Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.4
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
366
4 Stars
85
3 Stars
21
2 Stars
9
1 Star
34
89%of customers recommend this product.
(
379 out of
427)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
4
Almost 5 stars
on January 17, 2023
Posted by: Klink
from Kelso, WA
[This review was collected as part of a promotion.] Love, love, love my new range. There are only a couple items that keep me from giving this model 5 stars.
1. The dials are touchy. You can barely touch them and they turn on. Definitely could be a safety issue.
2. The top scratches easily. I have been EXTREMELY careful and it still has a tiny scratch on the right front burner as well as one on one of the knobs.
1. The dials are touchy. You can barely touch them and they turn on. Definitely could be a safety issue.
2. The top scratches easily. I have been EXTREMELY careful and it still has a tiny scratch on the right front burner as well as one on one of the knobs.
Still recommend as it has so many cooking options and cooks item evenly and quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Electric Range.
on April 3, 2023
Posted by: Shorty
from Pembroke Pines, Florida
[This review was collected as part of a promotion.] I brought this range and it was and still is the best range I have bought.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove
on September 18, 2023
Posted by: Chely
from Greensboro,NC
[This review was collected as part of a promotion.] Love it !
Big a enough for me and my family ………..
Big a enough for me and my family ………..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Fire Hazard
on April 6, 2023
Posted by: Amanda
My house caught on fire 3 times within the first month of owning this product. The front knobs are very sensitive. I called Samsung and they would not take this product back but suggested I buy childproof knob covers lol.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel, Customer Care, April 12, 2023
Good Day,
Your safety always comes first, Amanda. Thank you for letting us know about the range knobs.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145661314, to help our team pull up your information.
Have a great day!
^Chrystel
Your safety always comes first, Amanda. Thank you for letting us know about the range knobs.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145661314, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
1
DANGEROUS!!!
on March 28, 2021
Posted by: Heidi
from WV
first lowes really disappointed me when we finally got to use the airfryer the the house filled up with smoke, we were 2 days past 30. they said tough luck! $1699 for a range that has a useless airfryer! plus the super dangerous design flaw with front knobs they turn so easily n the next thing you're either burning or under-cooking your food so now i have to be hyper vigilant to constantly check if the knobs accidentally turned i hate this range so much plus if you bring something to boil and turn the range down to 2 to simmer, it will stay boiling! i'm 53 yrs old this is the worst range, i have ruined so many dinners cooking with this expensive junk to spend the money we did and be stuck with this dangerous unit is so heartbreaking! do not buy this range!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, March 29, 2021
I'm disappointed you have to deal with this, Heidi. We want to make sure all our customers are happy with their products. One option to help with not turning on the range accidentally; would be using a knob cover to protect it. You can find them at the link below. Regrading the range staying on boil after you turn it to simmer. I looked up some information that may help you with this concern. These troubleshooting steps are in the bottom link. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
https://www.samsung.com/us/support/troubleshooting/TSG01211106/
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
https://www.samsung.com/us/support/troubleshooting/TSG01211106/
Written by a customer while visiting Samsung US
Customer Rating
4
Works great
on September 5, 2023
Posted by: Gordo6996
[This review was collected as part of a promotion.] Great overall. The top does scratch fairly easily.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on September 5, 2023
Posted by: LuckyLady
[This review was collected as part of a promotion.] My daughter and son in law gave me this for a birthday present. I’m really excited about it and I’m enjoying it.
Written by a customer while visiting Samsung US
Customer Rating
3
Great features other then if you lean on the range
on March 26, 2024
Posted by: Joey
from Nashville, tn
[This review was collected as part of a promotion.] We bought these appliances about 6 months ago and we are not very pleased with the range. It turns on too easy and will cause a fire if anything left on a burner.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
3
Response from Samsung USBy SEA Care, March 27, 2024
Hi there,
We value your safety at home. Let us provide you with the details you need.
Here is a link to help you with the range knobs. Please follow the instructions and click the hyperlink for further help.
Samsung Range knobs may be activated by inadvertent push and turn.
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146987895 to help our team pull up your information.
Have a great day.
^Aloe
We value your safety at home. Let us provide you with the details you need.
Here is a link to help you with the range knobs. Please follow the instructions and click the hyperlink for further help.
Samsung Range knobs may be activated by inadvertent push and turn.
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146987895 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US