Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black stainless steel
Average customer rating
4.6
(1,304 Reviews)
Rating breakdown 1,304 reviews
5 Stars
967
4 Stars
205
3 Stars
60
2 Stars
27
1 Star
45
90%of customers recommend this product.
(
977 out of
1,080)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black stainless steel
Customer Rating
3
Poor cleaning feature.
on April 16, 2025
Posted by: Sucks cleaning
Cleaning by steam does not clean my oven bottom. Tried several times. Can not get it cleaned!!!! Frustrated. Have no directions on using convection oven.
Response from geappliances.comBy Adrian, GE_Appliances, April 17, 2025
We are more than happy to assist you with this range. We advise viewing page 22 of the Owner's Manual at the link below for assistance with the Steam Clean feature. We also recommend viewing page 18 of the Owner's Manual at the link below for assistance with the Convection Bake feature. If any additional assistance is needed, we're always here to help!
https://products-salsify.geappliances.com/image/upload/s--NUBTRpAT--/xylbh8mtk9dtzlzqbc62.pdf
https://products-salsify.geappliances.com/image/upload/s--NUBTRpAT--/xylbh8mtk9dtzlzqbc62.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
The air fryer is great in the oven.
on April 16, 2025
Posted by: MikeMWL
The controls are in the front, so you do not have to reach over hot pans to adjust the heat settings.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not bad, but could be better for the price
on April 17, 2025
Posted by: Joeventures
from Atlanta, GA
I purchased this range to go along with other appliances I was purchasing at the same time, including the above-range microwave. The range and microwave have the ability to connect wirelessly with one another. How to configure and use it is a little confusing. The accompanying phone app is pretty useless. I'm unable to control the range, except to turn on the oven light. Since the connection is available, it seems like I should be able to use the app to control the stove, and the overhead fan and light, among other things. It would be nice to be able to keep the keypad controls locked even as I control the range from my phone app. That would be very useful! On another note, as many others have pointed out, this steam cleaning functionality is not great.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, April 18, 2025
We are honored to have you as a part of the GE Appliances family. We advise you to contact the GE Appliances Connected Home Support Line for assistance with using our SmartHQ app. They can be reached at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday 9am - 3pm ET, or email connected@help.geappliances.com. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. We are however confident that this beautiful new range will serve you well for many years to come. Happy cooking!
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on April 18, 2025
Posted by: 9Gramma
from Vail Mills, NY
I like the stove but was very disappointed when I realized it doesn't have a self cleaning oven, just steam clean which, in my opinion, is useless. Unfortunately, I just assumed it had that feature. New buyers read the features carefully.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, April 22, 2025
We know the importance of an appliance meeting your expectations when it comes to features. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Control placement
on April 20, 2025
Posted by: Jim 2001
from Cape Coral,FL
We bought a GE slide in range to replace a LG range with front controls. The Lg was only a few months old but in that time it caught fire three times do to items left on the top burner. Every time a front control was touched as someone walked by it would turn on a burner. The GE we bought has it’s front controls in front but facing upwards and isn’t a problem, no more fires!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well but always looks dirty.
on April 20, 2025
Posted by: Skinn1411
from West Suffield, CT
We just had this installed recently and have only used it a handful of times, but there are spots underneath the glass on the burners which make it appear dirty. They are not on the surface, and seem to get worse each time we use it.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Installation
on April 22, 2025
Posted by: RJ Graff
from WISCONSIN
Installation was easy, app setup is simple and now I'm ready to use!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not blown over.
on April 23, 2025
Posted by: CPA loves to Cook
pretty looking stove. However, I am disappointed in information available. Cleaning for first time results in less than desireable outcome. There are water stains not being removed. Hard to clean control panel without having smudges. Controls are difficult to access accurate results for burners. Oven works well thus far with baking cookies.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Response from geappliances.comBy Adrian, GE_Appliances, April 25, 2025
We would like to assist you with your beautiful new range. We have provided some cleaning tips at the link below. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Written by a customer while visiting geappliances.com