Customer reviews from us.braun.com
Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Average customer rating
4.2
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
367
4 Stars
54
3 Stars
42
2 Stars
31
1 Star
57
78%of customers recommend this product.
(
389 out of
497)
Customer Reviews for Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Customer Rating
5
Easy to use
on August 14, 2022
Posted by: Srm277
from Fredericksburg, Va
[This review was collected as part of a promotion.] I really like using this razor. I use t for both my head and face. It moves easily across my skin without giving me any cuts or issues. When using for my head hair, my hair will fall out of it, but that’s not a big deal at all. I am very pleased with this razor.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
Complete package
on August 14, 2022
Posted by: Jan13
from Milwaukee, WI
[This review was collected as part of a promotion.] This Braun shaver has it all. Have not used an electric for a while and was worried about skin irritation but had no problems at all. It gives a close shave and has the trimmer necessary to clean tricky hair. It says it has sonic technology to glide gently but I'm not sure what exactly it is, but it does work. A very smooth shave. Also has a setting for 3 and 7 day growth which I have not used at this point. And last but not the least it comes with it's own cleaning system.
I was worried since I splurged a bit on this but it was well worth it!
I was worried since I splurged a bit on this but it was well worth it!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
great shave
on August 16, 2022
Posted by: Richiecez610
from Linden, NJ
[This review was collected as part of a promotion.] gave a great close shave I've been growing out my beard and was able to shape up and trim great. My wife was curious if she can just use it while watching tv so she wouldnt have to shave in the shower and now she sits on the sofa every few days shaving, I know thats not what its intended for but hey, who am i to start a fight LOL.The razor is very sleek and stylish.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
One of the best electric shaver in the business
on August 16, 2022
Posted by: Amit
from Edison, New Jersey
[This review was collected as part of a promotion.] Braun electric shaver series 9 Pro is super impressive and loaded with many unique features. It is gentle on skin and has no irritation or cuts. It works quite efficiently on the dense beard. It's 100% waterproof and can be used under soap or gel. Battery life is good and has fast charging functionality. Best part of the shave is cleaning it, it has a smart center technology which auto cleans the shaver in minutes.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
2
Not the same shave I’ve come to know and love.
on July 4, 2023
Posted by: Jakew2334
I bought this a month ago and have tried waiting out this review, hoping my experience would improve. Sadly, it’s the same issue from day one, the shave isn’t close and I keep getting nicks and bumps on my neck where my Series 7 this never happened. I am saddened at the performance of this shaver and wish I could go back to my Series 7 which was amazing and had “sensitive” skin settings which is what I need.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from us.braun.comBy Customer Care, April 21, 2025
We're sad to read about your experience with our Braun Series 9 9330s Electric Shaver. Your safety is most important to us, and since you had nicks and bumps, please discontinue any further use of this shaver, if you haven't already, and set it aside in case we need to retrieve it for a closer examination. Kindly give us a call at (800) 272-8611, so we can help you get a replacement!
Written by a customer while visiting us.braun.com
Customer Rating
1
Noticeably lower quality (don't buy)
on December 11, 2023
Posted by: Sean S
I bought the Braun Series 9 sport shaver a week ago and I can tell you, without question, I will be returning it. I've been consistently using Braun shavers, since at least 2008, because I felt the premium prices were worth the premium quality of the product and superior shave. However, the Series 9 (and any similar design) have changed my mind.
The difference in design between my Series 5 and the Series 9 (shown in the pictures) is a laundry list of cutting corners. The internal difference in the blades didn't affect the quality of the shave, based on my own experimentation. However, the series 9 clearly has more possible points of failure. The plastic attachment pieces on the housing, the plethora of moving parts in the assembly itself, and no reasonable ability to clean it without immersing it in water, all make for a less resilient product. Further, the cost for a replacement assembly on series 9, as compared to the blade and cover for the series 5, is vastly higher. I'm sure this is good for Braun, but definitely not for the customer.
Further, the trimmer on the back is noticeably less capable (shown in the photos below). Both the size and the cutting capability for the series 9 have been diminished. The series 9 cuts so poorly, it was pulling hairs on my face! The worst part is that the trimmer doesn't seem to be broken. It's just a shoddy product.
I may give your razors another try in the future, but you've convinced me to check out other razors for the moment. This razor is pretty, for sure, but pretty is not the reason I buy a razor. Please, focus on quality again.
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from us.braun.comBy Customer Care, December 13, 2023
Thank you for taking the time to share your experience, Sean. Please be assured that safety and quality remain at the heart of everything we do, and this is far from what we'd expect. We take pride in the quality of our products, which are thoroughly tested to meet both of our high standards.
When you have a moment, please give us a call at (800) 272-8611. We'd like to learn more and see how we can help.
When you have a moment, please give us a call at (800) 272-8611. We'd like to learn more and see how we can help.
Written by a customer while visiting us.braun.com
Customer Rating
1
Not for tough beards apparently
on December 16, 2023
Posted by: David from CA
I tried to give the Series 9 some time and get used to a new way of shaving but after three months or so I can't give it a satisfactory review. It just leaves too many whiskers and I have to go back over it with a straight blade. Very frustrating because I wanted to end the repeated purchase of expensive, disposable blades and be free to shave anywhere. This shaver cost a ton of money too.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 19, 2023
David, we understand and share your disappointment and frustration. We're very sorry to hear that you're not getting the premium shave that you deserve. If you're not doing so already, taut the skin, hold the shaver at a right angle, and shave against the grain being sure to apply even pressure. This should help cut even the toughest of beards, so we'd like to collect some details and assist you with this. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
3
Still not a close shave.
on December 18, 2023
Posted by: Hamdsome
I recently bought the Series 9 Pro and it is quieter than my 12 year old Series 7. The shave is about the same, no better, so I am a bit disappointed. The trimmer was designed inefficiently. Still this probably better than most electric shavers, but you pay dearly.
I would recommend this to a friend!
Quality
3
Value
3
Response from us.braun.comBy Customer Care, December 18, 2023
While we're glad that you love how quiet this shaver is, we're sorry to hear that it's not delivering an efficient or quality shave compared to your old shaver. Try to taut your skin with your free hand if you aren't doing so already and shave against the grain and see if that helps. We'd like to see if we can improve your future uses and see if we can change your disappointment into anticipation for your next shave. We can be reached at 800-272-8611.
Written by a customer while visiting us.braun.com