Customer reviews from us.braun.com
Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Average customer rating
4.2
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
367
4 Stars
54
3 Stars
42
2 Stars
31
1 Star
57
78%of customers recommend this product.
(
389 out of
497)
Customer Reviews for Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Customer Rating
2
Overhyped
on January 5, 2026
Posted by: Anonymous
Doesn't shave as close as advertised, use for over a week going back to razor
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from us.braun.comBy Customer Care, January 5, 2026
Thank you for your feedback regarding your experience with the Electric Shaver, Series 9 Pro with SmartCare Center, 9465cc. We’re truly sorry to hear that this shaver did not meet your expectations and did not provide the close shave you were anticipating.
Please note that this shaver comes with a 2-year warranty, and we have various options available for products that may better suit your needs.
Feel free to give us a call at 1-800-272-8611. We’re here to help and look forward to assisting you further!
Please note that this shaver comes with a 2-year warranty, and we have various options available for products that may better suit your needs.
Feel free to give us a call at 1-800-272-8611. We’re here to help and look forward to assisting you further!
Written by a customer while visiting us.braun.com
Customer Rating
2
Too Expensive. DIY
on January 24, 2026
Posted by: Stevereed
Too much to clean it. DYI cleaning solution is much better and cost a fraction of what this company sells
Text me if you want this six ingredient recipe
Quality
2
Value
2
Response from us.braun.comBy Customer Care, January 29, 2026
Thank you for your feedback regarding your experience with the Electric Shaver, Series 9 Pro, and the cleaning cartridges.
We understand that pricing can be a concern, and we genuinely appreciate you taking the time to share your thoughts. Your insights on the cleaning cycle are invaluable to us, as we strive to provide the best possible products for our consumers.
If you have any further questions or need assistance, please don’t hesitate to reach out to our support team at 1-800-272-8611. We're here to help!
We understand that pricing can be a concern, and we genuinely appreciate you taking the time to share your thoughts. Your insights on the cleaning cycle are invaluable to us, as we strive to provide the best possible products for our consumers.
If you have any further questions or need assistance, please don’t hesitate to reach out to our support team at 1-800-272-8611. We're here to help!
Written by a customer while visiting us.braun.com
Customer Rating
2
Nice shaver, poor quality
on April 3, 2026
Posted by: Bri650
On off button falls off in less than a year. Not a good look.
No, I would not recommend this to a friend.
Quality
2
Value
2
Written by a customer while visiting us.braun.com
Ratings-Only Reviews
Based on the average of (12) ratings-only reviews
Overall Customer Rating
3.8
Would recommend? Yes
(
2 out of
5)
Quality
3.6
Value
3.4