Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.4
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
366
4 Stars
85
3 Stars
21
2 Stars
9
1 Star
34
89%of customers recommend this product.
(
379 out of
427)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
5
Great Stove
on September 19, 2023
Posted by: KitchenWitch29
[This review was collected as part of a promotion.] Really love this stove. Very versatile for cooking anything. The only negative I can think of is that it doesn't come with a printed manual for instructions and the link provided did not work. I ended up calling and they sent me a new link.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on September 19, 2023
Posted by: Samsung4Lyfe
[This review was collected as part of a promotion.] I've had this for 2 years now and no issues! It was a preference to have the dials in the front vs the back. Super beneficial when you don't want to reach. The multiple features make this a very good buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Air fryer fast and covenant
on September 25, 2023
Posted by: CJ kitchen
[This review was collected as part of a promotion.] nice stove does everything you need looks great very up scale
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line!
on October 26, 2023
Posted by: Love to cook
from Naples, FL
[This review was collected as part of a promotion.] I am very happy with my Samsung Electric Range. Aside from its many features it is extremely good looking, simple to operate and the cooktop is easy to keep clean.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Fire Hazard
on January 15, 2024
Posted by: Amy1992
from Kentucky
The knobs on this stove turn so easily, it is truly scary. We have had multiple close calls with people just standing in the kitchen. We have a dish rag catch fire, not knowing the stove just miraculously turned on and many items on the burners burnt numerous times. It is a fire HAZARD. If you’re thinking of purchasing this stove do not.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Rainly, Samsung Care, January 17, 2024
Hi Amy,
We understand where you're coming from, and this is not what we want you to experience with the Samsung range. Let us help you.
When an inadvertent press or turn activates the Samsung range knobs, kindly adhere to the instructions at the link below. You can also visit our authorized distributor for Samsung parts and accessories by clicking the embedded Samsungparts.com word inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146743342, which will help our team pull up your information.
^Rainly
We understand where you're coming from, and this is not what we want you to experience with the Samsung range. Let us help you.
When an inadvertent press or turn activates the Samsung range knobs, kindly adhere to the instructions at the link below. You can also visit our authorized distributor for Samsung parts and accessories by clicking the embedded Samsungparts.com word inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146743342, which will help our team pull up your information.
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 18, 2024
Posted by: Picard
from Wisconsin
[This review was collected as part of a promotion.] Researched ranges and selected this product. Very pleased with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's new and we love it so far.
on January 19, 2024
Posted by: Yardie
[This review was collected as part of a promotion.] We bought this in December, it was delivered one week ago. The setup and smart features were surprisingly intuitive and simple to do. The burner spacing is pretty great over our previous model, and the oven is pretty spacious.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Zero out of 10
on January 19, 2024
Posted by: Jackie
from Weslaco tx
I purchased this item 4 months ago, and I regret spending the money I did on this. The knobs are very sensitive almost burned down my house twice and the glass cracked for absolutely no reason at all it just cracked. I do not recommend this item as if you are cleaning Around it, you will turn on the stove and if you’re cooking on it, you turn off the stove
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
2
Response from Samsung USBy Rainly, Samsung Care, January 23, 2024
Hi Jackie,
Thank you for sharing your experience with the Samsung range. Our customers' safety is our top priority. We are here to help.
Please see the link below about the steps if the Samsung Range knobs may be activated by an inadvertent push and turn. You can click the embedded Samsungparts.com link if you need to purchase Samsung parts and accessories.
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Also, on page 27 of the model's user manual link below, you can check the steps for some tips to protect the cooktop.
https://downloadcenter.samsung.com/content/UM/202311/20231106164254429/O_01._DG68-01210A-06_NE63T851_AA_EN.pdf
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
^Rainly
Thank you for sharing your experience with the Samsung range. Our customers' safety is our top priority. We are here to help.
Please see the link below about the steps if the Samsung Range knobs may be activated by an inadvertent push and turn. You can click the embedded Samsungparts.com link if you need to purchase Samsung parts and accessories.
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Also, on page 27 of the model's user manual link below, you can check the steps for some tips to protect the cooktop.
https://downloadcenter.samsung.com/content/UM/202311/20231106164254429/O_01._DG68-01210A-06_NE63T851_AA_EN.pdf
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
^Rainly
Written by a customer while visiting Samsung US