Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.6
(1,277 Reviews)
Rating breakdown 1,277 reviews
5 Stars
950
4 Stars
198
3 Stars
58
2 Stars
27
1 Star
44
90%of customers recommend this product.
(
962 out of
1,064)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
2
Good Range BUT.......
on December 31, 2020
Posted by: martyfl
from Boynton Beach, FL
The oven is great and the stove works fine BUT...whenever you cook on the stovetop, you always have to clean it a lot after. It stains and smudges and is very difficult to keep clean.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 18, 2021
Hello martyfl, we appreciate your feedback. We're sorry you're having a hard time keeping your cooktop clean. We will be passing this information on to our product team so that they can evaluate this for future consideration. Your comments are greatly appreciated and will help us make improvements. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Exciting Possibilities Ahead
on January 1, 2021
Posted by: mcharmon62
from Zachary, Louisiana
This stove is far advanced to my twelve-year-old GE Range. I like the many features and the ability to control the oven with Wi-Fi. I mastered the low to high temp set-up the first time cooking on it. I look forward to many years of enjoyable use of this Profile range.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Do not buy this range
on January 4, 2021
Posted by: Robin192837465
from Grand Rapids, MI
This range looks great but I’m not happy with how it works. There is a huge learning curve for this oven that I’ve never had with previous ovens. After a month and a half I had my first spill. Tried the steam clean function which was worthless. It did nothing. Next tried bar keepers friend per instructions. Did nothing. Tried dish soap, baking soda, vinegar all of which did nothing. Finally broke down and used easy off and this was the result. I used a soft sponge and microfiber, nothing abrasive and my oven looks permanently damaged after a month and a half. I’m very dissatisfied with this oven in every way besides how it looks. Buyer beware!
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, March 26, 2021
Greetings,
Thank you so much for your feedback. We're so sorry to hear that you are not satisfied with your range! We also would like to apologize for the difficulty you experienced cleaning your range. We can understand how that would be a frustrating situation! We recommend following the cleaning instructions detailed on page 21 of the owner's manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000723.pdf
We hope all has been well. Stay safe. Mike@GEA
Thank you so much for your feedback. We're so sorry to hear that you are not satisfied with your range! We also would like to apologize for the difficulty you experienced cleaning your range. We can understand how that would be a frustrating situation! We recommend following the cleaning instructions detailed on page 21 of the owner's manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000723.pdf
We hope all has been well. Stay safe. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great cooking
on January 6, 2021
Posted by: Margaret nsb
from New Smyrna beach Florida 32169
Cooks almost likes gas range!! When you don’t have a gas line this is it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love my new stove!
on January 8, 2021
Posted by: annnoe12
from Manteo, NC
I love my new stove! It has all of the baking/cooking features you could want and it has such a nice clean look to it, no knobs! I have tried the regular bake, convection bake, and air fry along with boiling. All of these functions work very well. The drawer has ample storage. Expensive but worth it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on January 14, 2021
Posted by: jay528
from Cincinnati,Ohio
Well only 1 week old. Love the design, controls easy to use, oven heats up quickly. Haven’t used all the features. Fits perfectly. Highly recommend loving controls when not in use
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Couldn’t be happier!
on January 14, 2021
Posted by: Tmoe13
from Knoxville, TN
I helped my father in law build custom homes and remodels for the past 2 years and we have installed many appliances. This range is by father the cleanest and most user friendly piece that we have used yet. The interface is phenomenal. While the functions of the touch screen is convenient, the “lock controls” button, keeps it safe. The Air Fryer is a great addition as well. Very happy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Last one week
on January 15, 2021
Posted by: Maxmartin
from Sanger Texas
One of the burners broke after a couple days of installation, I declined the store insurance, I guess I have to get it, because it seems like I will be using it!!!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 25, 2021
Hi Maxmartin, we're very sorry one of your burners on your brand new range broke. This is certainly not what we'd expect for any of our customers and we're happy to help. We recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm - We're confident our technicians will help you get back on the right track. - Guy@GEA
Written by a customer while visiting geappliances.com