Customer reviews from brother-usa.com
Brother - ScanNCut DX SDX125 Electronic Cutting Machine with Built-in Scanner - Grey/Aqua
Average customer rating
4.3
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
118
4 Stars
16
3 Stars
12
2 Stars
6
1 Star
15
89%of customers recommend this product.
(
90 out of
101)
Customer Reviews for Brother - ScanNCut DX SDX125 Electronic Cutting Machine with Built-in Scanner - Grey/Aqua
Customer Rating
5
Manual
on November 14, 2022
Posted by: Geace
from Wisconsin
Wish it came with a user manual. Take time to learn. Watched a lot of YouTubes. Happy with our come of projects. Accessories are expensive.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Super happy!
on March 22, 2021
Posted by: jwally
from Florida
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I'm really happy with this product. I watched a few videos on youtube before starting so I knew what I was to expect and getting into. It's really easy to use and brother is a really good brand, we have a brother scanner at work and it's the best thing. I made a sticker so far but I'm excited to learn how to make more things!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Printer Purchase Ever
on July 30, 2023
Posted by: Miss Vee
from Texas
I put off purchasing a colored laser printer because I thought they were too expensive, but when my previous printer that was less than a year old stopped working (it was not Brother brand) I was forced to buy a new printer. Lucky for me a knowledeable printer/computer person told me that Brother makes a good laser printer. This printer has the best color quality of any previous printers I have ever owned.
Written by a customer while visiting brother-usa.com
Customer Rating
4
So cool!
on March 8, 2021
Posted by: kgmadams
from Austin, TX
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I decided to request this product because I'm not super crafty, but I desire to be so! My baby just got a helmet to help with the flat spots on his head and I was able to easily create and print stickers to decorate his helmet. I look forward to trying out lots of different media using the Scan N Cut.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
SDX125, not worth the trouble
on June 23, 2022
Posted by: not impressed
from Montana
I do not like it, it is too sticky about everything. It is very computereze and I am not that good with computers. It is too sensitive to how I apply the Steam A Seam so that it doesn't cut through everything. The fact that it only cuts one piece of cloth at a time is annoying and time consuming.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Momma Got a new toy!
on February 25, 2021
Posted by: MamaD14
from Grand Rapids, MI
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product.
I am loving this machine ! It was super simple to set up and I keep discovering more and more it can do ! I have used it for both my business and my home, professional looking products and fun kids crafts ! My daughter loved making all her "fancy" valentines with it ! I have an order of vinyl arriving this weekend and can not wait to dive even further into the capabilities !
I am loving this machine ! It was super simple to set up and I keep discovering more and more it can do ! I have used it for both my business and my home, professional looking products and fun kids crafts ! My daughter loved making all her "fancy" valentines with it ! I have an order of vinyl arriving this weekend and can not wait to dive even further into the capabilities !
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Help!! Slow learner!!!
on September 15, 2024
Posted by: Merrygrandma
from Laquey, Missouri
I have yet to be able to successfully use this tool. I even found a dealer and paid for two classes.
Response from brother-usa.comBy Brother Customer Service, September 18, 2024
Thanks for taking the time to review your experience with the Brother SDX125EGY. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother SDX125EGY. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/SDX125EGY
https://www.brother-usa.com/support/SDX125EGY
Written by a customer while visiting brother-usa.com
Customer Rating
3
I would love to love it!
on January 16, 2025
Posted by: P Musick
from Southern Ohio
This is probably a great machine. The problem I’m sure is the operator. There is much to learn about how it works. I feel like I stay confused. Hoping it gets better.
Response from brother-usa.comBy Brother Customer Service, January 21, 2025
Thanks for taking the time to review your experience with the Brother SDX125E. We appreciate your feedback. I’m sorry to hear that you are having difficulties with the Brother SDX125E. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/SDX125E
Written by a customer while visiting brother-usa.com