Customer reviews from geappliances.com
GE - 23 3/4" Front Control Built-In Dishwasher with Hybrid Tub, Dry Boost, 3rd Rack, and 50dBA - Stainless Steel
Average customer rating
4.4
(1,194 Reviews)
Rating breakdown 1,194 reviews
5 Stars
796
4 Stars
230
3 Stars
69
2 Stars
34
1 Star
65
88%of customers recommend this product.
(
990 out of
1,128)
Customer Reviews for GE - 23 3/4" Front Control Built-In Dishwasher with Hybrid Tub, Dry Boost, 3rd Rack, and 50dBA - Stainless Steel
Customer Rating
1
Lasted 4 1/2 Years.
on January 5, 2024
Posted by: Dgarris
from Greenville SC
We've had this GE dishwasher for approximately four and a half years, the control board recently started going bad if we power cycle it would still work but now it won't even start a cycle. I have gone through the reset procedures and also trying to power cycle it, but it will not start, it only beeps when trying to push any of the buttons on the front panel. We certainly expected a GE dishwasher to last more than four and a half years. We will not buy another one of these to replace it.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, January 17, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher stopped working and we're happy to help.
We recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our service team will be able to provide a resolution. We appreciate your patience. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher stopped working and we're happy to help.
We recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our service team will be able to provide a resolution. We appreciate your patience. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
stopped working after 1 year,
on November 22, 2021
Posted by: adammichel
from florida
the dishwasher just shutts off and doesn't turn on after.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, November 23, 2021
Hello there, we're so sorry to read that your dishwasher has been shutting off and not turning back on. We can't even begin to imagine how annoying this would be to deal with and we're happy to help.
We first suggest viewing the two following articles:
1) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38986
2) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38984
If these articles are unable to solve your issue, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
All the best,
Guy@GEA
We first suggest viewing the two following articles:
1) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38986
2) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38984
If these articles are unable to solve your issue, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
All the best,
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Just average
on April 2, 2019
Posted by: Cherola
from Lewisville, TX
The top drawer does not allow for taller glasses or wine glasses to be loaded. Had to remove it. The configuration at the bottom is too wide to load dishes appropriately.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
Happy for the price paid for it
on May 8, 2019
Posted by: Matt J
from Lisbon, CT
MUCH better than our previous dishwasher, but not perfect. Every now and then there are plates or bowls that have food stuck on them after the dishwasher has been run.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Wow
on December 4, 2019
Posted by: JoyceT78566
from Los Fresnos, Texas
Just love the top drawer feature along with the bottle wash feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Dishwasher I have ever owned
on June 27, 2020
Posted by: BadDishwasher111
from Covington, GA
If all dishes are not completely prewashed, the only thing this dishwasher does is bake the food onto the dish. Especially the top two racks but it happens on all of them. I just bought a house that this was installed in and it is by far the biggest disappointment in a house I love.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth the hassle
on October 10, 2022
Posted by: Jessica Barone
from New Jersey
We bought this machine three years ago. Got the extended warranty, etc. the machine takes FOREVER to run a cycle. The dishes never get fully dry- unless you want to wait 4+ hours. In August 2022- the computer boards went bad- machine stopped working- tried to replace them- worked for a month and died again. Now? No parts are available.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Matthew@GEA, GE_Appliances, October 24, 2022
Thank you for taking the time to write this review! We’re so sorry to hear that your dishwasher stopped working! This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be. This said, we would like to apologize for any inconvenience that this issue has caused.
We're confident that our technician can get you taken care of; therefore, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and we look forward to hearing from you. Kind regards – Matthew@GEA
We're confident that our technician can get you taken care of; therefore, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and we look forward to hearing from you. Kind regards – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
It lasted 18 months, just out of warranty.
on October 16, 2022
Posted by: Mandrappa
from Philadelphia, PA
This dishwasher had the shortest lifetime I ever seen, in spite of being used lightly (I frequently travel) and treated with care. After only 18 months it stopped working (FTD error, most likely a faulty sensors, because the water is in fact drained).
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, October 20, 2022
Hi,
We're very sorry that your dishwasher has had such a short lifespan. We do understand how frustrating and disappointing this must be and we apologize for your inconvenience. We want to help, so we've reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience.
Thank you for your patience in waiting to hear from us and we look forward to hearing from you soon. Best wishes.
Kacie@GEA
We're very sorry that your dishwasher has had such a short lifespan. We do understand how frustrating and disappointing this must be and we apologize for your inconvenience. We want to help, so we've reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience.
Thank you for your patience in waiting to hear from us and we look forward to hearing from you soon. Best wishes.
Kacie@GEA
Written by a customer while visiting geappliances.com