Customer reviews from lenovo.com
Lenovo - Smart Tab M10 FHD Plus with the Google Assistant - 10.3" - Tablet - 64GB - Iron Gray
Average customer rating
4.2
(234 Reviews)
Rating breakdown 234 reviews
5 Stars
125
4 Stars
60
3 Stars
29
2 Stars
9
1 Star
11
83%of customers recommend this product.
(
143 out of
172)
Customer Reviews for Lenovo - Smart Tab M10 FHD Plus with the Google Assistant - 10.3" - Tablet - 64GB - Iron Gray
Posted by: Carlos C
from Ottawa, ON
Verified Purchase:Yes
Sadly I returned it. It is a very nice looking device. But it was buggy and slow to run the apps I need it for office (Teams and Outlook). Also, I got the dock thinking on the Google assistance, also buggy and I had to look in Internet how to make it work.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 22, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to better accommodate your needs, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mo in Edmonton
Verified Purchase:Yes
Got two of these for the kids (after their 6-year Samsung galaxy had aged and was slow). Good value for a tablet. I've had several Lenovo products and have been happy with their longevity.
Written by a customer while visiting lenovo.com
Posted by: Linda M
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with this tablet. Only reason it isn't getting a 5 is that it isn't running Android 11, only android 10. Since I bought it for my elderly mother and hoped to have it mainly voice controlled, some of the features in 11 would have been helpful.
Written by a customer while visiting lenovo.com
Posted by: KDen
from Ottawa, On
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good little tablet, light, bright... just a bit slow to react and start Apps. Really enjoy the smack dock. It has good feature like not overcharging, counter clock, et.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 24, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Smart Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Levono
from Toronto,on
Verified Purchase:Yes
Excellent product , reliable, performance and valuable
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anindo
from Montreal,QC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The price was reasonable and the device seems "okay" to me! The performance of the tab does not match my expectations since it has 4 GB memory!
I would give 4 out of 5 for the device but The customer service affects this rating. I got the device after 3 weeks of the order placement and I had to go to the UPS pickup location thrice to get the package!
I would give 4 out of 5 for the device but The customer service affects this rating. I got the device after 3 weeks of the order placement and I had to go to the UPS pickup location thrice to get the package!
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 25, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
2
Great inexpensive Tablet with major issue!
on July 2, 2021
Posted by: Tpro
from Fonthill, Ontario
Gender:Male
[This review was collected as part of a promotion.] I bought this Smart Tablet tow weeks ago. Within three days of having it Google updated the Google App which facilitates the ambient mode and "hey Google" stuff when the tablet is docked, and those features NO LONGER WORK. I am a computer tech and system builder with years of experience and this issue stumped me after 10 days of troubleshooting and back and forth with both Lenovo and Google support. The update keeps on updating to the newest version and breaks the "Smart" function on this device. Uninstalling the Google App updates, resetting the tablet to factory settings, turning off auto updates for this app and the whole Google Play Store, turning off updates in developer mode have all been unsuccessful in fixing or even working around this issue as the update still runs every time within a half a day or less! the only way to stop it is to disable the internet wifi connection which of course defeats the purpose of this device! Many users are having this same problem and it has been an issue about a year ago in the Lenovo forums with similar devices which took months to resolve if ever? I returned the device which otherwise is not too bad of a mid range tablet. I bought it specifically for it's smart capabilities as a Google Assistant smart screen when docked/locked so it is useless to me the way it is.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 6, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to accommodate your needs, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: pphotdog
from GTA
Verified Purchase:Yes
seller lower their price by 10% before they send my order out , but they refused to do price adj . I have returned this
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 24, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. In looking to better accommodate your needs, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com