975378-2082806389.1677780257
We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your beautiful new range for many years to come. Happy cooking! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Module had to be replaced for wifi, module for clo
on June 14, 2023
Posted by: 13tom
from Adam's massachusetts
Had problems from the start now waiting for a new unit
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances, June 14, 2023
Hello - Thank you for taking a moment to connect and share your review. We are really sorry to hear that you had to get a replacement. That is never the experience we want when people choose our appliances.
We're happy that you were able to get a replacement model ordered. We're confident that this one will arrive in great shape and ready to impress. Not that we are expecting anything, but if you do have any questions, feel free to reach out. We are always happy to help.
We hope you have a great week. Thanks again for sharing. - Jonathon@GEA
We're happy that you were able to get a replacement model ordered. We're confident that this one will arrive in great shape and ready to impress. Not that we are expecting anything, but if you do have any questions, feel free to reach out. We are always happy to help.
We hope you have a great week. Thanks again for sharing. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Touch controls are easy but sensitive to accidents
on June 19, 2023
Posted by: Merte
from Fort Washington PA
It is a good quality range with easy to use controls. Oven is very good and does not generate fumes. Cook top probes to scratches so need to keep clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Steam clean for the oven stinks!
on June 30, 2023
Posted by: Komet
I hate the steam clean for the oven. My last ge oven had the self clean feature and I loved it. The steam clean doesn’t really clean. I used it when I had two little flat spots after cooking pizza just to try it out and it did nothing. It was like cleaning a standard oven with no clean feature.
Features
2
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
Great look with fantastic efficiency.
on August 5, 2023
Posted by: Caputadm
from Florida
Absolutely love it. Everything about it is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good.
on August 6, 2023
Posted by: Realtorkat
from Naplea. Florida
So far so good. But hard to keep clean. Constantly spraying the glass.
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the knob free controls. So easy to use.
on August 6, 2023
Posted by: Smap
from Virginia
This a wonderful range, my food comes out perfect baked and cooked.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com