Customer reviews from geappliances.com
GE Profile - 30 in. Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Average customer rating
4.5
(1,442 Reviews)
Rating breakdown 1,442 reviews
5 Stars
1,052
4 Stars
232
3 Stars
67
2 Stars
32
1 Star
59
90%of customers recommend this product.
(
1,053 out of
1,173)
Customer Reviews for GE Profile - 30 in. Wide 5 Elements 5.3 Cu. Ft. Slide-In Electric True Convection Range with Self-Steam Cleaning - Black Stainless Steel
Customer Rating
5
Beautiful and Just Love It!
on December 6, 2021
Posted by: djt3175
from Boynton Beach, Florida
I really love it! I recently got this range and struggled with a couple of things. I want to point them out to you, so you get to the loving it part quicker than I did. I wiped the top front of the range and it turned on the stove. Know that there is a control lock that prevents this. And yay, no more knobs to clean around! Secondly, we had difficulty with the wi-fi set up in order to use the air fryer. I think that should be voluntary not mandatory. Once you link to the wi-fi, you no longer have to go through that process. My first meal in the air fryer was boneless, skinless chicken thighs which were so delicious! And the range looks so beautiful especially with my GE Profile microwave.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and price
on December 6, 2021
Posted by: Bread1
from Virginia
Lots of features, including air fry, and good value for money
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on December 6, 2021
Posted by: sharonc2
from Homosassa, Fl
I love the looks of the stove but disappointed in how hard it is to keep the cooking surface clean. It’s also supposed to be fingerprint resistant and I’m always wiping the handles off because of fingerprints. The most thing I’m disappointed in is you have to have a specific WiFi to use the air fryer. The WiFi we have doesn’t work with it. Wish someone would of told us.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, December 8, 2021
Hello there, we're pleased to know you're loving the looks of your old range, but sorry it's harder than expected to keep the cooking surface clean and that you're having issues with the WiFi. We know how annoying this would be and we're happy to help.
For help with the WiFi, we recommend you call the GE Appliances Connected Home Support Line at 1-800-220-6899 or email connected@help.geappliances.com.
In addition, we suggest checking out the following cooktop cleaning tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39080
We'll be taking your comments into consideration as well and we're wishing you the best moving forward.
Guy@GEA
For help with the WiFi, we recommend you call the GE Appliances Connected Home Support Line at 1-800-220-6899 or email connected@help.geappliances.com.
In addition, we suggest checking out the following cooktop cleaning tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39080
We'll be taking your comments into consideration as well and we're wishing you the best moving forward.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Features
on December 4, 2021
Posted by: Janie61
from Bedford
Love the various features - traditional oven with convection and air fryer all in one! Also with WIFI you can keep track of oven temperature and when items are ready.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Many Features we haven't even tried yet!
on November 30, 2021
Posted by: Dix Trix
from East Glenville
We like the front, touch pad controls. We expected a slide-in range would have sides that rested on the counter top. Apparently there is an extra cost kit to add such a feature, but it doesn't look that attractive to us.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Upgrade
on November 30, 2021
Posted by: Shelia S
from Annapolis, Md
We replaced a GE double oven range combo that was 35 years old and installed this range. It heats up so much faster and seems to cook hotter on the range.
The oven so far has been a dream. The glass cooktop requires constant cleaning due to cooking splatter. It is very easy to clean and we use the cooktop cleaner that came with the new range to keep it looking like new.
We are very pleased with this unit so far.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek Look!
on November 14, 2021
Posted by: Deb517
from Louisville KY
Just the look that I wanted with all the great amenities! Absolutely love the air fryer oven….that was a huge plus.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Beautiful, clean look
on November 13, 2021
Posted by: J Bowers
from Tampa, FL
We have had this range for about 2 months and I still have not been able to get the air fryer to work. You must download an app to your phone to activate the air fryer which is a pain. Every feature should work right from the buttons on the range itself.
A couple of the burners are slow to heat up so we use them last if we need that many burners going at one time. The cooktop is difficult to clean. Granted, I can be a messy cook, but I like to cook and use the cooktop almost nightly. My pots and pans are by a reputable cookware company and are less than 10 years old, but they are already starting to put tiny scratches on the top. Since the controls are at the front of the range and touch-activated, we really like the "control lock" feature.
The oven cooks at a true temperature. I have not had to adjust cooking times because food is under or overcooked. Overall, we really like this range, but one of the reasons we bought it was for the air fryer component and that has been very disappointing.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, November 15, 2021
Hi there,
Thanks for taking the time to leave a review. From what we can see, your unit has an Air Fry pad on its control panel. There are also directions for this feature on page 17 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000723-2.pdf
If you'd like, you can take a look at the following article that talks about brands of cookware that we recommend using on a glass cooktop: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22143
We're glad to hear that you're using your range daily and that you two like the control lock feature! Hope that you get many years of tasty meals out of your range.
If you ever have questions or concerns about it, you're always free to reach out and let us know.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review. From what we can see, your unit has an Air Fry pad on its control panel. There are also directions for this feature on page 17 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000723-2.pdf
If you'd like, you can take a look at the following article that talks about brands of cookware that we recommend using on a glass cooktop: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22143
We're glad to hear that you're using your range daily and that you two like the control lock feature! Hope that you get many years of tasty meals out of your range.
If you ever have questions or concerns about it, you're always free to reach out and let us know.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com