Customer reviews from us.braun.com
Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Average customer rating
4.2
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
367
4 Stars
54
3 Stars
42
2 Stars
31
1 Star
57
78%of customers recommend this product.
(
389 out of
497)
Customer Reviews for Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Customer Rating
1
Worst shaver ever had/Used always had brauns 20 y
on September 8, 2022
Posted by: Jeffrey
Bought this braun series 9 shaver back at end of December, and started using it right away and could never get a even and smooth shave, had it sent in to fix the power button,
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Aizaz Khalid, The Braun Team, September 8, 2022
We truly appreciate your 20 years of loyalty, and we apologize for your recent experience using our Series 9 9370cc. You deserve a premium shave, and we crafted this shaver to ensure you get the smoothest of results, so be assured this isn't normal. While it may take several weeks for your skin to adjust, it should have adjusted if you purchased it in December. If you aren't already, taut the skin, and shave against the grain while holding your shaver at a right angle. This may help. Regardless, we'd love to hear from you about this and help, so please give us a call at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
4
nice razor but....
on May 17, 2022
Posted by: dc73pdsgt
from Tucson, AZ
doesn't shave as close as my Panasonic Arc 5 razor shaves. Plus its a lot bulkier. If I didn't have the Arc5 I would continue to use this but Im gonna probably sell it on Offer up....
Quality
5
Value
3
Written by a customer while visiting us.braun.com
Customer Rating
5
Pro 9 verses the Pro 7
on September 18, 2023
Posted by: Edward
For years I had the Pro 7 and was pleased with that razor. I purchased the Pro 9 and the quality of the shave was so much better. However, the charging-cleaning base has very little to be desired. No comparison to the series 7 cleaning base. The Pro 9 base does very little to clean the razor head. The cleaning cartridge doesn't even show signs of debri like the Pro 7. I have to separate the razor head and clean the debri by hand. All I got was a glorified charger.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
5
It's all we've used for over 20 years
on January 15, 2024
Posted by: mike44nh
I recently upgraded our 2-year-old Series 9 with the 9 Pro and couldn't possibly be happier. We've been loyal Braun shaver owners for over 20 years. Braun provides the BEST shave in the quickest amount of time. The unit is quiet, efficient, and pleasurable to use. Foil cutters last up to 18 months - that's amazing. A charge lasts a VERY LONG TIME. We are two men using this shaver every day and we just could not be more pleased with it. We are Braun owners for life.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
Great close shave
on October 31, 2023
Posted by: Bill H
I have had Braun razors for several years. The last one was 700 series and still works after 8 years. Truth be told i use it to shave my head as well. This new 900 shaves it all in half the time. Very happy with the product. Now looking for a good deal on the hair removal system.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
1
Awful
on March 31, 2022
Posted by: Riveca005
from Atlanta Georgia
I have owned the shaver for over six months. Since I purchased it it is consistently pulls hair out of my face. Doesn’t matter length or if I shave with water or without. I owned a seven series in that was a better shaver than the new nine. Very disappointed in the money that I spent to get a worse shaver. Do not buy.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Maria Picard, The Braun Team, April 1, 2022
We know how valuable that smooth and comfortable shave is. We're sorry that you weren't able to get that with our Series 9 9370cc, but you can be assured this isn't normal. While you tried many methods to get that best shave, we think it's best to stretch your skin tight and shave your trimmed down hair by moving it against the growth. Your experience and loyalty means so much to us, and we''d love to hear from you about your experience. Kindly give us a call at 800-272-8611 so we can learn more.
Written by a customer while visiting us.braun.com
Customer Rating
2
Underwhelmed
on April 27, 2020
Posted by: CjVet
from somewhere, Iowa
I was excited to try an electric razor again but definitely underwhelmed. I opened the instructions and they are among the worst I have ever seen. they were so cryptic and nothing was written in a paragraph. They make sense if you already know what you need to do. I was also disappointed in the quality of the shave. It was nothing like in their advertising where one pass and it is done. I have to go over and over from different directions to get every hair. I have tried several different ways.
No, I would not recommend this to a friend.
Quality
3
Value
2
Response from us.braun.comBy The Braun Team, April 28, 2020
We're so sorry to hear that you didn't get the great Braun shave you were expecting! Please give these shaving tips a try and then call us at (800) 272-8611 to let us know how they worked for you.
-Shave before washing your face
-Make sure face is dry before shaving
-Hold shaver at a 90 degree angle
-Stretch the skin and shave against hair growth
-Use a gentle touch and let the shaver do the work
-Clean shaver after every use
-Shave before washing your face
-Make sure face is dry before shaving
-Hold shaver at a 90 degree angle
-Stretch the skin and shave against hair growth
-Use a gentle touch and let the shaver do the work
-Clean shaver after every use
Written by a customer while visiting us.braun.com
Customer Rating
4
Good preshave
on August 25, 2021
Posted by: LarryG
from Fresno, Ca
I like a very smooth shave. This WILL NOT give you a smooth shave. I use it as a temporary shave if I am in a hurry. Nothing shaves better than a Fusion blade in a regular razor.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting us.braun.com