Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.4
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
366
4 Stars
85
3 Stars
21
2 Stars
9
1 Star
34
89%of customers recommend this product.
(
379 out of
427)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
5
Great Oven w/Lots of Features
on July 31, 2024
Posted by: Starcatcher6
from Central Valley, CA
[This review was collected as part of a promotion.] I have only had my Samsung oven for 4 weeks, and I’m so amazed by how quickly the oven and air fryer heat up. Such an upgrade from the 15 -20 year old oven that I purchased with this house.
It’s simple and easy to use. I like the app feature! I “should” never burn another dish again! The stove top warming feature is so convenient! So far I have not been disappointed with any of my Samsung purchases (refrigerator, washer/dryer, and now oven).
I hope to keep adding to my collection.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Fire Hazzard!
on August 14, 2024
Posted by: Concerned Customer
from Jacksonville, Fl
I bought this range as part of set. I have experienced accidental activation of the range top burners. Samsung acknowleges this issue, but has told me that the range meets safety standards. They are trying to pass the responsibilty off on the consumer by offering a volantary recall. The recall consist of obtrusive and cumbersome knob lock rather than correcting the problem by replacing the knob system or range itself. They do not care about your safety, but are only trying to pass the responsibility to the customer. Samsung does not stand behind their products. I would have given them a zero if that was possible.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA CARE, August 16, 2024
Hi there,
Your household safety is our top priority. Let's get you assisted.
Samsung is providing customers with a set of knob locks or knob covers at no charge. We recommend filling out the form online to receive your free knob locks or knob covers. Knob locks or knob covers are determined by the model number and by the shape of the knobs.
Please visit the website below and contact 833-775-0120 for queries and assistance.
Request Free Knob Locks or Covers for Recall of Slide-In Electric ranges:
https://www.samsung.com/us/support/range-knob-kit/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147448624, to help our team pull up your information.
Have a great day!
^Chrystel
Your household safety is our top priority. Let's get you assisted.
Samsung is providing customers with a set of knob locks or knob covers at no charge. We recommend filling out the form online to receive your free knob locks or knob covers. Knob locks or knob covers are determined by the model number and by the shape of the knobs.
Please visit the website below and contact 833-775-0120 for queries and assistance.
Request Free Knob Locks or Covers for Recall of Slide-In Electric ranges:
https://www.samsung.com/us/support/range-knob-kit/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147448624, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Love this oven
on August 23, 2024
Posted by: Wkoch
from Plantation, Fl
[This review was collected as part of a promotion.] Love this oven we bought it over a year ago when my whirlpool double oven died and love how the convection oven cooks and bakes my cakes. The glass top is so easy to clean. The instant boil is amazing it really is fast!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy Use, hard to clean
on September 30, 2024
Posted by: Momma G
from Jacksonville, FL
[This review was collected as part of a promotion.] I’ve had my stove for about 3 years now. The front left burner is amazingly fast with the rapid boil. The only reason I didn’t give 5 starts is because this doesn’t have the back part and it’s just a top vent it gets extremely dirty there and it’s hard to keep it clean.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 20, 2024
Posted by: Mayela
[This review was collected as part of a promotion.] I bought this six months ago and I really love it 😍
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use
on November 15, 2024
Posted by: Soccermom
[This review was collected as part of a promotion.] I bought this over a year ago and it has been okay. Stove top is hard to clean and control panel comes on too easily.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing
on December 23, 2024
Posted by: moeman
[This review was collected as part of a promotion.] This oven is amazing but the only thing about it is the knobs are unsafe.
Written by a customer while visiting Samsung US
Customer Rating
2
Too much to handle.
on February 9, 2025
Posted by: Pmjh
from East Stroudsburg, PA
[This review was collected as part of a promotion.] Too complicated to use. I have to pull out the manual if I want to do anything other than use the stovetop. Used the convention feature only once. We use a toaster oven rather than the oven except for large meals (turkey, roasts). Stove top is difficult to clean once it is dirtied. Would prefer the old fashion stovetop burners, with an oven and a broiler section..
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy SEA CARE, February 12, 2025
Hi there,
We understand how you feel regarding this experience. Your convenience is what we strive for!
I've shared the online user guide to learn more about the range's basic operations. Kindly refer to pages 23-42.
User manual:
https://downloadcenter.samsung.com/content/UM/202311/20231106164254429/O_01._DG68-01210A-06_NE63T851_AA_EN.pdf
Another guide that I'll be sharing is all about the cooktop's proper cleaning instructions. There's a Samsung hyperlink and a YouTube video included; kindly visit them.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148392899, to help our team pull up your information.
Have a great day!
^Chrystel
We understand how you feel regarding this experience. Your convenience is what we strive for!
I've shared the online user guide to learn more about the range's basic operations. Kindly refer to pages 23-42.
User manual:
https://downloadcenter.samsung.com/content/UM/202311/20231106164254429/O_01._DG68-01210A-06_NE63T851_AA_EN.pdf
Another guide that I'll be sharing is all about the cooktop's proper cleaning instructions. There's a Samsung hyperlink and a YouTube video included; kindly visit them.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148392899, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US