Customer reviews from us.braun.com
Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Average customer rating
4.2
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
367
4 Stars
54
3 Stars
42
2 Stars
31
1 Star
57
78%of customers recommend this product.
(
389 out of
497)
Customer Reviews for Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Customer Rating
5
Love the 9
on July 23, 2023
Posted by: Jimmy24
I have used Braun shavers for decades but I really love the 9. I actually enjoy shaving with it. I was surprised to see such poor reviews. Definitely not my experience at all. The foil broke kind of early on so I did have to replace it but that didn’t bother me. I also love the clean and charge station. That works very well.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
1
Power button pops out
on April 19, 2024
Posted by: DisappointedCustomer7876
The power button is made of cheap plastic. It popped out about 7 months after I purchased the shaver, after which I sent it in for an in-warranty repair. Two months after receiving the fixed shaver, the power button has again popped out. This is not the quality I expect from Braun.
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from us.braun.comBy Customer Care, April 22, 2024
Quality has always been at the forefront of everything we do, so we're very sorry to hear about this. Recently, our Service Center has updated how they repair these to ensure this doesn't happen again. It involves replacing the entire front panel, as well as the power button, so we'd love to share more details about how to send it back to our team and assist you with any questions you may have. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Close shave
on June 21, 2022
Posted by: LeeS
This razor is great. I used to have a Remington. It took forever to shave and it didn’t shave cose. I was hesitant to buy the Braun because of the cost, but it was worth every penny. I get a close shave and I don’t have to constantly go over the same areas. It also shaved hard to reach areas like my chin.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
Good Shaver
on May 13, 2023
Posted by: Alan G
I bought a series 7 to replace my triple head razor. I wasn't happy with the series 7 at all so I traded up for the 9. I don't shave every day so when I do, there is some stubble. The 7 just didn't cut it, literally. I would have to go over and over the multiple times. This is the first electric razor that I have used that can handle my tough beard with a few days growth with minimal effort. It appears well built. I like the fact that this comes with the trimmer built in and not a separate attachment like the 7.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
1
Great shave, but overall a crappy product
on June 13, 2023
Posted by: Frankfromthebank
I bought a Series 8 about 4 years ago. Best shave I ever got from an electric razor. After a year, though, the charging cord light came on and razor would not operate. Unable to find the receipt to send for repairs, I ended up buying a Series 9. Still great shave, but 9 months later, same issue with cord light. Two more occurrences of this issue within the warranty period. Foolishly, I decided to try once more, and bought another series 9 last August. Today, the cord warning light came on. Ironically, all 3 razors were never plugged in; only used the clean and charge station. Sorry Braun, despite the great shave, I need a more reliable product
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Erin Gullison, Customer Care, June 15, 2023
As you can imagine, we expect you to fully enjoy each and every shaver that you own for many years, Frank. We're so sorry to hear about this, but know that we're here for you to figure out what's going on, so that you can get back to the shaves you love so much. When you have a moment, please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Great razor - nice upgrade
on October 19, 2023
Posted by: Mcbr
Always loved Braun shavers and this new model another example of their superb engineering.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
Great shave
on December 24, 2021
Posted by: Jake55
from Wisconsin
I purchased on Black Friday and happy I did as it’s a great shave. I have been using on my head as a skull shaver and it’s the best I’ve found! Close clean shave no razor burn and no tugging! Awesome product.
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
5
Very pleased with the overall product performance
on February 10, 2022
Posted by: Starwarrior
from New Jersey
I charged it up in less then an hour and the results were better than expected.
The totally pictorial instruction leaflet has allot to be desired as the details would have been much better understood had Braun used their literary skill sets in conjunction with their artistic talents.
The totally pictorial instruction leaflet has allot to be desired as the details would have been much better understood had Braun used their literary skill sets in conjunction with their artistic talents.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com