Customer reviews from brother-usa.com
Brother - ScanNCut DX SDX125 Electronic Cutting Machine with Built-in Scanner - Grey/Aqua
Average customer rating
4.3
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
114
4 Stars
16
3 Stars
11
2 Stars
6
1 Star
14
89%of customers recommend this product.
(
90 out of
101)
Customer Reviews for Brother - ScanNCut DX SDX125 Electronic Cutting Machine with Built-in Scanner - Grey/Aqua
Customer Rating
5
love it!
on March 24, 2023
Posted by: Phyllis
from Pa.
Haven't made much yet but i'm getting it figured out. Editing a little tricky. Made 5 shirts so far. Love it!
Written by a customer while visiting brother-usa.com
Customer Rating
5
SDX125e
on April 6, 2023
Posted by: Elaine N
from Venice FL
Great product works smoothly quiet and precised I highly recommend this product
Written by a customer while visiting brother-usa.com
Customer Rating
4
Scan an cut 125e
on April 15, 2023
Posted by: Anonymous
from 2841 walnut road chlie wv 25235
So far it has been a good purchase i have not got to do much with what i wanted it for but i hope to soon i wish i didnt have to place a order for more mats so soon but it is what it is and then i had to wait to get it delivered to me so now i have to get a fabric and a scanning mat and wait some more
Written by a customer while visiting brother-usa.com
Customer Rating
5
Workhorse
on May 22, 2024
Posted by: Aaron
A must have for all makers. This machine is life saver. Only negative is not the machine but Brothers cutting mats. Adhesive wears out too easily and fabric doesn’t stick thus resulting to bad cuts.
Written by a customer while visiting brother-usa.com
Customer Rating
5
The Missing Piece
on August 18, 2024
Posted by: Diane G
from San Joaquin Valley, CA
I love my Scan N Cut!!! It is very easy to use but there is a learning curve. I embroider using my embroidery/sewing machine. My projects come out perfectly and beautifully. Scan N Cut has opened up a whole new hobby for me. It is so much fun!!! It has given me the confidence to step outside my comfort zone and try something new. I feel like it was the "missing piece" I needed to take my machine embroidery skills to a new level.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to Create
on January 14, 2025
Posted by: Mary
from New Hampshire
Love this machine! There are so many helpful tutorials on line if you get stuck. You can honestly get started just by turning it on and complete your first project.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Machine, Low-Quality & Expensive Mats
on March 10, 2025
Posted by: jtbe
from USA
Quality, very capable machine. Unfortunately, the mats are both expensive and poorly made, losing their tackiness far sooner than anticipated. For this reason, I do not recommend this machine.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Works well, BUT...
on March 21, 2025
Posted by: Larry
from Seneca, SC
The machine works fine, but getting images into a format that it can use is a little convoluted.
Response from brother-usa.comBy Brother Customer Service, March 26, 2025
Thanks for taking the time to review your experience with the Brother SDX125EGY. We appreciate your feedback. I’m sorry to hear that you are having images and format issues with the Brother SDX125EGY I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/SDX125EGY
Written by a customer while visiting brother-usa.com