Customer reviews from geappliances.com
GE Profile - 30 in. Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.5
(1,435 Reviews)
Rating breakdown 1,435 reviews
5 Stars
1,048
4 Stars
231
3 Stars
66
2 Stars
32
1 Star
58
90%of customers recommend this product.
(
1,049 out of
1,167)
Customer Reviews for GE Profile - 30 in. Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
5
Great touch controls
on April 10, 2026
Posted by: Kenny1415
from Fort Lauderdale,fl
The ease of use is unbelievably easy and cleaning the panel with no duals is primo
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on April 11, 2026
Posted by: Swansgirl
from North Carolina
Great features and very nice glass top. Locking out controls makes cleanup easy. Roomy oven .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, May 14, 2026
We agree that this range has great features and clean-up is super simple! The No Preheat Air Fry allows you to cook healthier, crispier versions of your favorite foods in less time, thanks to an air fryer right in your oven that doesn’t require preheating, a basket or a special tray. Plus, you can connect, control, and manage your oven from anywhere with your smartphone or tablet!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on April 16, 2026
Posted by: magmurphey
from Tupelo, MS
Love all the features it offers. It is a great improvement over my old stove.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Terrible support
on April 17, 2026
Posted by: Jeff12345678901
Some features are not working as expected and have been unable to get any support for questions about them. Automated phone and online systems just give runaround.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Julia, GE_Appliances, April 20, 2026
If you're having trouble with the SmartHQ app, please reach out to our Connected Home Support Team at 1-800-220-6899 (Monday -Friday: 9am - 9pm ET, Saturday: 9am - 3pm ET). If you're having an issue with the appliance itself, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my new range
on May 1, 2026
Posted by: JMC5204
I love the new range. I wish I had purchased it long ago.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features. Great looking
on May 4, 2026
Posted by: MEF1971
from Carlisle Pa
Love this new stove. Works flawless and very happy with the purchase. I would recommend it to friends.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Fire hazard
on May 9, 2026
Posted by: Tom2rad
from Norton,MA
This stove is a fire hazard. Too easy for a person or a pet to bump the control panel and turn on the burner. My dog almost burned my house down today.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sarah, GE_Appliances, May 12, 2026
We take your situation seriously, and we’d like to look into this further. We can advise that model PSS93YPFS does have a Lock Controls option, which you can activate so pressing the pads doesn’t activate the controls. You can press and hold the Lock Controls pad for three seconds to lock or unlock. This is discussed on page 11 of your manual, which is linked here: https://images.salsify.com/image/upload/s--qM9QHGZM--/9f005e7d6f2c5a48f1c5b769d23f0b65631a8895.pdf. The model also has indicator lights to let you know if an element is on or the surface is hot.
We’ll be reaching out over email to discuss this with you. Please respond at your earliest convenience, so we can address your situation.
We’ll be reaching out over email to discuss this with you. Please respond at your earliest convenience, so we can address your situation.
Written by a customer while visiting geappliances.com
Customer Rating
3
Inadequate cleaning & Sensitive controls
on May 12, 2026
Posted by: P308
from Nashville
The steam cleaning does not clean adequately. The controls started turning on without being touched.
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Don, GE_Appliances, May 15, 2026
We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com