Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.4
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
366
4 Stars
85
3 Stars
21
2 Stars
9
1 Star
34
89%of customers recommend this product.
(
379 out of
427)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
3
Who designed this range?
on January 9, 2023
Posted by: Reds 50
from Philadephia suburbs
[This review was collected as part of a promotion.] I bought this range last April. It has may nice features, however the glass stove top marks at every touch, it also scratches easily. Move into the oven and you'll find the bars of the racks are spaced too far apart. Any baker who uses silicone molds will find they have to buy a rack to set on top of the oven rack in order to use your molds. Both of these issues shouldn't be an issue! Also, the buttons used to turn on the stove should be a little harder to move. If you bump into them, it's very likely you've turned on the stove.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy Camille , Samsung Care, January 16, 2023
We aim for you to enjoy using your range at Reds 50. Let's go ahead and provide you with some tips for cleaning your cooktop and helping you with your knobs.
Although they are different from traditional gas cooktops, taking care of your electric or induction cooktop can be easy. Please check this link for details.
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
Although our ranges and some of our cooktops come with a Child Lock feature, this will not prevent the knobs from turning on the cooktop. Please check this link for details.
Range knobs accidentally turn on cooktop too easily
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145347268) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Although they are different from traditional gas cooktops, taking care of your electric or induction cooktop can be easy. Please check this link for details.
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
Although our ranges and some of our cooktops come with a Child Lock feature, this will not prevent the knobs from turning on the cooktop. Please check this link for details.
Range knobs accidentally turn on cooktop too easily
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145347268) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
1
Oven controls are useless.
on November 23, 2023
Posted by: BadThanksgiving
Cook top is wonderful, oven is useless. It shuts off whenever I open the door, but the digital display doesn't indicate that it has shut down. Took four hours to cook a turkey breast which should have cooked in 60 minutes at 400 degrees.
Response from Samsung USBy SEA Care, November 24, 2023
Hello there,
We want you to love using your oven. We are here to help.
Below is a link to help you diagnose why your oven won't stay on. Please click on the embedded word.
Samsung range, oven, or cooktop will not turn or stay on
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
If it takes a while to cook using your oven, here is a guide to help you. Please choose from the options that match your issue with your oven. Kindly click on the embedded word.
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146558530) to help our team pull up your information.
Have a great day.
^Camille
We want you to love using your oven. We are here to help.
Below is a link to help you diagnose why your oven won't stay on. Please click on the embedded word.
Samsung range, oven, or cooktop will not turn or stay on
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
If it takes a while to cook using your oven, here is a guide to help you. Please choose from the options that match your issue with your oven. Kindly click on the embedded word.
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146558530) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
1
Glass tops suck
on December 7, 2023
Posted by: anonymous
from Washington
I have had this installed for just about a year. It was working great, no extreme or harsh usage. Didn't smack anything on it... And the top is cracked...
Just shows how quality is and has been going on anything... replacing it will be expensive.
Just shows how quality is and has been going on anything... replacing it will be expensive.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy Samsung Care, December 8, 2023
Greetings!
We know how important your Samsung range is and we are here to help.
There are numerous reasons why the glass cooktop surface cracks. We recommend switching off all the cooking zones and unplugging the range from the wall outlet. To better assist you and to collect more details, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146612340 to help our team pull up your information.
Leo
We know how important your Samsung range is and we are here to help.
There are numerous reasons why the glass cooktop surface cracks. We recommend switching off all the cooking zones and unplugging the range from the wall outlet. To better assist you and to collect more details, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146612340 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Good Looks and Brains
on December 11, 2020
Posted by: Lisa
from 17331
[This review was collected as part of a promotion.] my old whirlpool oven died just after turning a year old. i love my samsung range it is beautiful and the air fryer feature is great. it has child safety locks and bakes evenly.my first use was banana bread, and french fries.
( i recieved compensation for this review , but the review is my own.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great for about a year
on February 15, 2023
Posted by: Samsung products
from Portland Oregon
As soon as the warranty expired starting having problems. At 2 years one burner doesn't work at all. What's the air fryer but the burners are extremely inconsistent.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy Angelica, Samsung Care, February 20, 2023
Hello,
Thank you for sharing a review, and we want to inquire more about what happened with your Samsung range.
You may contact us via our Support Channels below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
Thank you for sharing a review, and we want to inquire more about what happened with your Samsung range.
You may contact us via our Support Channels below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Love it works great and beautiful
on April 3, 2023
Posted by: Linda
from Powhatan VA
[This review was collected as part of a promotion.] Bought at the end of last year and it works great. I love all of the features the only thing is that you have to be careful if you accidentally lean on the knobs it will turn on the stove top.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung range with Air Fryer!
on April 15, 2023
Posted by: Tiffany Twisted
from Murfreesboro, TN
[This review was collected as part of a promotion.] I love my oven. It has been long enough that I have used it for many of the things it does. I even used the bread proofing feature. We love the air fryer feature the most and this particular one came with the basket so that was a plus. You can add it to your Smart things wifi and get notified that oven is pre-heated. It even shows up on my Samsung TV. The rapid boil feature is great, so it the warming area on top. The one thing this lacks that my Frigidaire Gallery drop in model (that was in our old house) lacks is the warming drawer. I would love if this feature could be added to what I have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from old stove
on June 15, 2023
Posted by: saminarizona
from Chandler AZ
[This review was collected as part of a promotion.] So far so good, had it about a month. Nice update for the kitchen. Love the air fryer and hope to make some beef jerky with the dehydrator soon.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US