Customer reviews from brother-usa.com
Brother - ScanNCut DX SDX125 Electronic Cutting Machine with Built-in Scanner - Grey/Aqua
Average customer rating
4.3
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
118
4 Stars
16
3 Stars
12
2 Stars
6
1 Star
15
89%of customers recommend this product.
(
90 out of
101)
Customer Reviews for Brother - ScanNCut DX SDX125 Electronic Cutting Machine with Built-in Scanner - Grey/Aqua
Customer Rating
5
This is the only brand printer from here on out!
on July 20, 2024
Posted by: Amanda
from Missouri
I have never had a printer that was so easy to use! Brother brand is the way to go! I’ve always bought other brand and only had luck with them for about the first few prints! But not this one. I can be anywhere away from my printer and request that something gets printed and when I arrive it’s there in the tray waiting for me! How handy! The set up was super easy!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Compact design
on September 6, 2024
Posted by: Sandy
from Mandan, ND
Compact, easy to use, many uses, wireless, connects usb or computer
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great little machine
on September 23, 2024
Posted by: KjWP
So far so good! Recently purchased this machine and just learning how to use it!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Machine For All Crafters
on November 30, 2024
Posted by: Cccc
from NJ
Love it! A perfect cutter that does everything i need it to do and effortlessly
Written by a customer while visiting brother-usa.com
Customer Rating
1
Frustrated and not happy
on February 10, 2026
Posted by: Mishaye
I have tried every combination to cut stickers. it is a joke! it will NOT cut using a kiss cut. It cuts through the image even thou I tell it to cut a white border it still cuts thru my images. I would not waste my money on this machine again! BUY A CRICUT!!!!!
Response from brother-usa.comBy Brother Customer Service, February 11, 2026
Thanks for taking the time to review your experience with the Brother SDX125E. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother SDX125E. We sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/SDX125E
https://www.brother-usa.com/support/SDX125E
Written by a customer while visiting brother-usa.com
Customer Rating
5
Scan N Cut is wonderful. Just LOVE IT
on February 12, 2026
Posted by: PhyllisH
from Texas
Love this machine. Easy to learn, great results every time.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Highly Recommend!
on March 11, 2026
Posted by: Beach4u
from Florida Panhandle
Loving my ScanNcut. No more fussy cutting for me!
Written by a customer while visiting brother-usa.com