Customer reviews from geappliances.com
GE - 23 3/4" Front Control Built-In Dishwasher with Hybrid Tub, Dry Boost, 3rd Rack, and 50dBA - Stainless Steel
Average customer rating
4.4
(1,194 Reviews)
Rating breakdown 1,194 reviews
5 Stars
796
4 Stars
230
3 Stars
69
2 Stars
34
1 Star
65
88%of customers recommend this product.
(
990 out of
1,128)
Customer Reviews for GE - 23 3/4" Front Control Built-In Dishwasher with Hybrid Tub, Dry Boost, 3rd Rack, and 50dBA - Stainless Steel
Customer Rating
1
Didn’t last long
on October 23, 2022
Posted by: Bbonham1
Had a 3 year warranty. It died just short of 4 years.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, October 28, 2022
Thank you for reaching out to us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this issue with your dishwasher has caused you.
We highly recommend scheduling service with a GEA technician so that they can investigate this issue further. You can schedule service by calling 1-800-432-2737 or by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and we look forward to hearing from you. All the best – Matthew@GEA
We highly recommend scheduling service with a GEA technician so that they can investigate this issue further. You can schedule service by calling 1-800-432-2737 or by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and we look forward to hearing from you. All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Stopped working
on November 1, 2022
Posted by: Merks36
from Kingston, NY
We moved in in May and the dishwasher was here. The previous residents were friends and only had dishwasher installed about a year before that. It now does not work, no lights in the display on front.....just nothing. Very disappointed
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 2, 2022
Hello - while we're happy to see you rated this unit high on appearance and quality, we're also very sorry to hear that the dishwasher is not working as expected. We know this is very inconvenient, and we completely understand your disappointment.
We recommend referring to the "Troubleshooting Tips" section of your owner's manual to learn more about potential reasons, and solutions, to this concern. You can find this on pages 19-22 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf
If the information above doesn't prove helpful, we recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
We recommend referring to the "Troubleshooting Tips" section of your owner's manual to learn more about potential reasons, and solutions, to this concern. You can find this on pages 19-22 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf
If the information above doesn't prove helpful, we recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Stainless Steel Dishwasher
on December 10, 2022
Posted by: Ladybird64
from Covington, Georgia
This is the best appliance I have ever purchased. I love the features and how clean and sanitized my dishes and utensils are after a wash. This dishwasher also runs quietly!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Works well when running.
on March 25, 2023
Posted by: Sconnie10
It looks good, the controls are easy to use, and the inside cleans easy. It stopped working at 8 months with a water sensor failure, and now at 20 months it appears it needs the same sensor replaced. Based on my experience so far I couldn’t recommend it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 27, 2023
Hello,
Thank you for taking the time to give us your feedback. We’re so sorry to hear that you had issues with your dishwasher’s water sensor, we know that’s incredibly frustrating. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Thank you for taking the time to give us your feedback. We’re so sorry to hear that you had issues with your dishwasher’s water sensor, we know that’s incredibly frustrating. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Too many problems
on March 30, 2023
Posted by: Craziedishlady
from Ny
When the dishwasher works, it cleans the dishes well and I love the top rack flatware washing tray. BUT, upon installation the dishwasher had a slow leak from the water inlet which was unnoticeable until it had seeped under the flooring. The warped kitchen floor is what indicated there was a leak. This was covered under warranty but frustrating to be without a dishwasher for an extended time after just purchasing a new one. Since then the drain motor has needed to be replaced two times.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 30, 2023
Greetings! We appreciate you taking the time to provide us with feedback. We are happy to hear that you are enjoying your dishwasher and its 3rd flat rack. However, we are saddened to hear this dishwasher caused a leak in your home - we know how frustrating this must have been. The drain motor giving out twice is not normal in such a short amount of time and we deeply apologize about the inconvenience this has caused you and your family. Thank you for choosing GE Appliances for your home. We hope you continue to enjoy your dishwasher for many more years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective
on May 17, 2023
Posted by: petlovr
from oklahoma
I rarely use my dishwasher, already had a motherboard replaced. I probably used it a total of 4 times since replaced and it quit again. Panel won't come on. Cost more in repairs than the cost of dishwasher
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, May 17, 2023
Hi,
Having to get your appliance serviced 4 times can be stressful and we're sorry you went through this with your dishwasher. Your experience with our products is important to us and we'll pass your comments along to our design team. We apologize for any inconveniences you've faced and thank you for leaving a review.
-Sylvia@GEA
Having to get your appliance serviced 4 times can be stressful and we're sorry you went through this with your dishwasher. Your experience with our products is important to us and we'll pass your comments along to our design team. We apologize for any inconveniences you've faced and thank you for leaving a review.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Great features 2 motherboard replacements less tha
on June 12, 2023
Posted by: Garys228
from Irvine california
Great features 2 motherboard replacements less tha
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 13, 2023
Hey there,
Thank you so much for taking the time to reach out. We want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Have a great day. - Tierra@GEA
Thank you so much for taking the time to reach out. We want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Short-lived
on July 14, 2023
Posted by: wisheditworked123
Our dishwasher quit working right at the 3 year mark. We had it serviced and it worked for another month before it died again. Had it serviced again with the same result. It is frustrating and disappointing to have a dishwasher last only 3 years.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 17, 2023
Oh no!
We're so very sorry that your dishwasher has stopped working. We certainly understand how disruptive something like this can be and we want to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEA
We're so very sorry that your dishwasher has stopped working. We certainly understand how disruptive something like this can be and we want to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEA
Written by a customer while visiting geappliances.com