Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.4
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
366
4 Stars
85
3 Stars
21
2 Stars
9
1 Star
34
89%of customers recommend this product.
(
379 out of
427)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
1
Dissapointed
on July 17, 2023
Posted by: Matt
from Tampa, Florida
I am less than a year into owning this range. I don't cook often, I'd say on average I use the oven 3-5 times a month on Average. The interior paint of the oven is starting to peel and break apart. Some of the paint is flakes off is blown around on the food when convection is used. I'm guessing this is not safe to eat. Samsung says this is a visual issue not covered under warranty.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Leo, Samsung Care, July 21, 2023
Hi Matt,
Thank you for your detailed review of your Samsung range model.
To better assist you and to collect more details about the oven and the experience you have with it, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146045098 to help our team pull up your information.
Leo
Thank you for your detailed review of your Samsung range model.
To better assist you and to collect more details about the oven and the experience you have with it, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146045098 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Love the air fryer!
on August 28, 2020
Posted by: Lueffy
from Dalton, MA
[This review was collected as part of a promotion.] Love the features! It also has a built in air fryer that includes the basket!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features.
on September 10, 2020
Posted by: Kevin
[This review was collected as part of a promotion.] love all the features of this range. it's very easy to clean, looks great, and cooks great. love everything about it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on February 24, 2021
Posted by: RayC
from Fairview, TN
[This review was collected as part of a promotion.] This oven is super quiet and heats up fast. It also bakes very even and makes you feel like a chef.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible Settings
on February 24, 2021
Posted by: MrsG
from Cadott, WI
the knobs turn on with a slight nudge, which is a danger for children! the heat setting numbers are white font on a silver knob. you cannot see what setting the burner is on! can’t the setting numbers be red? next, the front left burner has two pan size heating areas. turning the knob to the left heats the small ring starting with hi. turning it right starts the large ring on hi. the burner on the right has three heating rings. turning the knob to the left turns the small ring on hi. turning the knob to the right turns on the large heating ring to lo. why the difference? turning it straight down heats the middle ring. ask online support, and they say i should read the manual. photos show settings when i use flash. the oven is slightly better.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
2
Response from Samsung USBy Pat, Samsung Care, February 25, 2021
We understand customers are accidentally turning on the range. To help combat this, we've made knob covers to deal with this problem. You can find some in the link below. Thank you for your review. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Written by a customer while visiting Samsung US
Customer Rating
4
So far So Good
on September 17, 2021
Posted by: Boobaby
[This review was collected as part of a promotion.] Just bought the range a month ago. Love the features and the color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Pat, Samsung Care, September 24, 2021
Glad to hear the features were such an attention grabber for you! ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit
on November 1, 2021
Posted by: New Range
from Ocala, FL
[This review was collected as part of a promotion.] I absolutely lo e this purchase, compared to the previous this is a huge upgrade. I should have opted for the smart dial but ill keep that in mind for the next time. I bought this so I can get get rid of the Air fryer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, December 9, 2021
I feel bad about the air fryer, but I'm glad you decided to go with Samsung! ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on November 10, 2021
Posted by: Love it
from Davenport, Florida
[This review was collected as part of a promotion.] I bought this appliance when I moved and I am impressed. I had a Samsung electric range that was 2 1/2 years old and you have vastly improved this range. My only complaint is your instructions on the air fryer feature. I haven’t tried it yet because of your lack of instructions
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, February 18, 2022
Thank you for sharing our review with us. We will continue to grow with your feedback. If you need any instructions. You can use the link below. ^Pat
https://downloadcenter.samsung.com/content/UM/202103/20210322165903067/NE63T851_AA_DG68-01210A-04_EN-MES-CFR_210315.pdf
https://downloadcenter.samsung.com/content/UM/202103/20210322165903067/NE63T851_AA_DG68-01210A-04_EN-MES-CFR_210315.pdf
Written by a customer while visiting Samsung US