Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.4
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
366
4 Stars
85
3 Stars
21
2 Stars
9
1 Star
34
89%of customers recommend this product.
(
379 out of
427)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
3
Nice but not easy set up
on December 12, 2020
Posted by: Kay G
from CT
[This review was collected as part of a promotion.] just got this stove last night, but having trouble with app set up. also very difficult to find the serial number. after hours of trying to locate, tried calling support, and prompted for support to call me back rather than wait....got a call a few minutes later, saying i was next, but then got disconnected. eventually found it ourselves, as the website had no instructions, either. found it when you open the oven door, and it is on the underneath of top of oven opening. impossible to read upside down, and taking a picture was even difficult, but the only way to get it, for warranty and other stuff. can't really say anything as we have not used it yet. review was required to receive a backsplash to cover untiled backsplash because we use to have a freestanding range.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, December 14, 2020
Thank you for bringing this unfortunate experience to our attention. For better assistance, we would need to look further into this with some troubleshooting steps. Please contact us by using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 11427334505
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 11427334505
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on December 12, 2020
Posted by: Britanip
love the new slide-in range!! super excited to use it! very pretty!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to install
on December 12, 2020
Posted by: David
this unit was easy to install and looks amazing. there are no self leveling back legs so you’ll need to adjust each leg but it was very easy to level.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice but
on December 13, 2020
Posted by: wallyworld
[This review was collected as part of a promotion.] “i received compensation for this review but the review is my own” i purchased this range to replace a 25 year old open coil range. i enjoy how much easier the cooktop is to clean. however, it is taking some time to get used to the longer time for pans to get up to temp.
i am disappointed with voice control features through alexa. the voice control only works when "smart control" is enabled from the front touchpad. however, "smart control" is tuned off automatically when the oven door is opened or oven cooking is stopped. also, the only thing that can be done by voice is preheat for baking. for people who are visually impaired, it would be nice if voice control allowed someone to use the other available oven functions: air fry, convection, dehydrate, ...
i am disappointed with voice control features through alexa. the voice control only works when "smart control" is enabled from the front touchpad. however, "smart control" is tuned off automatically when the oven door is opened or oven cooking is stopped. also, the only thing that can be done by voice is preheat for baking. for people who are visually impaired, it would be nice if voice control allowed someone to use the other available oven functions: air fry, convection, dehydrate, ...
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on December 13, 2020
Posted by: Raman
from Harlingen, TX
[This review was collected as part of a promotion.] i replaced my old range with this one 2 weeks ago; i'm very happy so far with the appearance it gave to my kitchen as well as with the functionality. seems to have good quality. safety feature is great to protect form kids helping me to set the "correct" temperature. there are multiple other features that i'm going to test as well.
also, i will give another 5 stars for excellent service and professional guys who delivered this range and haul away my old one.
also, i will give another 5 stars for excellent service and professional guys who delivered this range and haul away my old one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wifi is a game changer!
on December 14, 2020
Posted by: John
from Erie, PA
[This review was collected as part of a promotion.] love this range with wifi and air fry! amazing functionality for a great price. just buy it, you won't be disappointed.
i received compensation for this review but the review is my own
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the Air Fryer!
on December 14, 2020
Posted by: Mari
[This review was collected as part of a promotion.] when we initially received the range, and it was installed, the control panel didn't work, which was devastating since thanksgiving day was a few days away. they replaced the panel after two weeks and i've been very happy so far. i received compensation for this review but the review is my own.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and beautiful range
on December 14, 2020
Posted by: Emily
from Sioux Falls, SD
[This review was collected as part of a promotion.] wasn't sure if i would like the slide-in but it is very nice and professional looking. i have used it a few times and i love it! the wi-fi works well with my google home set-up.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US