Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.5
(1,406 Reviews)
Rating breakdown 1,406 reviews
5 Stars
1,032
4 Stars
227
3 Stars
63
2 Stars
31
1 Star
53
90%of customers recommend this product.
(
1,038 out of
1,151)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
2
Too touchy
on December 27, 2021
Posted by: Wilddarling
from Port Charlotte fl
I am short 5’1” and full breasted. Buying this range was a mistake for someone my size because every time that I lean or reach for something the sensors react. I’ve mistakenly changed burner sizes turned on and off the oven and turned off and on the burners just standing in front of the stove. Fortunately I am learning to stay aware of the chimes that tell me that something has changed but that’s a scary prospect. The range itself works great but I wish that I hadn’t bought this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
5
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 29, 2021
Hi there,
We can absolutely understand your concerns. We would recommend using the SmartHQ app to control your range from your smartphone. This will prevent accidentally turning on burners when operating the range. We're glad to know the range works well. Have a good one! Mike@GEA
We can absolutely understand your concerns. We would recommend using the SmartHQ app to control your range from your smartphone. This will prevent accidentally turning on burners when operating the range. We're glad to know the range works well. Have a good one! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
You CANNOT clean this oven
on April 29, 2023
Posted by: WearyOfScrubbing
from Wisconsin
I have been using my range for over a year and steam cleaning the oven every couple of months. The only option available is steam cleaning, which does not remove cooked on grease. There is no other automatic option to clean the oven other than on your hands and knees with a sponge and mild cleanser. This is pre-1950 cleaning. And absolutely crazy in the 21st century and for the money paid
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 1, 2023
Hello,
Thank you for taking the time to post this review. We're so sorry to hear that you're not pleased with your range and we appreciate the feedback. The steam clean option is for cleaning light soil from your oven at a lower temperature. The comments you made are extremely important and will be taken into care consideration by our products design team.
Please reach out whenever you need us. Have a great day. - Tierra@GEA
Thank you for taking the time to post this review. We're so sorry to hear that you're not pleased with your range and we appreciate the feedback. The steam clean option is for cleaning light soil from your oven at a lower temperature. The comments you made are extremely important and will be taken into care consideration by our products design team.
Please reach out whenever you need us. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
POOR
on July 23, 2024
Posted by: JHUTCHISON
from HYSHAM, MT
WE ONLY HAD IT HOOKED UP FOR 90 DAYS AND IT WENT BAD. CAME HOME FROM WORK AND WENT TO START DINNER AND IT WOULD ACT LIKE IT GOING TO TURN ON THEN IT WOULD SHUT OF. THE OVERN LIGHT STARTED FLICKERING WHEN YOU WOULD OPEN THE DOOR. NO IMPRESSED WITH THIS MODEL
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, July 25, 2024
We expect long and reliable lives from our appliances, and it’s unanticipated to hear that your range stopped working so suddenly. We want to help. We suggest checking out the articles below for some things you can try on your own.
Surface burners working but oven not working:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16242
Surface burners not working:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19175
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Surface burners working but oven not working:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16242
Surface burners not working:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19175
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
1
POOR DESIGN - must pay svc call to clean
on January 15, 2025
Posted by: SkiBelle
..If you regularly use your stove, at some point you will have a spill over to clean up... There is an opening all across the back of this with an open vent and a crevice that spillovers will seep into. If something spills into the vent (which is most likely to happen at some point) you have to pay for a service call to have a professional clean it. If you don't really use your oven much and want a really nice looking one, this one looks great, but for functionality, I don't recommend this at all.
~ and no I haven't spilled anything yet~ and hopefully not ever. Its brand new so I'm thinking about exchanging it.
~ and no I haven't spilled anything yet~ and hopefully not ever. Its brand new so I'm thinking about exchanging it.
Response from geappliances.comBy Adrian, GE_Appliances, January 23, 2025
We have provided some cleaning the interior of your oven on page 22 of the Owner's Manual at the link below. We are confident that this range will serve you well for many years to come. If any assistance is ever needed with this range, we're always happy to help.
https://products-salsify.geappliances.com/image/upload/s--NUBTRpAT--/xylbh8mtk9dtzlzqbc62.pdf?_ga=2.222966939.1071644856.1737388151-507723860.1707936747
https://products-salsify.geappliances.com/image/upload/s--NUBTRpAT--/xylbh8mtk9dtzlzqbc62.pdf?_ga=2.222966939.1071644856.1737388151-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
5
looks good
on April 29, 2020
Posted by: ABBY16
from leesburg virginia
just arrived but it looks so good. and now the journey comes on how to operate it. look fairly easy
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Clean, stylish, quiet
on July 5, 2020
Posted by: LJ78
from Topeka, KS
Looks great! We really enjoy the built-in air fryer. The glass top surface seems to be quite a bit tougher to clean than other glass top stoves I have had. Just need to use a little more elbow grease.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Stove!!
on August 14, 2020
Posted by: TMontic
from Wellington Fl.
Works Great! Love the Air Fryer feature. Would definitely recommend it!!!
Also love the Lock Control!!!
Also love the Lock Control!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great update to GE Profile!
on August 14, 2020
Posted by: PoloGQ
from Orlando, Florida
A power miser that is very efficient and looks great with other black stainless GE appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com