Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.4
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
366
4 Stars
85
3 Stars
21
2 Stars
9
1 Star
34
89%of customers recommend this product.
(
379 out of
427)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
5
Looks good
on November 11, 2021
Posted by: Howard
from Missouri
[This review was collected as part of a promotion.] We have use this range for a few month and we like it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great
on November 11, 2021
Posted by: Pinkie
from TX
[This review was collected as part of a promotion.] Looks great, perfect fit and works great. Nice large oven.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great
on November 14, 2021
Posted by: Danny
from Miami
[This review was collected as part of a promotion.] Love the range. Looks and works great. After using it a few times you still can’t see any smudges.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on November 18, 2021
Posted by: Queket
from Indiana
[This review was collected as part of a promotion.] This electric range has turned out to be a great buy. WiFi connection is great. Being able to pre-heat the oven from anywhere is an awesome tool.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on November 20, 2021
Posted by: kimmer3234
from La Valle, WI
[This review was collected as part of a promotion.] I bought this model to replace the range I'd had for 16 years. It cooks evenly, has great features and I love its stylish lines!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great stove
on December 13, 2021
Posted by: Anonymous
from Oregon
only issue we have had in the last 10 months is the knobs get turned very easily. our aussie can bump them and the burners turn on. we started removing the knows to prevent a fire or burn and the inside of one of the knobs came off and now we can not use that burner. hoping it is fixable!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very disappointed
on December 14, 2021
Posted by: Maggie
i've had this range for one month now and i have been extremely careful with the glass top. however, it already looks like i've owned it for years. it is extremely sensitive. spills do not wipe up easily, they get burnt on and are very hard to clean. my old range looked better than this one and it was over 10 years old. i use the recommended cleaner. i follow the instructions. even the burner that i have only used for heating up a tea kettle has marks on it. i don't understand why it is so sensitive and why it stains so easily. if i had the option to return this appliance, i would. i am so disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy Carrie Galvan, Samsungcare, December 16, 2021
Hi there, Maggie! I'd like to help with this. I actually have this link (https://bit.ly/3jYiWPK) that has some great information on how to keep you cooktop looking it's best. ^Jecca
Written by a customer while visiting Samsung US
Customer Rating
2
Design flaw
on December 18, 2021
Posted by: Lisa
from Brenton WV
i have had this oven only 3 weeks. i like most features. but the smooth top (which i loved on previous ovens) is way to fragile. i have been so careful and kept it cleaned and polished with thw proper cleaner. and it has streaks and surface scratches that will not go away. every time i use it, it is worse. i am so disappointed spending this much money on a stove and already dealing with this. if i could trade it for a durable cheap stove i think i would! dont waste your money. appliances should make your life easier not have to spend all your time keeping it cleaned and polished.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Camille , Samsung Care, April 21, 2022
Hi Lisa.
Thank you for reaching out regarding your 6.3 cu. ft. Smart Slide-in Electric Range with Air Fry cooktop is fragile. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix this, I will be providing you with this ink to guide you on the issue.
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
Best cookware to use on your Samsung cooktop
https://www.samsung.com/us/support/answer/ANS00045483/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144429117
^Camille
Thank you for reaching out regarding your 6.3 cu. ft. Smart Slide-in Electric Range with Air Fry cooktop is fragile. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix this, I will be providing you with this ink to guide you on the issue.
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
Best cookware to use on your Samsung cooktop
https://www.samsung.com/us/support/answer/ANS00045483/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144429117
^Camille
Written by a customer while visiting Samsung US