Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.5
(1,280 Reviews)
Rating breakdown 1,280 reviews
5 Stars
950
4 Stars
199
3 Stars
59
2 Stars
27
1 Star
45
90%of customers recommend this product.
(
962 out of
1,065)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
2
air fryer andd internet
on October 29, 2022
Posted by: nevik
from la
it is fine except i do not understand why there is no work around for air fryer and convection needing wi fi connection what if internet is down
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, November 2, 2022
Hi - Thank you for reaching out to us and for having purchased this beautiful Profile range. We apologize for any misunderstanding regarding the great features offered on this model range. It is only necessary to connect to WiFi once to unlock Air Fry and Conv Roast. After connecting to WiFi one time, you can disconnect from WiFi and continue to enjoy the enhanced features this range offers. We hope you find this helpful and that you take advantage of all the wonderful cooking features this model offers.
All our best! Vikki@GEA
All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
very nice range
on November 14, 2022
Posted by: Keefly
from New Orleans, LA.
So far very happy with my new range, installation was easy, controls are easy to understand and use, very easy to clean with all smooth surfaces
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Okay
on December 30, 2022
Posted by: TLT 12
from Lexington, NC
We had it for 1-2 days and there are scratches on the stove top. It cooks good. When cleaning, you must wait until there is nothing in the oven to clean the stovetop, because when you lock the controls, it shuts everything off. I know it’s a safety feature, but it’s a pain. Keeping it clean is another pain.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kacie@GEA, GE_Appliances, January 3, 2023
Hey there,
We're sorry to hear you're not completely satisfied with the features of your new range. We understand it must be disappointing to have a new product that doesn't meet your expectations.
We encourage you to follow the cleaning instructions starting on page 21 of the use and care manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000992-2_LoRes.pdf&_ga=2.217484305.682096735.1672761103-296061287.1672761103. If you follow these instructions, we know keeping your unit clean will be easy to do.
Thank you for bringing this matter to our attention and for being part of our GE Appliances family. Let us know if you have additional questions.
-Kacie@GEA
We're sorry to hear you're not completely satisfied with the features of your new range. We understand it must be disappointing to have a new product that doesn't meet your expectations.
We encourage you to follow the cleaning instructions starting on page 21 of the use and care manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000992-2_LoRes.pdf&_ga=2.217484305.682096735.1672761103-296061287.1672761103. If you follow these instructions, we know keeping your unit clean will be easy to do.
Thank you for bringing this matter to our attention and for being part of our GE Appliances family. Let us know if you have additional questions.
-Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Visible Insulation
on February 18, 2023
Posted by: KatherineMac
from Rhode Island
Overall this oven is fine, functionally. The touch controls take some getting used to but are great in terms of keeping clean. Fairly sensitive so we keep the controls locked when not in use. My major issue is that the insulation in the door is clearly visible through the vents behind the oven handle. It’s white insulation, and looks truly terrible. The local appliance store we purchased it from came and tried to fix it by replacing/pushing it down, so it’s a little better than it was, but still visible. Even they said they didn’t understand why GE would design it that way — when they tried to push it down more it became visible through the door glass, so it clearly belongs where it was. For the price point of this unit we expected better. We had to get GE Profile for the depth of our cabinets, but if you have an option to get something else I would. This is a solid “fine” but for the money I’d go elsewhere.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 20, 2023
Hello - Thank you for taking the time to provide us with feedback. We appreciate you choosing GE Appliances for your home. We recommend contacting a GE technician to ensure that this insulation is installed correctly, as insulation should not be visible. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . We apologize for any inconvenience this has caused. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Here we go Again
on March 1, 2023
Posted by: Sandman II
from Orange Park, Fl
We had a GE PROFILE prior to this one for many years. Lost a burner and decided to replace unit due to age. Our son took the old one. Love it except for cleaning. Steam doesn’t compare to the heat clean in the last one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
RUN AND GET THIS RANGE!!
on March 1, 2023
Posted by: KKSKAGGS
from Leavenworth, Ks
This GE stove is top notch! It has clean lines, and when I entertain at our home, we get lots of compliments on it! The touch screen control panel is awesome. All of the features are easy, accessible and very self-explanatory. The burners can be turned on with a simple finger slide or you have the option to use the plus and minus sign. I would recommend this stove to everyone who is looking for a stove.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not impressed
on March 4, 2023
Posted by: Debbie already in use
from Tucson
Air fryer is useless. Stove top controls are terrible. Keeping it clean looking is almost impossible. Regret the purchase.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 7, 2023
Hello- We are sorry to hear you are unhappy with your new range. This is a beautiful model and we want you to be happy with your purchase. The No Preheat Air Fry upgrade is available via a downloadable software upgrade. It allows you to cook a little healthier and will give you crispier versions of your favorite foods in less time. It doesn't require preheating, a special basket or a tray.
Here's a link to view the manual for your range: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000992-2_LoRes.pdf&_ga=2.97150303.1903669194.1678122271-2092837760.1668014705
If you have any questions on your new range, please reach out to us directly either by calling the GE Answer Center at 1-80-626-2000 or by reaching out to us directly on Social Media. We are happy to help! Joyce@GEA
Here's a link to view the manual for your range: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000992-2_LoRes.pdf&_ga=2.97150303.1903669194.1678122271-2092837760.1668014705
If you have any questions on your new range, please reach out to us directly either by calling the GE Answer Center at 1-80-626-2000 or by reaching out to us directly on Social Media. We are happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love This Thing!
on March 6, 2023
Posted by: NowDesign
from Salem, Oregon
This stove is quiet, preheats quickly, and has great features. I love the WiFi feature, it was easy to set up and we use it all the time. The stove top is great, and cleans to a beautiful shine. Most importantly, this things bakes perfect pizza... really even.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com