Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.4
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
366
4 Stars
85
3 Stars
21
2 Stars
9
1 Star
34
89%of customers recommend this product.
(
379 out of
427)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
1
Glass top issue, only convection, shorter warranty
on September 30, 2022
Posted by: Heng
from New York
This model NE63T8511SS/AA is worse than my old model NE58F9500SS.
First of all, the size of the glass top is reduced and it does not cover the side countertops any more.
This new model has only one convection compared with the old model, which makes the air circulation worse.
The warranty period has been reduced to one year, while the old model has Five (5) Years Glass Cooktop Part and Radiant Heater Part.
Overall, a new model with reduced materials but more expensive.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel Mae, Samsung Care, October 5, 2022
Greetings, Heng!
Thank you for your review and for using our electric range. We wish to help you with your Samsung range.
If you have questions or inquiries, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1144997788 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
1
BE CAREFUL
on October 3, 2022
Posted by: Annie
from New Bern, NC
my house caught on fire! these knobs are so easily turned. if you are single, live alone, and have no plans of pets or children in the future.. then it maybe right for you. i feel like there are safety regulations that should be in place to avoid situations like this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel, Customer Care, March 30, 2023
Good Day,
We appreciate you informing us about the range knobs, Annie. Our top priority is always your safety.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145617157 to help our team pull up your information.
Have a great day!
^Chrystel
We appreciate you informing us about the range knobs, Annie. Our top priority is always your safety.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145617157 to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Love the air fry
on October 26, 2022
Posted by: Melanie
[This review was collected as part of a promotion.] Air fry function is great. The burners on the stovetop accommodate different sizes. I’ve never had a burner the size of my large caphalon pan.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good value for money
on October 26, 2022
Posted by: Krupa
from Florida
[This review was collected as part of a promotion.] Good value for money. Hope that it holds up well for many years.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast food to chef in 10 days!
on October 26, 2022
Posted by: Justbeachy
from Ruskin, Florida
[This review was collected as part of a promotion.] I love my new range. It is smarter than I am. Prior to buying, I didn’t cook. Think pop chops- pork chops in toaster lol. With my new range, I can still be a couch potato and cook. The features are phenomenal and my kids tell me I’m a real mom now because I cooked baked chicken. My stock in fast food will plummet and my kitchen looks like a chef lives there. Fake it til you make it. Next up Christmas cookies!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bread Proof mode!
on October 26, 2022
Posted by: RCMAN610
from Hudson WI
[This review was collected as part of a promotion.] I have owned this range for a year now and enjoy all the nice features it has. I was not even aware it had a bread proof mode until I started making some pizza dough from scratch and found it!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on October 26, 2022
Posted by: Jacson2000
from Greensboro NC
[This review was collected as part of a promotion.] I’m happy with my purchase I bought 2 for my vacation home and regular
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 26, 2022
Posted by: Buck
from Naples FL
[This review was collected as part of a promotion.] Very happy. Does everything it is supposed to and looks great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US