Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.5
(1,406 Reviews)
Rating breakdown 1,406 reviews
5 Stars
1,032
4 Stars
227
3 Stars
63
2 Stars
31
1 Star
53
90%of customers recommend this product.
(
1,038 out of
1,151)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
5
Love my oven
on December 29, 2025
Posted by: Randy1629
from Florida
[This review was collected as part of a promotion.] I love my new oven, look, features, works fantastic, yet to use air fry feature, looking so forward to it, GE has been a brand for years I can trust
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Oven
on December 31, 2025
Posted by: pamacu
I love this oven. It heats very evenly. I am still learning how to use it but so far it is great.
I love the stovetop burners too. Great options and sizes for heating different size pans.
I really like being able to control the heat in small increments to get the right heat needed for what I am cooking.
I love the stovetop burners too. Great options and sizes for heating different size pans.
I really like being able to control the heat in small increments to get the right heat needed for what I am cooking.
Written by a customer while visiting geappliances.com
Customer Rating
1
Profile Disappointment
on December 31, 2025
Posted by: Dbstove
I purchased this for my new home. Today 12/31/25 I attempted to cook dinner. The burner turned on and worked for about an hour. When I turned the convection oven on the burner turned off and would not allow me to turn back on. Within 10 minutes the convection oven went off. At this time none of the controls would work.About 5 minutes later they allowed me to turn them on but flashed off and I have not been able to use the stove.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, January 5, 2026
We’d like to assist with the issues you’re having with your range. For the issue with controls not working, we recommend disconnecting the range from power for a couple of minutes before reconnecting, to reset it. What to try if the surface burners aren’t working is discussed on page 27 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--fjNKdJO2--/xylbh8mtk9dtzlzqbc62.pdf
Page 27 also discusses what to check for the oven not working properly. After reviewing our system, we see you’ve been in touch with a member of our team and have arranged for a service appointment. If troubleshooting doesn’t help, we’re confident the technician will be able to assist at your upcoming appointment, and that the range will work well for you afterward.
Page 27 also discusses what to check for the oven not working properly. After reviewing our system, we see you’ve been in touch with a member of our team and have arranged for a service appointment. If troubleshooting doesn’t help, we’re confident the technician will be able to assist at your upcoming appointment, and that the range will work well for you afterward.
Written by a customer while visiting geappliances.com
Customer Rating
5
Cooks and bakes well
on January 1, 2026
Posted by: Bellbabe
from Pittsburgh pa
I love most everything about this stove. As an older adult, I find the touch at the front of the stove problematic due to the reach to back burners and the barrier it creates to lifting a pan or baking sheet out of the oven and onto the cooktop. Tesponse tome of burners is great as are the many options to adjust for pan size. Holiday cookie baking was perfect!
Stove came with a temperature probe but appears not to have this function as there’s no outlet for the probe. I’m learning g how to keep the keypad clean but it’s a challenge I didn’t have with a range with the panel at the rear.
Am just beginning to learn to use convection function. Convection bake for the turkey was great! Really like the covered bottom element even though it might be why the oven takes much longer to preheat. Like having three oven racks.
Stove came with a temperature probe but appears not to have this function as there’s no outlet for the probe. I’m learning g how to keep the keypad clean but it’s a challenge I didn’t have with a range with the panel at the rear.
Am just beginning to learn to use convection function. Convection bake for the turkey was great! Really like the covered bottom element even though it might be why the oven takes much longer to preheat. Like having three oven racks.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Vikki, GE_Appliances, January 30, 2026
It's true, models with a hidden bake element may take a few more minutes to preheat. However, having a hidden bake element will make cleaning the floor easier.
Written by a customer while visiting geappliances.com
Customer Rating
4
no ability to clean oven
on January 3, 2026
Posted by: john 1952
from Wynantskill, new york
The range and oven seem to work just fine. controls are very easy to use. our only issue is the steam clean setting for the oven. completely useless, with no other choice to clen the oven. This is a huge disadvantage.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sarah, GE_Appliances, February 20, 2026
We love this range’s easy to use controls, and we’re glad to hear the unit is working well for you. We’d like to provide information about Steam Clean. That is intended to clean light soil from your oven, using a lower temperature. We suggest wiping excess grease and soils from the oven, then pouring one cup of water into the bottom and starting the Steam Clean cycle. At the end of the cycle, you can soak up the remaining water and wipe the moisture-softened soil from the oven walls and door. Steam Clean is discussed on page 22 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--qM9QHGZM--/9f005e7d6f2c5a48f1c5b769d23f0b65631a8895.pdf. Other tips about cleaning the range's interior are available on that page as well.
Your feedback about Steam Clean will be shared with our product team for future consideration. In addition to the range's other features, we’re also big fans of the No Preheat Air Fry feature that allows you to cook healthier and crispier versions of your favorite foods in less time! We know this range will be preparing delicious food for you for a long time to come.
Your feedback about Steam Clean will be shared with our product team for future consideration. In addition to the range's other features, we’re also big fans of the No Preheat Air Fry feature that allows you to cook healthier and crispier versions of your favorite foods in less time! We know this range will be preparing delicious food for you for a long time to come.
Written by a customer while visiting geappliances.com
Customer Rating
4
NEED A HOW TO VIDEO
on January 12, 2026
Posted by: AGGRAVATED BUYER
The product is great. Your manual and having to use Smart HQ app / wi fi for the air fry mode is a joke. I have registered the products, downloaded the app and still dont know how to turn the air fry on. Also, if I have to use an app to use the air fry, the least you could do is to have a HOW TO Video that shows how to use the various cooking modes. DO NOT FORGET THE many SENIORS THAT ARE NOT PHONE OR COMPUTER SAVY!!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Features on GE OVen
on January 21, 2026
Posted by: srobson
This GE Oven is AMAZING! It has all the features that make it super easy to cook and bake with.
Response from geappliances.comBy Tierra, GE_Appliances, February 13, 2026
Congratulations on your new range! We're so glad to hear that it's working perfectly for you. We're fond of this model as well. The no-preheat air fry feature is awesome. You can cook healthier, crispier versions of your favorite foods in less time, thanks to an air fryer right in your oven that doesn’t require preheating, a basket, or a special tray!
Written by a customer while visiting geappliances.com
Customer Rating
4
Great range
on January 26, 2026
Posted by: BTooth
Love the range, hate with a passion the registration and trying to set up an account to use the Bluetooth, so if you buy it for that reason move on , their set up still is not complete and I have had it for 3 months and have yet to even see the menu to turn it on remotely
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Julia, GE_Appliances, February 5, 2026
We're sorry to hear you're having an issue with the SmartHQ app. Please reach out to our Connected Home Support Team at 1-800-220-6899 (Monday -Friday: 9am - 9pm ET, Saturday: 9am - 3pm ET) for further assistance.
Written by a customer while visiting geappliances.com